24 of 24 Remote ITSM Jobs in the East of England

and reassign them via agreed escalation paths as required. • Supporting JVs that are utilising BAM UK& I services. • Poly Video Conferencing via Teams Provisioning • Building laptops using Autopilot • Previous ITSM experience • Print devices, Uniflow, scanning • Strong network fundamentals including VPN troubleshooting. • Azure Entra ID/Active Directory Administration • Intune Administration • Knowledge Management creation and maintenance • Remote Control Tools • Server Fundamentals More ❯

looking for someone who's: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration, integration). Skilled in incident management using ITSM tools (e.g., ServiceNow), including root cause analysis and long-term fixes. Experienced in CDL Classic, CDL Strata, or OpenGI platforms (or similar). Comfortable building relationships with third parties such More ❯

looking for someone who’s: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration, integration). Skilled in incident management using ITSM tools (e.g., ServiceNow), including root cause analysis and long-term fixes. Experienced in CDL Classic, CDL Strata, or OpenGI platforms (or similar). Comfortable building relationships with third parties such More ❯

and manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Desirable: Experience troubleshooting applications (web, client, mobile, SaaS) Database or data support experience (SQL/Microsoft Dynamics/D365) PowerShell Scripting (reading/editing) Given the chance to More ❯

ServiceNow (ITSM) Transition - ITSM "Project Manager" - 550 pay per day - paid through an umbrella (Inside IR35) Start 17th of November (ESSENTIAL) Six-month contract - in Stevenage/plus some home working - so must be flexible! Key Responsibilities: Plan and execute the smooth transfer of ITSM services from one Managed Service Provider (MSP) in to another (including both standing up an … in group' ITSM tool, and the supporting tooling). Develop ITSM (ServiceNow) transition plan, coordinate with all stakeholders, and set a clear roadmap for the migration. Implement the transition to minimise disruption to group operations and ensure all necessary services remain available throughout the process. Oversee the secure migration of all data and infrastructure and validate that everything is working … to manage project budgets, tracking them responsibly and providing regular transparent updates. Skills and Experience: Extensive experience in managing complex IT projects, specifically those involving transition or transformation of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. A strong understanding of ITSM frameworks (such as ITIL). A strong understanding of IT service operations, service management, infrastructure, applications More ❯

ServiceNow (ITSM) Transition - ITSM "Project Manager" - £550 pay per day - paid through an umbrella (Inside IR35) ***Start 17th of November*** (ESSENTIAL)Six-month contract - in Stevenage/plus some home working - so must be flexible! Key Responsibilities: * Plan and execute the smooth transfer of ITSM services from one Managed Service Provider (MSP) in to another (including both standing up an … in group' ITSM tool, and the supporting tooling). * Develop ITSM (ServiceNow) transition plan, coordinate with all stakeholders, and set a clear roadmap for the migration. * Implement the transition to minimise disruption to group operations and ensure all necessary services remain available throughout the process.* Oversee the secure migration of all data and infrastructure and validate that everything is working … to manage project budgets, tracking them responsibly and providing regular transparent updates. Skills and Experience: * Extensive experience in managing complex IT projects, specifically those involving transition or transformation of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. * A strong understanding of ITSM frameworks (such as ITIL). * A strong understanding of IT service operations, service management, infrastructure, applications More ❯

and manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Desirable: Experience troubleshooting applications (web, client, mobile, SaaS) Database or data support experience (SQL/Microsoft Dynamics/D365) PowerShell Scripting (reading/editing) Given the chance to More ❯

standardised, and accessible. The role combines hands-on technical writing with ownership of knowledge management in ServiceNow, ensuring that knowledge articles, reusable assets, and lessons learned are available across ITSM and project delivery functions. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and development. The More ❯

and delivery excellence. About You: You're a confident people leader with hands-on experience across Microsoft 365, Azure, Intune, Networking, and Wi-Fi solutions. Proven background in IT service management, ideally in a managed service or multi-site environment. Strong communicator and motivator who thrives in a fast-paced, customer-focused setting. Adept at balancing strategy with operational delivery. More ❯

Business Analyst - £500 pay per day (via umbrella) - Hertfordshire/Hybrid workingITSM - ServiceNow - MSP Transition Start 1st of December To end of April 2026 Stevenage - Min. of two times per week is essential *Assess and develop business requirements and determine More ❯

developing the ServiceNow platform Experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯

UI policies, ACL's, data policies, UI scripts Lead and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or More ❯

UI policies, ACL's, data policies, UI scripts Lead and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or More ❯

UI policies, ACL's, data policies, UI scripts Lead and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or More ❯

UI policies, ACL's, data policies, UI scripts Lead and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or More ❯

UI policies, ACL's, data policies, UI scripts Lead and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or More ❯

UI policies, ACL's, data policies, UI scripts Lead and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or More ❯

UI policies, ACL's, data policies, UI scripts Lead and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or More ❯

UI policies, ACL's, data policies, UI scripts Lead and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or More ❯

UI policies, ACL's, data policies, UI scripts Lead and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or More ❯

UI policies, ACL's, data policies, UI scripts Lead and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or More ❯

UI policies, ACL's, data policies, UI scripts Lead and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or More ❯

UI policies, ACL's, data policies, UI scripts Lead and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or More ❯

Business Change Analyst - ITSM Transition - ServiceNow - Stevenage/Hybrid working Pay is £450 per day - Inside IR35 - through an umbrella company Start 11th of November or within a few days is essential Skills & Experience:* Experience in supporting change management within technical programmes (e.g., IT transitions of ITSM/ServiceNow).* Strong communication skills with the ability to create engaging content More ❯