Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
BGL Group
Job Description - Service Management Analyst (006145) Description Our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day. It's why we're on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves! We change lives by making it simple … to switch and save money and that's why good things happen when you meerkat. We'd love you to be part of our journey. As the Service Management Analyst you will act as a key point for CtMs Service Management activities to ensure that we provide a first class service to our customers. Ensuring our processes are … love to hear what makes you great for this role. Some of the great things you'll be doing: Supporting the definition, documentation, adoption, and operation of core Service Management processes and procedures, including but not limited to IncidentManagement, Problem Management, and Release Management. Collaborating with the wider business teams to support process improvements and More ❯
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
Razor Pages, Blazor, and Telerik Kendo UI Familiarity with Lambda expressions, LINQ, and Razor syntax Knowledge of SSIS, PowerShell, and modern CI/CD practices Understanding of change and incidentmanagement environments with strict SLAs Join us in delivering cutting-edge internal solutions that make a difference across our entire organisation. If you're looking for a role More ❯
Chelmsford, Essex, South East, United Kingdom Hybrid / WFH Options
Keystream Group Limited
local government. To read more about our business area, please visit Corporate Services and Transformation Key Responsibilities: Lead and develop an active Security Operations team focused on threat detection, incidentmanagement, and prevention of data breaches or service disruptions. Build and mature the Security Operations Centre (SOC) with a focus on cyber risks, threat intelligence and proactive incident … and advising on appropriate mitigation strategies. Oversee the planning and execution of cyber audits and present findings to senior leadership. Provide expert guidance on malware analysis, secure access, identity management, and digital estate safeguarding. Build strong partnerships across Essex and beyond, working closely with peers, vendors, and regional bodies to stay ahead of emerging threats. Experience Needed: A proven … cyber security trends, threats, tools, and protocols -demonstratable vendor agnostic technical appreciation of both defensive and offensive Cyber Security with focus on Microsoft security competencies. Strong experience in leading incident response, technical investigations, and high-pressure decision-making. Excellent communication skills with the ability to influence and collaborate at all organisational levels. Strategic thinking with a focus on continuous More ❯
Chelmsford, England, United Kingdom Hybrid / WFH Options
Keystream Group Limited
local government. To read more about our business area, please visit Corporate Services and Transformation Key Responsibilities: Lead and develop an active Security Operations team focused on threat detection, incidentmanagement, and prevention of data breaches or service disruptions. Build and mature the Security Operations Centre (SOC) with a focus on cyber risks, threat intelligence and proactive incident … and advising on appropriate mitigation strategies. Oversee the planning and execution of cyber audits and present findings to senior leadership. Provide expert guidance on malware analysis, secure access, identity management, and digital estate safeguarding. Build strong partnerships across Essex and beyond, working closely with peers, vendors, and regional bodies to stay ahead of emerging threats. Experience Needed: A proven … cyber security trends, threats, tools, and protocols -demonstratable vendor agnostic technical appreciation of both defensive and offensive Cyber Security with focus on Microsoft security competencies. Strong experience in leading incident response, technical investigations, and high-pressure decision-making. Excellent communication skills with the ability to influence and collaborate at all organisational levels. Strategic thinking with a focus on continuous More ❯
outage time for the customer. Deployment, configuration, and maintenance of power systems (IBM AIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., IncidentManagement and Change Management processes. Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. Knowledge sharing, documentation Internal and external … expect from you: Candidates should have expert working knowledge of: IBMi Operating System Upgrades. PTF/Technology Refresh/Service Pack Application BRMS Backup and Restore. 3rd Party System Management and Job Scheduler Package experience (Robot, Revsoft, Halcyon). LPAR configuration. Exposure to High Availability Software – Management of Mimix/ICluster Software. Administration and implementation experience from 7.3 … to 7.5. CL coding capability. VIOS Server skills SEA and NPIV understanding. System Firmware Upgrades HMC Management and Upgrades Tape Library Management Experience of supporting global IT infrastructures in a technical role Discussing technical solutions with customers/suppliers Ability to troubleshoot, research and diagnose root cause for incidents or problems, taking ownership where necessary. Excellent communication skills More ❯
outage time for the customer. Deployment, configuration, and maintenance of power systems (IBM AIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., IncidentManagement and Change Management processes. Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. Knowledge sharing, documentation Internal and external … expect from you: Candidates should have expert working knowledge of: IBMi Operating System Upgrades. PTF/Technology Refresh/Service Pack Application BRMS Backup and Restore. 3rd Party System Management and Job Scheduler Package experience (Robot, Revsoft, Halcyon). LPAR configuration. Exposure to High Availability Software – Management of Mimix/ICluster Software. Administration and implementation experience from 7.3 … to 7.5. CL coding capability. VIOS Server skills SEA and NPIV understanding. System Firmware Upgrades HMC Management and Upgrades Tape Library Management Experience of supporting global IT infrastructures in a technical role Discussing technical solutions with customers/suppliers Ability to troubleshoot, research and diagnose root cause for incidents or problems, taking ownership where necessary. Excellent communication skills More ❯
outage time for the customer. Deployment, configuration, and maintenance of power systems (IBM AIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., IncidentManagement and Change Management processes. Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. Knowledge sharing, documentation Internal and external … expect from you: Candidates should have expert working knowledge of: IBMi Operating System Upgrades. PTF/Technology Refresh/Service Pack Application BRMS Backup and Restore. 3rd Party System Management and Job Scheduler Package experience (Robot, Revsoft, Halcyon). LPAR configuration. Exposure to High Availability Software – Management of Mimix/ICluster Software. Administration and implementation experience from 7.3 … to 7.5. CL coding capability. VIOS Server skills SEA and NPIV understanding. System Firmware Upgrades HMC Management and Upgrades Tape Library Management Experience of supporting global IT infrastructures in a technical role Discussing technical solutions with customers/suppliers Ability to troubleshoot, research and diagnose root cause for incidents or problems, taking ownership where necessary. Excellent communication skills More ❯
Cambourne, Cambridgeshire, United Kingdom Hybrid / WFH Options
Remotestar
production estate from both a technical and process perspective. Provide a consistent smooth operation of live systems and drive all on-call support issues. Design and operate a new incident tracking process to ensure root causes are found and remediated in a timely fashion by the development team. Create and maintain high end monitoring and automation tooling. Drive automation … and continuous improvement. RESPONSIBILITIES: Proven experience in a senior or lead SRE role, with a strong track record of building and maintaining highly reliable infrastructure and services. Expertise in incidentmanagement, including incident response, resolution, and post-mortem analysis. Proficiency in monitoring, alerting, and observability tools such as Prometheus, Grafana, ELK stack or Datadog. Experience with cloud More ❯
Wavendon, Bedfordshire, United Kingdom Hybrid / WFH Options
Big Red Recruitment Midlands Limited
We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You ll play a key role in a fast-paced, tech-led company that delivers real-time data … customers. In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incidentmanagement and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec leadership weekly to drive strategy and … Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract, and license management experience across software and infrastructure suppliers Skilled communicator with experience managing stakeholders across business and technical teams Budget responsibility and comfort presenting performance data and financial plans You ll More ❯
Luton, England, United Kingdom Hybrid / WFH Options
LHH
Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation gap analysis and preparation of security management documentation for system Accreditation. Defining product security requirements, advising development teams on suitable implementation standards and techniques and overseeing product development activities. Liaison with Security Accreditors and Security Assurance … Coordinators in support of security accreditation. Preparation of Protection Profiles, Security Targets and Evaluation Management Plans, and liaison with NCSC and commercial evaluation teams in support of evaluation activities. Preparation of TEMPEST Control Plans, advising development teams on appropriate implementation techniques and liaising with TEMPEST test facilities. Advising development teams on suitable platform lockdown and configurations, and supporting Penetration … test activities. Analysing penetration test results and preparation of remedial action plans. Prepare and implement through life support and maintenance for product security including vulnerability and patch management plans Lead security incidentmanagement teams during incident/crisis situations in conjunction with Head of Product Security for EW/FCA Review and maintain corporate product security More ❯
Stevenage, Hertfordshire, United Kingdom Hybrid / WFH Options
GlaxoSmithKline
the necessary operational knowledge to specify network changes, assuring continued network availability. The OT Network Security Engineer will support Site Focal Point with technical insight necessary for secure file management according to policies and have a role in new system implementation and incident response. It is key for the OT Network Security Engineer to have in-depth understanding … the implementation of key network controls such as segmentation to isolate different parts of the OT environment, zoning to secure conduits for communication between zones and firewall management. Change Management: Implement change control processes to ensure that network changes are appropriate tested and approved without disruption to critical OT operations. IncidentManagement: Support the technical response to … operational technology-related incidents, ensuring rapid resolution to minimize downtime and operational disruption. Device Management: Harden devices such as switches, routers, firewalls by partnering and coordinating with the R&D OT Security Team and other key stakeholders aligned to GSK standards and proportionate to risk. Wireless Security: Support the security of OT communication protocols by enabling encryption, authentication or More ❯
Luton, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Lean People Services Limited
distributed systems in the cloud Optimize web applications to ensure performance and scalability Develop automated tests to ensure business needs are met, and allow for regression testing Cloud Infrastructure Management: Contribute to infrastructure improvement initiatives. You will assist with monitoring and Optimisation of Cloud resources. Application Development: Ensure smooth deployment and integration of features. Operations and Maintenance: Resolve operational … issues and minimize downtime when needed. Respond to customer requests this may include direct contact with customers You may need to cover incidentmanagement when one of your colleagues is on leave Key Technologies : Cloud based systems, Azure & AWS Full stack Octopus Deploy VueJS, React, Angular Mobile development in Android Studio Who you will be: Passionate about software … to using automated testing platforms and unit tests to deliver readable, maintainable code. Have an great understanding of deployment technologies and concepts Have a good working knowledge of issue management, code versioning, continuous integration and deployment tools. Programming languages that we use are c# full stack, Vue JS You are comfortable with making decisions with general concepts including dependency More ❯
Peterborough, Cambridgeshire, UK Hybrid / WFH Options
Corecom Consulting
targeted attacks and service disruptions. This is not your average support role – you’ll be: Client-facing – engaging with high-profile stakeholders, requiring strong communication Handling monitoring, escalations, and incident response Working closely with Cloudflare’s security & performance services Supporting feeds & tools introduced to prevent breaches during races Acting as a key part of the incidentmanagement … Must-Have Skills Cloudflare experience (WAF, CDN, DDoS protection, DNS, etc.) Strong communication – this is a client-heavy, speaking role Understanding of security operations, monitoring, and escalation Experience in incident or breach response Comfortable in a high-pressure, fast-moving environment like F1 WORKING HOURS: FRI/SAT/SUN - to support during race weekends RATES: £500 PER DAY More ❯
targeted attacks and service disruptions. This is not your average support role – you’ll be: Client-facing – engaging with high-profile stakeholders, requiring strong communication Handling monitoring, escalations, and incident response Working closely with Cloudflare’s security & performance services Supporting feeds & tools introduced to prevent breaches during races Acting as a key part of the incidentmanagement … Must-Have Skills Cloudflare experience (WAF, CDN, DDoS protection, DNS, etc.) Strong communication – this is a client-heavy, speaking role Understanding of security operations, monitoring, and escalation Experience in incident or breach response Comfortable in a high-pressure, fast-moving environment like F1 WORKING HOURS: FRI/SAT/SUN - to support during race weekends RATES: £500 PER DAY More ❯
targeted attacks and service disruptions. This is not your average support role – you’ll be: Client-facing – engaging with high-profile stakeholders, requiring strong communication Handling monitoring, escalations, and incident response Working closely with Cloudflare’s security & performance services Supporting feeds & tools introduced to prevent breaches during races Acting as a key part of the incidentmanagement … Must-Have Skills Cloudflare experience (WAF, CDN, DDoS protection, DNS, etc.) Strong communication – this is a client-heavy, speaking role Understanding of security operations, monitoring, and escalation Experience in incident or breach response Comfortable in a high-pressure, fast-moving environment like F1 WORKING HOURS: FRI/SAT/SUN - to support during race weekends RATES: £500 PER DAY More ❯
targeted attacks and service disruptions. This is not your average support role – you’ll be: Client-facing – engaging with high-profile stakeholders, requiring strong communication Handling monitoring, escalations, and incident response Working closely with Cloudflare’s security & performance services Supporting feeds & tools introduced to prevent breaches during races Acting as a key part of the incidentmanagement … Must-Have Skills Cloudflare experience (WAF, CDN, DDoS protection, DNS, etc.) Strong communication – this is a client-heavy, speaking role Understanding of security operations, monitoring, and escalation Experience in incident or breach response Comfortable in a high-pressure, fast-moving environment like F1 WORKING HOURS: FRI/SAT/SUN - to support during race weekends RATES: £500 PER DAY More ❯
targeted attacks and service disruptions. This is not your average support role – you’ll be: Client-facing – engaging with high-profile stakeholders, requiring strong communication Handling monitoring, escalations, and incident response Working closely with Cloudflare’s security & performance services Supporting feeds & tools introduced to prevent breaches during races Acting as a key part of the incidentmanagement … Must-Have Skills Cloudflare experience (WAF, CDN, DDoS protection, DNS, etc.) Strong communication – this is a client-heavy, speaking role Understanding of security operations, monitoring, and escalation Experience in incident or breach response Comfortable in a high-pressure, fast-moving environment like F1 WORKING HOURS: FRI/SAT/SUN - to support during race weekends RATES: £500 PER DAY More ❯
Hemel Hempstead, Hertfordshire, UK Hybrid / WFH Options
Corecom Consulting
targeted attacks and service disruptions. This is not your average support role – you’ll be: Client-facing – engaging with high-profile stakeholders, requiring strong communication Handling monitoring, escalations, and incident response Working closely with Cloudflare’s security & performance services Supporting feeds & tools introduced to prevent breaches during races Acting as a key part of the incidentmanagement … Must-Have Skills Cloudflare experience (WAF, CDN, DDoS protection, DNS, etc.) Strong communication – this is a client-heavy, speaking role Understanding of security operations, monitoring, and escalation Experience in incident or breach response Comfortable in a high-pressure, fast-moving environment like F1 WORKING HOURS: FRI/SAT/SUN - to support during race weekends RATES: £500 PER DAY More ❯