3 of 3 Remote/Hybrid Journey Map Jobs in the East of England

product leaders, UX designers, engineers, and analytics specialists to understand business challenges, identify opportunities, and define valuable outcomes. Facilitate discovery activities, workshops, interviews, journey mapping, and collaborative working sessions to uncover user needs and business problems. Translate strategic objectives, user needs, and business requirements into clear product initiatives … colleagues to understand user journeys, validate concepts, and shape intuitive and effective user experiences. Create and maintain analysis artefacts including process flows, journey maps, wireframes, data models, business rules, and other supporting documentation where required. Work with engineering, testing, and service teams throughout delivery, helping clarify requirements ...

critical discovery and analysis outputs. This opportunity is ideal for a Business Analyst with strong experience across website projects, digital operating models, customer journey mapping, and BPMN process modelling. Key Skills & Experience Essential: Proven experience as a Business Analyst on Website Operating Model projects Strong BPMN process modelling … models Strong analytical and communication skills Key Deliverables You will be responsible for producing and supporting the following outputs: BPMN process maps Website journey inventory Website analytics findings and insights High‐level requirements catalogue Functional and non‐functional requirement themes Current‐state customer journey maps Future ...

seeking an experienced Business Analyst to support a major digital transformation programme focused on defining and enhancing a Website Operating Model. You will map current processes, identify improvements, and deliver discovery and analysis outputs. This role suits those with strong website project experience, customer journey mapping, BPMN ...