8 of 8 Proactive Maintenance Jobs in the East of England

role. Join our dynamic team and play a vital role in supporting over 2,000 end users with their IT needs. Key Responsibilities: Provide proactive, customer-focused, face-to-face onsite support to users. utilise your problem-solving skills to ensure swift resolutions to IT queries or problems. Maintain … ServiceNow, MobileIron, and Nexthink. Assist with the setup and configuration of computers for new starters and upgrades for existing users. Provide both reactive and proactive maintenance support in a face-to-face customer service environment. Required Skills and Experience: Strong problem-solving and interpersonal skills. Experience using ITSM More ❯

are experiencing and raise these with the relevant teams for further investigation. Ensure users receive swift resolutions to their IT queries or problems. Provide proactive, customer focused, face to face onsite support. Your Background : Beneficial to have experience working with iOS devices such as iPhone, iPad & Mac, Windows hardware … existing users’ laptops is greatly beneficial. Prior experience of working in a face to face customer service environment is desirable providing both reactive and proactive maintenance support. Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines More ❯

resolution to inbound support tickets or assigning to an appropriate resources/queue where necessary. In collaboration with the wider team, coordinate and execute proactive maintenance for Arcus systems. Coach other members of the team and produce training materials/diagrams where appropriate. Make adjustments to system configuration More ❯

resolution to inbound support tickets or assigning to an appropriate resources/queue where necessary. In collaboration with the wider team, coordinate and execute proactive maintenance for Arcus systems. Coach other members of the team and produce training materials/diagrams where appropriate. Make adjustments to system configuration More ❯

resolution to inbound support tickets or assigning to an appropriate resources/queue where necessary. In collaboration with the wider team, coordinate and execute proactive maintenance for Arcus systems. Coach other members of the team and produce training materials/diagrams where appropriate. Make adjustments to system configuration More ❯

occurrence. Assist in developing training packages tailored to the automation platforms, intended for both Engineers & the client’s scientific workforce. Develop and implement a proactive maintenance regime for key equipment. Train scientists on best practices for the use of automated equipment, ensuring optimal routine and operation. Develop support More ❯

occurrence. Assist in developing training packages tailored to the automation platforms, intended for both Engineers & the client’s scientific workforce. Develop and implement a proactive maintenance regime for key equipment. Train scientists on best practices for the use of automated equipment, ensuring optimal routine and operation. Develop support More ❯

confidently and effectively with robust, well-managed technology. You will act as a hands-on technical expert, providing 3rd line support, fault resolution, and proactive system maintenance across a wide range of services within the My Technology environment. From diagnosing and repairing complex issues to collaborating with service … operational and project-related issues Offer expert input to Technical Delivery Managers and Project Managers on product development Diagnose and repair faults, conduct routine maintenance, and implement system upgrades Act as the go-to expert on My Technology services, offering advice, guidance, and training Own and resolve incidents and … role: Personal Attributes: A customer-first mindset and strong problem-solving skills Ability to work independently and as part of a collaborative team A proactive and solutions-driven approach Experience mentoring or supporting team members Strong ownership of tasks and commitment to completing projects Skills & Experience: 2+ years' experience More ❯