Technical Business Analyst
Peterborough, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
LightSpeed Broadband
operational efficiency. The Technical Business Analyst will be at the heart of strategic initiatives, identifying and meticulously documenting detailed business requirements for both day-to-day operations and strategic change projects. This includes collaborating with a wide array of internal and external stakeholders including Broadband ISP, Network and Central services to shape end-to-end processes and support data … OSS/BSS team ans external third parties to implement features described in technical user stories. Design and document new business processes to accommodate changes and contribute to business change plans. Contribute to high-level project plans, identify risks and maintain functional documentation. Participate in agile, continuous improvement and waterfall activities including testing and evaluating operational processes. What we … Business Support Systems (BSS) in telecommunications. Experience of ecosystems which includes Salesforce or other CRM systems and knowledge of integration systems such as MuleSoft and the like Participate in change management activities including stakeholder communication and training development Participate in vendor management activities including requirement validation and acceptance testing Knowledge of with Open APIs and API-Led approach for More ❯
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