resources, while optimizing infrastructure performance and cost. Key Responsibilities : To Act as a first point of contact for end users seeking technical assistance with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. Provide remotedesktop support to users, resolving technical issues promptly and effectively. Troubleshoot Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS Setup and configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. Collaborate with other IT teams to ensure cohesive and … Workstations, Corporate and Industrial printer and other hardware’s. Knowledge on Operating systems (Installations and Configuration as per company standard policy) Strong knowledge on RemoteDesktop support Tools. Strong knowledge on developing technical support documentation and user's guides Strong Knowledge on software deployment/management and support More ❯
resources, while optimizing infrastructure performance and cost. Key Responsibilities : To Act as a first point of contact for end users seeking technical assistance with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. Provide remotedesktop support to users, resolving technical issues promptly and effectively. Troubleshoot Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS Setup and configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. Collaborate with other IT teams to ensure cohesive and … Workstations, Corporate and Industrial printer and other hardware’s. Knowledge on Operating systems (Installations and Configuration as per company standard policy) Strong knowledge on RemoteDesktop support Tools. Strong knowledge on developing technical support documentation and user's guides Strong Knowledge on software deployment/management and support More ❯
watford, hertfordshire, east anglia, United Kingdom
Cognizant
resources, while optimizing infrastructure performance and cost. Key Responsibilities : To Act as a first point of contact for end users seeking technical assistance with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. Provide remotedesktop support to users, resolving technical issues promptly and effectively. Troubleshoot Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS Setup and configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. Collaborate with other IT teams to ensure cohesive and … Workstations, Corporate and Industrial printer and other hardware’s. Knowledge on Operating systems (Installations and Configuration as per company standard policy) Strong knowledge on RemoteDesktop support Tools. Strong knowledge on developing technical support documentation and user's guides Strong Knowledge on software deployment/management and support More ❯
personal development. Support new team members coaching and mentoring where required. Demonstrate efficient management of own workload. You will have: Microsoft 365 Certified: Modern Desktop Administrator Associate MD(Apply online only) Fundamentals MS900 Azure Fundamentals AZ900 Relevant IT qualification(s) or working towards a qualification for example NVQ, Diploma … 3CX Basic Certified. MTA: IT Infrastructure Certified. Ability to use, support and implement MS office applications. Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Hyper-V, RemoteDesktop Services and Active Directory & Windows Operating Systems. Working Knowledge of Microsoft 365/Entra User and More ❯
personal development. Support new team members coaching and mentoring where required. Demonstrate efficient management of own workload. You will have: Microsoft 365 Certified: Modern Desktop Administrator Associate MD(Apply online only) Fundamentals MS900 Azure Fundamentals AZ900 Relevant IT qualification(s) or working towards a qualification for example NVQ, Diploma … 3CX Basic Certified. MTA: IT Infrastructure Certified. Ability to use, support and implement MS office applications. Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Hyper-V, RemoteDesktop Services and Active Directory & Windows Operating Systems. Working Knowledge of Microsoft 365/Entra User and More ❯
of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, RemoteDesktop Services, and Terminal Services · Experience with operating systems including Windows Server 2012+ and Windows 10 · Experience with PowerShell and scripting languages is More ❯
customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in the office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for … customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in our office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for … advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. Management and troubleshooting of Windows Server (Apply online only), including RemoteDesktop Services, Active Directory, AD Sync & Group Policy. A good understanding of virtualization technologies such as Hyper-V. Technical knowledge of LAN/ More ❯
customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in the office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for … customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in our office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for … advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. · Management and troubleshooting of Windows Server (Apply online only), including RemoteDesktop Services, Active Directory, AD Sync & Group Policy. · A good understanding of virtualization technologies such as Hyper-V. · Technical knowledge of LAN/ More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
technical support to a user base of employees and production, all utilizing the client studio technology and applications. Please Note: This is NOT a remote position. The role is on-site and requires travel to different studio locations. RESPONSIBILITIES Focus on ensuring a high level of support is maintained … setting Strong working knowledge of MAC, Windows, and Linux support Ability to handle multiple issues, prioritizing and effectively managing your time Understanding of virtual desktop environments and remotedesktop technology Ability to work in a fast-paced production environment DESIRED EXPERIENCE Previous experience working onsite for film … production or animation/VFX Experience with helpdesk automation tools and remote management applications Extensive analytic, debugging, and problem-solving skills Attention to detail, curiosity, and a desire to learn Ability to communicate highly technical information to a variety of people, in both verbal and written form COMPENSATION We More ❯
security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V/VMware. VOIP telephony support (3CX, Horizon). RemoteDesktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical Support: Provide first-level IT support for desktop, software, hardware, and network-related issues. Respond to tickets in a timely manner via phone, email, and the ticketing system. Troubleshoot and resolve common … the issues and solutions. System Monitoring & Maintenance: Assist with monitoring system alerts and notifications, escalating any identified issues to the appropriate teams. Perform basic remote system maintenance and updates when needed. Knowledge Base Contribution: Contribute to internal and external knowledge bases by creating, updating, and maintaining documentation for common … IT concepts and troubleshooting methods. Familiarity with Windows and macOS operating systems. Understanding of common IT systems and applications, such as Microsoft Office 365, remotedesktop tools, and basic networking. Soft Skills: Strong communication and interpersonal skills. Ability to explain technical issues to non-technical users. Problem-solving More ❯
