2 of 2 Remote/Hybrid Requirements Workshops Jobs in the East of England

service delivery across the organisation. There is no separate BA or development team — you own the process. What You’ll Be Doing Leading requirements workshops and discovery sessions with stakeholders Designing and building HALO services from scratch, including: Ticket types Complex workflows SLA structures Custom fields … Experience Strong, hands-on experience with HALO ITSM configuration Proven track record building workflows, approval chains and service structures Ability to translate business requirements into practical, efficient workflows Experience running stakeholder workshops and discovery sessions Strong understanding of workflow logic, routing, and automation design Experience coordinating ...

house technical teams as well as external suppliers to deliver them. Working with a range of stakeholders across the business, define the requirements, processes, procedures and reporting for new modules, components, and applications to complement the existing toolset. Lead workshops to ensure full alignment of requirements and solution across technical and business teams. Ensure that all such requirements are fully aligned to industry best practice and put Computacenter in a leading competitive position. Own the delivery of both enhancements and new components and systems. A key part of this will be ensuring ...