Service Performance Manager
- Location
- Luton, England, United Kingdom
Function to support all aspects of Service Operations Management, focussing on service stability (Incident and Problem Management) and Service Performance (demand, capacity, risk and CSI) in support of delivering Digital Solution services across Leonardo’s business operations in the UK. This is a hybrid role and … Solution services across the UK covering the following key areas; Performance Management Report on the consolidated budget allocated to Tech Ops Maintain a consolidated Risk Register for Tech Ops Manage and report on capacity, consolidated for all Service Providers Manage and report on service availability for all Service ...