8 of 8 Remote SLA Jobs in the East of England

technical skills in current and emerging technologies. Key Responsibilities • Provide support for live Linux-based IT services via a ticketing system • Monitor system performance, identify and resolve issues within SLA/KPI targets • Produce and maintain documentation (e.g., build documents, work instructions) • Build and configure Linux servers and develop automation scripts • Deliver server and application support including backup and virtualization More ❯

technical skills in current and emerging technologies. ________________________________________ Key Responsibilities • Provide support for live Linux-based IT services via a ticketing system • Monitor system performance, identify and resolve issues within SLA/KPI targets • Produce and maintain documentation (e.g., build documents, work instructions) • Build and configure Linux servers and develop automation scripts • Deliver server and application support including backup and virtualization More ❯

ready to mentor junior engineers, this could be your next big move. Role Requirements Provide 2nd and 3rd line support for live Linux-based environments, ensuring systems stay within SLA/KPI thresholds Manage, monitor, and troubleshoot Linux servers and applications via a ticketing system Automate routine tasks and document technical procedures for team use and rapid resolution Train and More ❯

ll lead and manage a support function of up to 8, including 3 team leads across all support tiers. You'll handle escalations directly, mentor the team, and drive SLA adherence. As a hands-on manager, you'll also work closely with development, project delivery, and implementation teams to align customer service with business needs. Why apply? Stable, profitable software More ❯

ll lead and manage a support function of up to 8, including 3 team leads across all support tiers. You'll handle escalations directly, mentor the team, and drive SLA adherence. As a hands-on manager, you'll also work closely with development, project delivery, and implementation teams to align customer service with business needs. Why apply? Stable, profitable software More ❯

you won't stagnate. You can explore what matters to you! Responsibilities: As a Junior Helpdesk Engineer, you will Provide support to incoming calls & tickets Triage tickets to agreed SLA's, escalating when necessary Carry out onsite installations when required Requirements: As a Junior Helpdesk Engineer, you will need Experience working within a helpdesk team A logical thinker, looking to More ❯

If you have a keen interest in Cyber Security and would like to develop your skills and knowledge further in this area, then we have a rare opportunity for you to join an experienced technical services team as the ICT More ❯

L icencing & Compliance Manager Security Clearance Required: DV ('Developed Vetting') Location: Huntingdon, UK (On-site 3-4 days a week) UNLEASH YOUR POTENTIAL Leidos has more than 30 years experience of developing and running some of the largest government systems More ❯