14 of 14 Remote/Hybrid Service Delivery Jobs in the East of England

Senior Service Delivery Manager Hybrid – King’s Lynn (2 days per week) £45,000 – £55,000 + benefits Our client is a specialist managed IT provider entering a focused phase of growth. Their service delivery function is strong and now they need a senior operational leader … accountability, and ensuring we remain the partner our clients rely on when it matters most. You will lead multiple operational teams, take ownership of service performance end-to-end, and be the person both clients and internal teams trust when situations become complex or high-pressure. This role requires ...

Service Delivery Coordinator Salary: £33,000 - £37,000 Location: Hybrid (UK-based with travel required) We are working with a fast-growing Managed Service Provider that delivers cutting-edge IT services, business communications, and cyber security solutions to organisations across the UK and internationally. Due to continued … growth, our client is looking to appoint a Service Delivery Coordinator to take ownership of provisioning, project coordination, and service delivery operations. This is a pivotal role, working closely with the Head of Technical to ensure seamless onboarding, delivery, and offboarding of client services. ...

receive the tools they need to succeed in an increasingly technology-driven environment. Role Description This is a full-time hybrid role for a Service Delivery Specialist based in Harlow, Essex ,with flexibility to work remotely. Responsibilities include managing service delivery processes, monitoring performance, ensuring customer … technical teams. The role also involves active problem-solving, maintaining communication with stakeholders, and ensuring seamless integration and execution of services. Qualifications Proficiency in Service Delivery Management and Service Delivery processes Strong Analytical Skills to assess and solve complex issues effectively Commitment to maintaining high levels ...

career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology … systems and services to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here ...

Service Dispatch Coordinator Watford | Hybrid (3 days office/2 days home) £29,000 – £32,000 DOE + benefits Permanent Overview We are recruiting for a Service Dispatch Coordinator to join a busy and fast-paced service operations team based in Watford. This role is central … coordination of field service activity, ensuring engineers are efficiently dispatched, service requests are processed within SLA timeframes, and all service administration is accurately maintained across ServiceMax and SAP . You will act as a key link between customers, engineers, and internal teams, ensuring high-quality service ...

hour Part-Time 22.20 hours per week Hybrid Working Available We are currently recruiting for an experienced Digital Services Manager to lead the delivery and continuous improvement of digital services within a collaborative local government environment. This is an excellent opportunity for a professional with strong IT Service Delivery, Digital Transformation, and Team Management experience. Key Responsibilities Lead and manage Digital Service Teams including Product Development, Application Support, and Geospatial Take ownership of the live operation of digital services Act as the escalation point for incidents, problems, and service requests Drive service improvement ...

structured cadence of partner reviews (weekly operational check-ins for top-tier partners, monthly/quarterly business reviews) covering performance, commercial trading, pipeline and service quality. • Represent the partner's voice internally — channelling feedback into Product, Provisioning, Billing and Support to drive continuous improvement. Service Delivery & Escalation … Management • Monitor live service performance against wholesale SLAs and KPIs, including provisioning lead times, porting success rates, fault resolution, network availability and billing accuracy. • Act as the senior escalation point for partner tickets, orders and incidents — owning resolution end-to-end across internal teams (Provisioning, NOC, Finance and Support ...

opportunity for a Business Intelligence Analyst to play a key role within a public sector emergency service, delivering data insight that directly supports frontline operations and community safety. This is a 2-year fixed term contract with the potential to become permanent. This role is responsible for delivering business … Contribute to continuous improvement and innovation within a fast-paced analytical environment The ideal candidate would have: Experience working within a public sector or service-led environment Understanding of risk and community modelling tools within a planning context Knowledge of socio-demographic datasets and how they inform service ...

commercial dealings. Collaborate with internal stakeholders to understand procurement needs and deliver tailored solutions. Assess supplier performance and manage relationships to ensure service delivery standards are met. Identify cost-saving opportunities and implement strategies to achieve them. Provide guidance on risk management related to IT contracts and procurement. ...

/Copilot capabilities This is a great opportunity to shape how a public sector organisation leverages automation, with real impact on operational efficiency and service delivery. ...

individual contributor/escalation point, but with eventual direct reports and responsibility for mentoring early‐careers staff. They typically hire grads into the service desk and develop them into wider areas, so they want someone confident coaching and helping people find their feet. High-level responsibilities include: User-facing … helpdesk support, onboarding & offboarding Acting as escalation point for the service delivery team SLA reporting, customer satisfaction reporting & improvement Hardware lifecycle management Windows & Mac (Linux nice to have) AD (on-prem & Azure), VPN, Anti-Virus Ticketing systems Knowledge base/FAQ (Confluence + internal system “Nebula”) Audio & Visual ...

well. We do not own advice firms or provide asset management solutions; we are an independent technology and service company agnostic of the investment proposition. Why You Will Love It Here! · Flexibility: Hybrid work model · Your Future: Professional development reimbursement, including access to SS&C University · Work/Life … solution enhancements, regulatory requirements and incidents · Manage our Discretionary Fund Manager (DFM) partnerships including oversight of legal documentation, firm onboarding and managing the ongoing service reviews · Deliver on allocated Projects to support the business strategic objectives · Act as SME and represent the business on a range of activities, from ...

execution, and oversight of Digital & IT projects within project. Reporting to the Digital Construction Programme ManagerDigital Construction Programme Mnaager in the SZC Digital & IT Delivery function, this role will oversee multiple IT and business change projects-ensuring delivery to agreed time, cost, and quality baselines. The post holder … will work closely with stakeholders across project, Tier 1 suppliers, and delivery partners to deliver critical infrastructure, applications, and change initiatives that enable strategic objectives. Principal Accountabilities Lead the definition, planning, execution, and closure of SZC Digital & IT projects to baselined time, cost, and quality targets. Develop and maintain ...

UK. We support hospitals, care homes, supported living services and private healthcare organisations with reliable, skilled professionals. With a strong focus on personalised service and long-term partnerships, we help clients meet their staffing needs efficiently while upholding the highest standards of care and compliance. Job Summary … such as hospitals, clinics, care homes and community healthcare providers. Generate leads through networking, cold outreach, referrals, and industry events. Negotiate contracts, rates, and service agreements. Relationship Building: Develop and maintain strong relationships with existing and potential clients (e.g., NHS, care homes, private clinics). Understand clients staffing needs ...