16 of 16 Remote Service Delivery Jobs in the East of England

IT Account and Service Delivery Manager Hybrid/UK - £40K-£55K permanent role OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Account and Service Delivery Manager . We deliver a range of services from IT Consultancy, Software Project … FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations). As an employee-owned company (Employee Ownership Trust), after a qualifying period, the successful IT Account and Service Delivery Manager will be able to contribute to the companys future vision and share in the profits. The IT Account and Service Delivery Manager role is … experience Experience of both managing and delivering services to Clients Software management experience is a nice to have Excellent English written and verbal communication skills Strong focus on customer service experience and building trust An engaging and personable attitude Strong leadership skills Ambitious and goal oriented Our offer for the IT Account and Service Delivery Manager: Salary More ❯

IT Account and Service Delivery Manager Hybrid/UK - £40K-£55K permanent role OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Account and Service Delivery Manager . We deliver a range of services from IT Consultancy, Software Project … FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations). As an employee-owned company (Employee Ownership Trust), after a qualifying period, the successful IT Account and Service Delivery Manager will be able to contribute to the companys future vision and share in the profits. The IT Account and Service Delivery Manager role is … experience Experience of both managing and delivering services to Clients Software management experience is a nice to have Excellent English written and verbal communication skills Strong focus on customer service experience and building trust An engaging and personable attitude Strong leadership skills Ambitious and goal oriented Our offer for the IT Account and Service Delivery Manager: Salary More ❯

IT Account and Service Delivery Manager Hybrid/UK - £40K-£55K permanent role OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Account and Service Delivery Manager . We deliver a range of services from IT Consultancy, Software Project … FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations). As an employee-owned company (Employee Ownership Trust), after a qualifying period, the successful IT Account and Service Delivery Manager will be able to contribute to the companys future vision and share in the profits. The IT Account and Service Delivery Manager role is … experience Experience of both managing and delivering services to Clients Software management experience is a nice to have Excellent English written and verbal communication skills Strong focus on customer service experience and building trust An engaging and personable attitude Strong leadership skills Ambitious and goal oriented Our offer for the IT Account and Service Delivery Manager: Salary More ❯

infrastructure that enables access, capacity, and resilience across Fauna & Flora's global teams including those in remote or low-connectivity settings. Lead the selection and management of key external service providers, including the University of Cambridge, ensuring high-quality partnerships and service delivery. IT Operations and Service Delivery Provide oversight of IT services across Fauna & Flora … with UK and international regulations. External Provider Management Lead procurement, selection, and ongoing relationships with outsourced IT and telecommunication providers, ensuring accountability, value for money, contract compliance, and high service performance Information Systems & Digital Development Oversee the development, integration and continuous improvement of internal systems to support knowledge sharing, collaboration, and efficient IT system deployment across the global organisation. … data access control, management of cyber risks, and regular data security training across all offices. Leadership and Team Development Lead and support the IT team, fostering a culture of service excellence, continuous learning, and innovation. Provide effective line management through objective setting, continuous performance review, training provision and personal development planning Oversee the day-to-day functioning of the More ❯

and leading the operational framework that will drive their next phase of success. This is a pivotal leadership role. The Operations Director will own all aspects of our operational delivery covering service, logistics, support, HR, finance, and internal processes. Youll be the glue between commercial ambition and operational execution, ensuring we scale sustainably and profitably. The Benefits Package … from home from time to time Mon Fri 9:00am 17:00pm Flexi-time available The Responsibilities: Operational Setup & Leadership : Build and scale core functions including our new warehouse, service centre, and configuration team Team Development : Structure and lead teams across Sales Operations, Technical Support, Managed Services, HR and Finance Process & Service Excellence : Drive service performance, OTIF … operational KPIs, controls, and reporting frameworks aligned to business targets The Skills & Requirements: Proven experience in multi-disciplinary operational leadership roles (Director/GM level) Track record in scaling service/ops functions within high-growth or transformation environments Strong background in supply chain, warehousing, and technical service delivery Practical, hands-on leader with strategic thinking and More ❯

opportunity for an experienced IT Support Manager to join a growing organisation and play a key role in managing the IT support function, leading internal projects, and ensuring exceptional service delivery across the business. You will oversee the day-to-day operations of the IT helpdesk, lead and mentor the IT support team, and work closely with both … and ensure efficient resolution of technical issues. Plan, coordinate, and deliver internal IT projects to a high standard with full documentation and governance. Drive high-quality, user-centric customer service, ensuring the IT function meets service level expectations. Maintain and develop internal IT procedures, policies, and technical standards. Manage relationships with third-party suppliers and service providers … to ensure maximum value and service continuity. Support the deployment and maintenance of new IT systems, software, and services. Oversee IT asset, licence, and contract management. Ensure the integrity, security, and continuity of business systems and data through appropriate backup and recovery measures. Contribute to IT strategy and continuous improvement initiatives across the business. Key Skills & Experience Proven experience More ❯

technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless service delivery and continuous improvement. Key Skills Required: Windows Server (2012-2019), Active Directory Familiarity with VMware and/or Hyper-V Strong hands-on experience with networking (LAN … support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope and design technical solutions Maintain technical documentation and contribute to service improvement Build trusted relationships with school stakeholders and internal teams What You'll Get: Competitive salary up to £38,000 DOE Hybrid working: 1 day in Stevenage office More ❯

technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless service delivery and continuous improvement. Key Skills Required: Windows Server (2012-2019), Active Directory Familiarity with VMware and/or Hyper-V Strong hands-on experience with networking (LAN … support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope and design technical solutions Maintain technical documentation and contribute to service improvement Build trusted relationships with school stakeholders and internal teams What You'll Get: Competitive salary up to £38,000 DOE Hybrid working: 1 day in Stevenage office More ❯

Service Express is hiring: IBMi Administrator Are you a talented professional with a passion for IBMi systems? Service Express is looking for an experienced IBMi Administrator to join our team. In this role, you’ll provide expert-level support to our customers and internal teams, helping deliver outstanding service across our software and support contracts. You’ll … Undertake agreed training to maintain up-to-date platform knowledge. Automate iSeries systems using Systems Management software. Attend seminars and presentations to enhance daily operations and efficiency. Collaborate with Service Delivery Managers to provide technical insights to customers. Participate in a 24/7 on-call support rota for contracted services and software support. What we are hoping … you can bring to the Service Express team... Proven experience with OS400 (V5R3 through V7R4). Strong knowledge of High Availability tools (Mimix, iCluster, Quick/EDD). Experience with Systems Management software and iSeries automation. Familiarity with Power Systems hardware and SAN integration. Deep understanding of VTL technologies. Capacity planning and performance analysis skills (iDoctor DBMON desirable). More ❯

Type: Full-time Salary: £60,000 - £80,000 + commission About the Role We are looking for a driven Account Executive to fuel growth by acquiring new customersprimarily Managed Service Providers and enterprise organisationswhile positioning our offering as a high-value outsourced integration service. This is more than a traditional sales role: its about building meaningful relationships and creating … not just a product Navigate complex buying committees using a consultative, value-based approach Manage the full sales cycle from qualification to close, including negotiation and smooth handover to delivery Market Intelligence & Collaboration Stay informed on industry trends, competitor offerings, and developments in SaaS and IT service management Share insights with marketing, product, and leadership teams Partner cross … ensure customer success from day one Maintain a healthy pipeline using CRM systems and established sales playbooks What Were Looking For Required: Experience selling managed services, outsourcing solutions, or service-based SaaS offerings Strong understanding of managed services business models and recurring revenue value Ability to manage complex, multi-stakeholder sales cycles with long-term engagements Familiarity with CRM More ❯

Full-time Salary: £60,000 - £80,000 + commission About the Role We are looking for a driven Account Executive to fuel growth by acquiring new customers—primarily Managed Service Providers and enterprise organisations—while positioning our offering as a high-value outsourced integration service. This is more than a traditional sales role: it’s about building meaningful relationships … not just a product Navigate complex buying committees using a consultative, value-based approach Manage the full sales cycle from qualification to close, including negotiation and smooth handover to delivery Market Intelligence & Collaboration Stay informed on industry trends, competitor offerings, and developments in SaaS and IT service management Share insights with marketing, product, and leadership teams Partner cross … customer success from day one Maintain a healthy pipeline using CRM systems and established sales playbooks What We’re Looking For Required: Experience selling managed services, outsourcing solutions, or service-based SaaS offerings Strong understanding of managed services business models and recurring revenue value Ability to manage complex, multi-stakeholder sales cycles with long-term engagements Familiarity with CRM More ❯

programme findings. This position will work collaboratively with the RPA officer, our DBA and Data Science specialist. You will design and develop AI solutions to streamline operations and improve service delivery, ensuring solutions are scalable, maintainable, and aligned with One Council objectives. You will also identify and assess processes within the One Council Programme for potential automation, focusing … have a demonstrable ability to identify, design, and implement technical solutions within a complex organisational environment.A successful track record of deploying automation/AI projects from inception through to delivery, including defining requirements, process mapping, development, testing, and deployment, is highly essential for this role. It is critical that you have hands-on experience with automation tools for process More ❯

programme findings. This position will work collaboratively with the RPA officer, our DBA and Data Science specialist. You will design and develop AI solutions to streamline operations and improve service delivery, ensuring solutions are scalable, maintainable, and aligned with One Council objectives. You will also identify and assess processes within the One Council Programme for potential automation, focusing … a demonstrable ability to identify, design, and implement technical solutions within a complex organisational environment. A successful track record of deploying automation/AI projects from inception through to delivery, including defining requirements, process mapping, development, testing, and deployment, is highly essential for this role. It is critical that you have hands-on experience with automation tools for process More ❯

meet in the Milton Keynes office once per month. To be a successful, the ideal Customer Insight Analyst candidate will have: A deep experience of working in a support, service delivery or customer success role Good knowledge Excel (vlookups/pivot tables) Experience of building rapport with teams to understand their needs. Experience of working in a small More ❯

meet in the Milton Keynes office once per month. To be a successful, the ideal Customer Insight Analyst candidate will have: · A deep experience of working in a support, service delivery or customer success role · Good knowledge Excel (vlookups/pivot tables) · Experience of building rapport with teams to understand their needs. · Experience of working in a small More ❯

and mature our global IT infrastructure and SecOps capabilities. This role is responsible for the strategy, operations, and execution of all infrastructure services, enterprise security operations, GRC and IT service delivery. The ideal candidate is a technically proficient leader who can operate at both strategic and tactical levels - capable of leading teams, driving transformation, and diving deep when necessary. … Key Responsibilities Lead and manage global infrastructure and security operations teams, including network, cloud, data center, endpoint platforms, and service desk. Own the end-to-end operational strategy for system availability, performance, and security monitoring. Oversee the day-to-day execution of infrastructure and security services, ensuring operational excellence and incident response readiness. Partner with the CISO to shape … automation, observability, and scalability across the infrastructure and security stack. Serve as a key escalation point for technical troubleshooting and security event resolution. Guide vendor selection, contract negotiations, and service-level adherence with third-party infrastructure and security providers. Partner cross-functionally with all functions in the business, and ensure alignment with Enterprise Applications, Data Analytics, Legal, and Trade More ❯