1 to 25 of 26 Remote/Hybrid Service Delivery Jobs in the East of England

Service Asset and Configuration Management (SACM) Clearance Level - High (Active or eligibility to gain DV STRAP) Location: Huntingdon UK UNLEASH YOUR POTENTIAL The Service Asset and Configuration Management (SACM) is part of the Service Management team (ITAM Team) and provides consistent & efficient management of Assets and Service Configurations within the service for Leidos customers. The primary objective of the SACM Lead is to use the Leidos SACM product set (People, Process, Technology etc.) to define and manage the configuration elements of services that are user-centric. Responsible for the delivery of cost effective SACM ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As a Lead Service Delivery Manager within our Workplace Services team in the Service Operations Division, you'll play a key role in ensuring the effective leadership, delivery and continual improvement of integrated services across a range of business and technical service lines. You will work closely with senior stakeholders, suppliers and internal teams to ensure services meet business needs, deliver ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As a Lead Service Delivery Manager within our Service Delivery Management team … Service Operations Division, you'll play a key role in ensuring the effective delivery and continual improvement of integrated services across a range of business and technical service lines. You will work closely with senior stakeholders, suppliers and internal teams to ensure services meet business needs, deliver ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs) to join … team in Digital Operational Services. This role provides a superb opportunity to be a Senior Service Delivery Manager leading the delivery of essential roadside technology services that are critical to the delivery of a safe and reliable motorway and trunk road network. If you are passionate ...

Description: Leonardo UK Ltd is seeking experienced IT Service Managers to work within its Digital Solutions Tech Ops Function to support all aspects of Service Operations Management, focussing on service stability (Incident and Problem Management) and Service Performance (demand, capacity, risk and CSI) in support … across Leonardo’s business operations in the UK. This is a hybrid role and will require occasional national travel. Purpose: Collaborating with the Leonardo Service Performance Lead and internal and external Service Providers to deliver service performance for Digital Solution services across the UK covering the following ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Based in Luton ...

position offering hybrid working with an expectation of attending the office 2 days per week. Role Purpose: To provide specialist technical support for the delivery of ICT and digital projects and Business as usual working with colleagues, suppliers and stakeholders to support successful outcomes. Ensure compliance with council policies … standards, governance arrangements and relevant legislation in the delivery of ICT projects. To enable the effective delivery of ICT systems, infrastructure and application changes that support service delivery and organisational priorities. Support the planning, coordination and delivery of ICT projects and workstreams, ensuring activities ...

position offering hybrid working with an expectation of attending the office 2 days per week. Role Purpose: To provide specialist technical support for the delivery of ICT and digital projects and Business as usual working with colleagues, suppliers and stakeholders to support successful outcomes. Ensure compliance with council policies … standards, governance arrangements and relevant legislation in the delivery of ICT projects. To enable the effective delivery of ICT systems, infrastructure and application changes that support service delivery and organisational priorities. Support the planning, coordination and delivery of ICT projects and workstreams, ensuring activities ...

Services team, based in Hockley, with hybrid working considered. This is an exciting opportunity for someone with strong platform analysis, administration and service management experience to take ownership of a critical business system and help shape how technology services are delivered across the organisation. In this role … product owner for Halo PSA, ensuring the platform effectively supports service delivery, customer requirements, reporting, data quality, and user experience. You'll be responsible for the administration, configuration, governance, and continual improvement of the platform, working closely with stakeholders across the business to drive efficiency and service ...

supporting materials Supporting new customer and partner onboarding Tracking orders, sales activity and outstanding actions through to completion Liaising with Sales, Operations, Finance and Service Delivery teams Helping ensure a smooth handover from sale through to service delivery and billing Maintaining sales trackers, reports and pipeline ...

queries. The responsibilities of the role include working across a variety of applications and projects including set-up, maintenance and decommissioning, and ensuring the delivery of a high-quality service to our end users. The role holder should be a motivated team player with strong problem-solving skills … occasion the Corporate Business Systems Analyst may be asked to work outside normal business hours, assisting the ETEL Technology teams to deliver a consistent service for our customers. The role will operate on a hybrid basis, to include time spent onsite at our central offices in Letchworth as well ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas. This will include support, customer service and project work. Reporting to the service lead, your duties will include: Install, support and service business customers Handle telephone calls … line support to clients- via telephone, email and remote working Provide on-site support to clients Identify areas for improvement within support to improve service delivery to clients Strive to improve communication both internally and with clients Additional duties as deemed appropriate to the role and business need ...

will play a key role in the day-to-day operation and continuous improvement of EMBL-EBIs cybersecurity capabilities. Working alongside infrastructure, platform and service teams, you will be responsible for vulnerability management, incident response, security monitoring, operational security processes and the implementation of technical security controls. This … EMBL-EBI vulnerability management programme, including identification, prioritisation, remediation tracking and reporting activities over all technology assets. Work with IT Operations, Infrastructure and Service Delivery teams to reduce our external attack surface and technology risk across the enterprise. Support the day-to-day operation of EMBL-EBIs cybersecurity ...

flexibility of remote working while maintaining regular in-person collaboration with colleagues. Join a Council Shaping the Future of Public Services Essex Digital Service is working to improve how Essex County Council delivers services, making it easier and safer for residents and colleagues to get things done. Our work … SaaS platforms, data, integration, identity and established systems. Some areas are more mature than others, so the role offers the opportunity both to support delivery now and to help strengthen how we modernise services over time. As a Solution Architect, you will turn complex service needs into clear ...

continually improve a comprehensive, risk-based security capability that protects the confidentiality, integrity and availability of information, systems and services. Covering both project and service delivery and live-service security monitoring, you'll own cyber and information security risk across the organisation – promoting governance and assurance … enabling approach. Enabling FCDO Services to innovate safely and securely, you'll create and own the delivery of Information Security initiatives to ensure the organisation and its products are capable of protection against the latest vulnerabilities and cyber threats. Extend your expertise, working to defend the UK's global ...

passionate about technology and helping people solve problems? We're looking for an IT First Line Support Analyst to join a busy Service Delivery team, providing technical support to colleagues across the business. This is an excellent opportunity for someone with previous IT support experience or a recent … incidents, as well as escalating more complex issues to specialist teams when required. Key Responsibilities Provide first-line technical support via phone, email and service desk systems Troubleshoot hardware, software and connectivity issues Log and manage incidents and service requests accurately Escalate complex issues to appropriate support teams ...

refreshes and infrastructure projects - Hold confident technical conversations with clients and translate business needs into the right solutions - Work closely with technical, project and service delivery teams to scope, quote and deliver projects on time - Drive renewals and contract extensions, protecting and growing recurring revenue - Upsell and cross ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

join our Public Realm team on a hybrid basis. You will lead asset data systems, GIS and related information to support decision making and service delivery for the two districts. The role requires strong analytical skills, data governance and the ability to collaborate across departments. A full ...

matters: You wont just be maintaining systems, youll be shaping how our O&M function operates. Your work will directly influence efficiency, data quality, service delivery, and the day-to-day experience of our operational teams. This is a role for someone who wants ownership, autonomy ...

networking at CCNP/FCP/PCNSE level, and the ability to implement process improvements. You will play a crucial role in shaping service delivery and driving team development while contributing to overall operational success. #J-18808-Ljbffr ...

recommendations for senior stakeholders. The Digital Excellence Governance Manager is part of the Digital Excellence Office team. The Digital Excellence Office is responsible to delivery transparency and prepare decisions for the Digital Excellence boards and the senior management. It drives the operational excellence of the Digital organisation with performance … management measures. What we’re looking for from you: Experience in Digital Services, Delivery and Governance for over 10 years Strong management experience in Digital Organisations and Governance/Strategy Expertise in Programme and Service Management and in Process Management Framework Your Experience covers multiple regions Europe (including ...