Service Delivery Jobs in the East of England

Service Delivery
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 72 97 91
Rank change year-on-year +25 -6 -29
Permanent jobs citing Service Delivery 144 149 155
As % of all permanent jobs advertised in the East of England 4.31% 2.31% 3.15%
As % of the Processes & Methodologies category 4.57% 2.94% 3.33%
Number of salaries quoted 61 103 113
10th Percentile £27,000 £25,750 £23,500
25th Percentile £29,625 £27,875 £25,500
Median annual salary (50th Percentile) £37,500 £38,000 £40,000
Median % change year-on-year -1.32% -5.00% -15.79%
75th Percentile £53,250 £50,630 £58,750
90th Percentile £55,250 £63,284 £63,751
England median annual salary £55,000 £50,000 £52,500
% change year-on-year +10.00% -4.76% +4.38%

All Process and Methodology Skills
East of England

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 3,148 5,065 4,657
As % of all permanent jobs advertised in the East of England 94.14% 78.66% 94.58%
Number of salaries quoted 1,431 3,789 2,070
10th Percentile £27,750 £26,000 £26,750
25th Percentile £35,250 £32,500 £38,000
Median annual salary (50th Percentile) £50,000 £50,000 £55,000
Median % change year-on-year - -9.09% +10.00%
75th Percentile £66,150 £65,000 £67,500
90th Percentile £75,000 £77,500 £80,000
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Delivery
Job Vacancy Trend in the East of England

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Service Delivery in the East of England

Service Delivery
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Service Delivery in the East of England.

Salary trend for Service Delivery in the East of England

Service Delivery
Salary Histogram in the East of England

Salary distribution for jobs citing Service Delivery in the East of England over the 6 months to 31 May 2025.

Salary histogram for Service Delivery in the East of England

Service Delivery
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East of England region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Essex +53 64 £32,500 -23.53% 12
Hertfordshire +8 29 £43,000 +13.16% 30
Cambridgeshire +27 24 £30,750 -3.91% 27
Suffolk -8 19 £51,500 +3.00% 7
Bedfordshire -21 6 £53,000 +45.21% 2
Norfolk +13 2 - - 3
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (2.78%) Microsoft Exchange
1 4 (2.78%) SharePoint
2 2 (1.39%) IIS
Applications
1 13 (9.03%) Microsoft Office
2 8 (5.56%) Microsoft Excel
3 2 (1.39%) AutoCAD
Business Applications
1 2 (1.39%) Infor M3
2 1 (0.69%) Oracle ERP
2 1 (0.69%) Remedy ITSM
Cloud Services
1 31 (21.53%) Microsoft 365
2 13 (9.03%) Azure
3 4 (2.78%) Entra ID
4 3 (2.08%) OneDrive
5 2 (1.39%) IaaS
5 2 (1.39%) PaaS
5 2 (1.39%) Power Platform
5 2 (1.39%) Serverless
6 1 (0.69%) Canva
6 1 (0.69%) Rubrik
Communications & Networking
1 8 (5.56%) Firewall
2 7 (4.86%) Broadband
3 6 (4.17%) Unified Communications
3 6 (4.17%) Wi-Fi
4 4 (2.78%) VoIP
5 2 (1.39%) Intranet
5 2 (1.39%) Remote Desktop
6 1 (0.69%) Bluetooth
6 1 (0.69%) Internet
6 1 (0.69%) Network Security
6 1 (0.69%) TCP/IP
6 1 (0.69%) VPN
Database & Business Intelligence
1 4 (2.78%) SQL Server
2 2 (1.39%) GIS
2 2 (1.39%) Power BI
2 2 (1.39%) SQL Server Reporting Services
3 1 (0.69%) Amazon RDS
Development Applications
1 1 (0.69%) JIRA
General
1 60 (41.67%) Social Skills
2 39 (27.08%) Manufacturing
3 25 (17.36%) Finance
4 15 (10.42%) Billing
4 15 (10.42%) Electronics
4 15 (10.42%) Legal
5 7 (4.86%) Games
6 4 (2.78%) Influencing Skills
6 4 (2.78%) Public Sector
7 3 (2.08%) Local Government
7 3 (2.08%) Marketing
8 2 (1.39%) Analytical Skills
8 2 (1.39%) Automotive
8 2 (1.39%) Environmental Health
8 2 (1.39%) Inclusion and Diversity
8 2 (1.39%) Police
9 1 (0.69%) Aerospace
9 1 (0.69%) Aviation
9 1 (0.69%) Law
9 1 (0.69%) Organisational Skills
Job Titles
1 19 (13.19%) Operations Manager
2 18 (12.50%) IT Support
3 16 (11.11%) Lead
4 15 (10.42%) Operations Project Manager
4 15 (10.42%) Project Manager
4 15 (10.42%) Sales Manager
4 15 (10.42%) Sales Operations Manager
5 14 (9.72%) 2nd Line Support
5 14 (9.72%) IT Manager
6 12 (8.33%) Analyst
6 12 (8.33%) Senior
7 11 (7.64%) 1st Line Support
8 10 (6.94%) Technical Support
9 9 (6.25%) Support Analyst
10 8 (5.56%) Support Team Leader
10 8 (5.56%) Support Technician
10 8 (5.56%) Team Leader
11 7 (4.86%) Engineering Manager
11 7 (4.86%) IT Support Manager
11 7 (4.86%) Support Manager
Libraries, Frameworks & Software Standards
1 2 (1.39%) .NET
1 2 (1.39%) .NET Framework
1 2 (1.39%) ASP.NET Web API
1 2 (1.39%) Entity Framework
1 2 (1.39%) Lambda Expressions
1 2 (1.39%) LINQ
1 2 (1.39%) REST
1 2 (1.39%) Web Services
Miscellaneous
1 19 (13.19%) Management Information System
2 8 (5.56%) Driving Licence
2 8 (5.56%) Product Ownership
3 7 (4.86%) Video\Live Streaming
4 5 (3.47%) Onboarding
5 4 (2.78%) NHS
5 4 (2.78%) Self-Motivation
6 2 (1.39%) Enterprise Software
6 2 (1.39%) iSeries
6 2 (1.39%) Marketing Technology
7 1 (0.69%) Data Centre
7 1 (0.69%) Digital Media
7 1 (0.69%) Virtual Team
Operating Systems
1 21 (14.58%) Windows
2 8 (5.56%) Windows Server
3 2 (1.39%) Android
3 2 (1.39%) Windows 10
4 1 (0.69%) Mac OS
Processes & Methodologies
1 55 (38.19%) Customer Service
2 27 (18.75%) ITIL
3 26 (18.06%) Change Management
3 26 (18.06%) Continuous Improvement
4 25 (17.36%) Problem-Solving
5 23 (15.97%) Project Management
6 21 (14.58%) Customer Experience
7 19 (13.19%) Commercial Awareness
8 18 (12.50%) Coaching
8 18 (12.50%) CRM
9 16 (11.11%) Market Research
10 15 (10.42%) B2B
10 15 (10.42%) Customer Retention
10 15 (10.42%) Data Protection
10 15 (10.42%) Mentoring
10 15 (10.42%) Order Management
10 15 (10.42%) Project Planning
11 13 (9.03%) ITSM
12 12 (8.33%) IT Strategy
12 12 (8.33%) Problem Management
Programming Languages
1 2 (1.39%) C#
1 2 (1.39%) SQL
2 1 (0.69%) PowerShell
Qualifications
1 31 (21.53%) NVQ Level 3
2 17 (11.81%) Degree
3 10 (6.94%) NVQ Level 4
4 8 (5.56%) DBS Check
5 7 (4.86%) Computer Science Degree
5 7 (4.86%) SC Cleared
5 7 (4.86%) Security Cleared
6 4 (2.78%) HNC
7 2 (1.39%) Microsoft Certification
8 1 (0.69%) A+ Certification
8 1 (0.69%) Azure Certification
8 1 (0.69%) CCNA
8 1 (0.69%) Cisco Certification
8 1 (0.69%) ITIL Certification
8 1 (0.69%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 14 (9.72%) SLA
2 4 (2.78%) GDPR
3 2 (1.39%) QA
System Software
1 13 (9.03%) Active Directory
2 5 (3.47%) VMware Infrastructure
3 4 (2.78%) Hyper-V
4 1 (0.69%) Virtual Desktop
4 1 (0.69%) Virtual Machines
Systems Management
1 4 (2.78%) SCCM
2 3 (2.08%) Jamf Pro
3 2 (1.39%) Microsoft Intune
4 1 (0.69%) Autotask
4 1 (0.69%) NetBackup
Vendors
1 31 (21.53%) Microsoft
2 18 (12.50%) Oracle
3 9 (6.25%) ServiceNow
4 6 (4.17%) VMware
5 4 (2.78%) Cisco
5 4 (2.78%) Genesys
6 3 (2.08%) Sun
7 2 (1.39%) Apple
7 2 (1.39%) Northgate
8 1 (0.69%) Commvault
8 1 (0.69%) Dell
8 1 (0.69%) Draytek
8 1 (0.69%) N-able
8 1 (0.69%) Remedy
8 1 (0.69%) Zerto