Support Engineer Jobs in the East of England

1 to 25 of 58 Support Engineer Jobs in the East of England

Technical Support Engineer

Cambridge, Cambridgeshire, England, United Kingdom
REDTECH RECRUIT
Technical Support Engineer A brilliant opportunity for a technically-minded individual to join a pioneering deep-tech company as a Technical Support Engineer, working with innovative imaging technology. This role offers the chance to get hands-on with complex systems, providing high-level technical support to a wide variety of customers both in the UK … regular travel to Oxford and occasional national/international travel Salary: £40,000 – £50,000 per annum 10% bonus equity options healthcare, pension, and other benefits Requirements for Technical Support Engineer: A degree in Electrical Engineering, Physics, Computer Science or a related technical field At least 2 years of experience in a technical support or engineering role … systems (infrared experience a plus) Strong communication skills with a proven ability to convey complex technical concepts to a range of audiences Comfortable producing technical documentation, user guides, and support materials Familiarity with networking concepts and IT infrastructure Proficiency in relevant programming or scripting tools Full, clean UK driving licence Familiarity with CRM tools is a bonus Happy to More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

Junior IT Support Engineer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
IT Support Engineer - Junior - Circa £30k + Benefits Package. Onsite. Central Cambridge. Permanent. T6/MN/1248285. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Start Date: End of August 2025. * Have Education Sector experience. *Must be Eligible to work in the UK. Leading Education Provider … is seeking to secure Junior IT Support Engineer to part of a centralised IT Support Team. The role will provide support to 3 Schools based in central Cambridge. *The role holder will start at the End of August 2025. Technical Skills Required: IT Support Engineer - 1 - 3+ years' experience. On-site & Remote IT support experience. Education Sector - ideally have provided IT Support in a School environment. MS365 & Google Suite/or/Google Classroom - experience preferred. Office 365 & Google - User Account Management. Windows 10/11 support. Network Fundamentals & Troubleshooting - such as - Access Points, Wi-Fi, Switches, Firewalls, DNS, DHCP, etc. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Junior IT Support Engineer

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Mackenzie Jones IT
IT Support Engineer - Junior - Circa £30k + Benefits Package. Onsite. Central Cambridge. Permanent. T6/MN/(phone number removed). Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Start Date: End of August 2025. * Have Education Sector experience. *Must be Eligible to work in the UK. … Leading Education Provider is seeking to secure Junior IT Support Engineer to part of a centralised IT Support Team. The role will provide support to 3 Schools based in central Cambridge. *The role holder will start at the End of August 2025. Technical Skills Required: IT Support Engineer - 1 - 3+ years’ experience. On-site … Remote IT support experience. Education Sector - ideally have provided IT Support in a School environment. MS365 & Google Suite/or/Google Classroom - experience preferred. Office 365 & Google - User Account Management. Windows 10/11 support. Network Fundamentals & Troubleshooting - such as - Access Points, Wi-Fi, Switches, Firewalls, DNS, DHCP, etc. Support of End User Devices - Windows, Laptop More ❯
Employment Type: Permanent
Salary: £30000/annum £30k + Benefits Package
Posted:

Application Support Engineer

Bedford, Bedfordshire, South East, United Kingdom
Hybrid / WFH Options
S-SA Digital Recruitment Ltd
Application Support Engineer (Low-Code) x3 Location Bedford - Hybrid 1 day a month Office NO VISA Application - Must be at least Indefinite leave to Remain, due to security clearance checks Salary £30-38k Plus bens Skills - Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs … SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent SAAS based platform. My Client offers remote UK Working for the right candidate but must … be able to attend the office (Bedfordshire) 2 time s a year for appraisals and Company wide meetings. As a Software support Engineer you'll bridge the gap between Development and the Client, Working in a virtual service desk environment, the purpose of the Customer Support Engineer (CSE) is to deliver responsive, technically competent support More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Technical Support Engineer - Heating

Purfleet, Essex, South East, United Kingdom
Hybrid / WFH Options
WR HVACR
Technical Support Engineer - Heating Technical Support Engineer required for a global heating organisation that continue to grow. As such, they are looking for an engineer to come off the tools into a support role, visiting customer sites around the South East. This is a great opportunity for a gas engineer, heating engineer, heat pump engineer, mechanical engineer or building services engineer with experience of installing, maintaining or commissioning heating systems to come off the tools but still use all of their experience in a role that is crucial to the company and their customers Package: Salary to £45,000 Hybrid vehicle 36 days holiday 10% pension Remote working … Requirements: Trade background required: heating engineer, gas engineer, plumber, heat pump engineer, mechanical engineer Based commutable to London Comfortable in a customer facing role Good computer skills Interested? Apply now for a confidential conversation WR HVAC | M&E are #1 recruitment partner for HVAC jobs. Our customers include a range of large and small M&E More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

2nd Line IT Support Engineer

Watford, Hertfordshire, England, United Kingdom
VIQU Limited
2nd Line IT Support Engineer London Up to £35,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line … IT Support Engineer to provide first and second-line technical support and maintenance on-site for their clients across London. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating … showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). 2nd Line IT Support Engineer London Up to More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Technical Support Engineer

Chelmsford, England, United Kingdom
iXceed Solutions
Job Description: Position: Deskside Engineer Location: Chelmsford, UK//Onsite Job Type: Fixed Term Contract 1 Year Responsibilities Windows 11 Support Hardware Support to include Laptop, Desktop, Printers, IP Telephony, Scan stations, Mobile Devices Active Directory Support Microsoft Office 365 Support Financial Application Support Remote Support Nationwide Support Qualifications At least … years of work experience is required. Required Skills Windows 11 Support Hardware Support to include Laptop, Desktop, Printers, IP Telephony, Scan stations, Mobile Devices Active Directory Support Microsoft Office 365 Support Financial Application Support Remote Support Nationwide Support Skills Mandatory Skills : Windows Server, EUC Desktop Engineering, Azure Virtual Desktop, VIP Support More ❯
Posted:

IT Support Engineer (Progression to Management)

Peterborough, Cambridgeshire, United Kingdom
Ernest Gordon Recruitment Limited
IT Support Engineer (Progression to Management) Peterborough £28,000 - £32,000 + Training Opportunities + Career Progression Are you an IT Support Engineer looking progress your career to management and join a forward thinking, expanding company that will invest in your professional development through continuous training and put you through any courses? Do you want the … the cutting edge of industry technology, whilst also ensuring the working environment is the best place for colleagues to succeed? On offer is an exciting opportunity for a IT Support Engineer to join one of the leading providers in CCTV and security solutions, that are experience a rapid period of growth and expansion. In this role, you will … be Joining a close knit, but expanding IT support team working very closely with the IT Systems Manager. You will be responsible for contributing to the IT strategy of the business, as well as other It aspects such as security, service delivery, and architecture. This role would suit an IT Support Engineer that wants to work a More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum Training + Progression
Posted:

IT Support Engineer (Progression to Management)

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Ernest Gordon Recruitment
IT Support Engineer (Progression to Management) Peterborough £28,000 - £32,000 + Training Opportunities + Career Progression Are you an IT Support Engineer looking progress your career to management and join a forward thinking, expanding company that will invest in your professional development through continuous training and put you through any courses? Do you want the … the cutting edge of industry technology, whilst also ensuring the working environment is the best place for colleagues to succeed? On offer is an exciting opportunity for a IT Support Engineer to join one of the leading providers in CCTV and security solutions, that are experience a rapid period of growth and expansion. In this role, you will … be Joining a close knit, but expanding IT support team working very closely with the IT Systems Manager. You will be responsible for contributing to the IT strategy of the business, as well as other It aspects such as security, service delivery, and architecture. This role would suit an IT Support Engineer that wants to work a More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

1st Line Support Engineer

Letchworth Garden City, Hertfordshire, United Kingdom
Bennett and Game Recruitment LTD
1st Line Support Engineer required for a leading provider of the latest cloud workforce management solutions with over 400 customers in all parts of the UK. This position will be based at their head office in Letchworth Garden City and the successful candidate will be based at their office full time. Full training will be given to the … right candidate, but a keen interest in IT is essential, along with a methodical and organised approach to work. 1st Line Support Engineer Job Overview Understanding the functionality of Time & Attendance (T&A) software Triaging support issues as they are reported Updating support tickets raised by customers Trouble-shooting issues reported by our customers 1st Line … Support Engineer Job Requirements Someone who is presentable, confident when speaking to customers and willing to learn Full training will be given to the right candidate, but a keen interest in IT is essential, along with a methodical and organised approach to work 1st Line Support Engineer Salary & Benefits Salary- £25,000- £30,000 Bennett and More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

3rd Line Support Engineer

Lowestoft, Suffolk, United Kingdom
Hybrid / WFH Options
Perfect Placement
Job Title: 3rd Line Support Engineer (MSP) - Location: Hybrid/Lowestoft - Full-Time, Permanent Position - Salary: £35,000 - £45,000 Depending on Experience Our IT support team are a dynamic and growing Managed Service Provider (MSP) supporting a wide range of clients across multiple industries, including private & public sector. Their focus is delivering reliable, secure, and scalable … IT solutions, with a strong emphasis on proactive support and long-term client relationships. Our IT support team are looking for an experienced 3rd Line Support Engineer who thrives on solving challenging problems and enjoys working directly with end users as well as managing back-end systems. If you're confident across Windows environments, cloud platforms … and networking, this role offers variety, responsibility, and room to grow. The Role: As a 3rd Line Support Engineer, you’ll be a key escalation point for their support team and a trusted technical advisor for their clients. You’ll provide hands-on support and troubleshooting while also engaging directly with end users, both remotely and More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum
Posted:

2nd Line IT Support Engineer

WD6, Borehamwood, Hertfordshire, United Kingdom
Chalkline
2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £30K – £40K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after 2 years … extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across a range of cutting-edge Microsoft technologies and provide high-quality … support that makes a real difference to their businesses. You’ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: Providing excellent 2nd line technical support to our clients More ❯
Employment Type: Permanent
Posted:

Technical Support Engineer

Saffron Walden, Essex, United Kingdom
In Technology Group
Job Title: Technical Support Engineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical Support Engineer to … join their growing team and play a key role in supporting end-users and SME infrastructures across multiple industries. Role Overview: As a Technical Support Engineer , you'll provide a mix of remote and onsite support to clients, handling everything from desktop issues to network troubleshooting and Office 365 management. This is a fantastic opportunity for someone … who thrives in a fast-paced, customer-centric role and wants exposure to a wide range of technologies. Key Responsibilities: Provide 1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office More ❯
Employment Type: Permanent
Salary: £25000 - £28000/annum
Posted:

Technical Support Engineer

Saffron Walden, Essex, South East, United Kingdom
In Technology Group Limited
Job Title: Technical Support Engineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical Support Engineer to … join their growing team and play a key role in supporting end-users and SME infrastructures across multiple industries. Role Overview: As a Technical Support Engineer , you'll provide a mix of remote and onsite support to clients, handling everything from desktop issues to network troubleshooting and Office 365 management. This is a fantastic opportunity for someone … who thrives in a fast-paced, customer-centric role and wants exposure to a wide range of technologies. Key Responsibilities: Provide 1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Senior IT Support Engineer

Great Shelford, Cambridge, Cambridgeshire, England, United Kingdom
MFK Recruitment
Senior IT Support Engineer - Cambridge We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company! Extremely ambitious company, and they’re very interested … to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with clients, 2 days … line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

Senior IT Support Engineer

CB22, Great Shelford, Cambridgeshire, United Kingdom
MFK Recruitment
Senior IT Support Engineer – Cambridge We have an exciting opportunity for a Senior IT Support Engineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company! Extremely ambitious company, and they’re very interested … to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT Support Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with clients, 2 days … line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum
Posted:

Test Equipment Design Support Engineer

Henlow, Bedfordshire, United Kingdom
Cirrus Selection
Test Equipment Design Support Engineer Location: Henlow Are you a Test Equipment Design Support Engineer looking for a position where you will play a leading role in a range of engineering activities, providing test equipment design support to the manufacturing organization and broadening your expertise in an international environment? If so, then this could be … strong pension, paid overtime opportunities, flexi-leave, and more. The business is renowned for delivering excellence and is committed to employee development and career progression. The Test Equipment Design Support Engineer role In this role, you will work autonomously as part of the wider Test Equipment Centre of Excellence in Stevenage, Bristol, and Bolton. You will lead your More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
IT Support Engineer£35,000-45,000Based on site in CambridgeI'm pleased to be supporting a fast-growing and innovative organisation in the search for an experienced IT Support Engineer to join their team in Cambridge. Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Troubleshoot hardware, software, and … network problems (both face-to-face and remotely) Resolve escalated support tickets with a customer-focused approach Support onboarding processes, including account and device setup Manage and support Office 365 applications (Teams, SharePoint, Exchange) Maintain and update IT documentation and user guides Assist in infrastructure improvement and IT projects Troubleshoot issues with desktop, network and application performance … Administer and manage Azure AD, Intune, Group Policy, 2FA, SharePoint and Teams Support Wi-Fi, VPNs, network connectivity, backups, security and storage systems Maintain virtualised server environments and OS deployments Deliver technology improvement initiatives via agreed change control processes Support scientific end user computing and wider IT engineering needs across the business About You Minimum 3 years' experience More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

Support Engineer

Great Yarmouth, Norfolk, East Anglia, United Kingdom
Position 1 Recruitment Limited
Support Engineer Marine Technology Location: Great Yarmouth, Norfolk Employment Type: Full-Time, Permanent Position 1 Recruitment is pleased to be partnering with a well-respected manufacturer of high performance marine electronic and acoustic systems. Due to continued growth, they are seeking a Support Engineer to join their experienced team in Great Yarmouth. This hands-on role … a dynamic, project-driven environment. Youll play a key role in supporting subsea positioning and seismic survey systems, both in the workshop and occasionally offshore. Key Responsibilities: Deliver technical support to internal departments and global customers Carry out equipment servicing, diagnostics, and repairs Support system installations, client training, and field trials Contribute to ongoing product knowledge and application More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

IT Support Engineer

Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
IT Support Engineer – Projects & Infrastructure £40,000 – £45,000 On-site | Cambridge I’m pleased to be supporting a fast-growing and innovative organisation in the search for an experienced IT Support Engineer to join their team in Cambridge. This is a broad and hands-on role combining 2nd and 3rd line support with infrastructure … also leading on the design and implementation of new systems and improvements, helping to evolve the IT estate as the business scales. Key Responsibilities Provide 2nd and 3rd line support across Microsoft 365, Windows, and desktop environments Lead the delivery of infrastructure and systems projects (e.g. M365, Teams, device management) Design, implement, and manage core Microsoft services – Exchange, SharePoint … Intune, Azure AD Troubleshoot and resolve complex support issues across hardware, software, and network Administer Group Policy, conditional access, MFA, device compliance and endpoint security Maintain and optimise virtual server environments (Hyper-V) and backups Support onboarding and offboarding processes, including device builds and user setup Work with the ITSM tool (ServiceNow or equivalent) to manage escalations and More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
Posted:

Desktop Support Engineer

Suffolk, East Anglia, United Kingdom
LA International Computer Consultants Ltd
SC CLEARED*** Desktop Support Engineer 6 Month contract initially Based: Onsite in Leiston, Suffolk Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great … opportunity for a Desktop Support Engineer on a great program of work. Key Responsibilities: * Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones. * Managing incident queues * Handling calls with Customers, VIP user management * Vendor management * Responding in a timely fashion to reactive or proactive incidents * Recording and documenting incident tickets * Monitoring … part of device handover/collection * Help creating any technical project documentation, reporting and manuals * Building & deploying workstations (Laptops/Desktops) with the standard approved image * Providing Tech-Bar support for users queries/technical resolution. * Hardware Asset and CDM Management * IT Desk Moves, patching, training/meeting room setup, loan laptop management & setup. * Managing the IT kit retirement More ❯
Employment Type: Contract
Posted:

IT Support Engineer

Colchester, Essex, England, United Kingdom
Pure Resourcing Solutions
2nd Line IT Support Engineer – Azure Cloud | Colchester Colchester (On-site) | Up to £40,000 | Permanent Role – Immediate Start We’re working with a well-established international business based just outside Colchester , seeking an experienced 2nd Line IT Support Engineer with strong Azure cloud expertise . This is a permanent position with an immediate start available.You … collaborative IT team. This is a great opportunity to join a fast-paced, tech-forward organisation with exposure to cloud infrastructure and enterprise systems. Key Responsibilities: Deliver 2nd line support across desktop, infrastructure, and cloud environments Support and manage Azure services (Azure AD, virtual machines, storage, backup) Administer Microsoft 365 , including Intune and Autopilot Troubleshoot and resolve issues … with hardware, software, and network systems Assist with ERP system support (Dynamics AX preferred) Work closely with colleagues across global sites to ensure smooth IT operations Support internal IT projects, upgrades, and automation initiatives Maintain documentation and ensure timely resolution of tickets What We’re Looking For: Proven experience in a 2nd Line Support or similar technical More ❯
Employment Type: Temporary
Salary: £1 - £30,000 per annum
Posted:

IT Support Engineer

Maldon, Essex, England, United Kingdom
Allegiance Technology
Job Title: IT Support Engineer Location: Maldon, Essex Salary: Up to £36,000 DOEAre you looking to build your IT career with a company that genuinely values its people? Our client, a well-established and friendly IT Solutions company based in Maldon, Essex, is looking for an IT Support Engineer to join their expanding team. It … on staff development - including structured training plans and plenty of opportunities to gain industry-recognised certifications.The Role:You'll be part of the Service Desk team providing remote technical support to a wide range of clients, as well as visiting client sites to deliver face-to-face support when needed. It's a varied, customer-facing role ideal … for someone who enjoys solving problems and building relationships. Key Responsibilities: * Provide 1st and 2nd line support via phone, email, and remote tools* Visit client sites to deliver hands-on IT support and troubleshooting* Diagnose and resolve hardware, software, and network issues* Log, manage, and resolve tickets in a timely manner* Assist with project work, installations, and system More ❯
Employment Type: Full-Time
Salary: £30,000 - £36,000 per annum
Posted:

Technical Support Engineer

Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
GPL Technologies
Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly growing technology services firm thatcater tosome of Hollywood's … firms.Our vision is to expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more complex issues … This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

First Line Support Engineer

Norwich, Norfolk, England, United Kingdom
RecruitmentService.uk
First Line Support Engineer Beacon IT is hiring a First Line Support Engineer to join their team.You will be responsible for solving a broad spectrum of customer IT support tickets by telephone or email, in the office or on-site as required. This role involves managing assigned tickets or assisting other team members when necessary. … on site • Escalating tickets as required to second line engineers • Configuring new equipment as per project specifications • Creating documentation for the knowledgebase • Willingness to participate in an on-call support rota and occasional pre-planned out-of hours project work Technical Requirements: • Experience troubleshooting Windows desktop operating systems • Experience troubleshooting Microsoft 365 apps including OneDrive/Teams • Ability to More ❯
Employment Type: Full-Time
Salary: £24,000 - £27,000 per annum
Posted:
Support Engineer
the East of England
10th Percentile
£26,750
25th Percentile
£31,250
Median
£37,500
75th Percentile
£45,500
90th Percentile
£48,750