26 to 50 of 61 Support Engineer Jobs in the East of England

2nd Line Onsite Support Engineer Position Overview As an ITMS On-site Engineer, you will be responsible for maintaining the interface between ITMS Customers and ITMS Operations, ensuring functions meet and exceed service support standards. You will provide a single point of contact for all service … as working on the management of the LAN and WAN networks and escalations while based at customer site. Essential Job Functions: To provide technical support to ITMS Customers On-site, either via in-person request, phone, email or ticketing system. To provide, diagnostics and resolution, incident logging, hardware and … software configurations and related services. To maintain a high degree of customer service for all support incidents and adhere to all service management principles. To take ownership of incidents and be proactive to resolution. To log all calls on the ticketing system and maintain full documentation. Support users more »

BPSS/SC Cleared Desktop Support Engineer- 6 months- £240 P/D Inside IR35- Leiston, Suffolk We are seeking a Desktop Support Engineer to play a vital role in ensuring smooth operation of organisation computer systems by providing technical assistance and support to end … infrastructure meets project operations and demands. The ideal candidate will have a strong background in troubleshooting issues on Windows 10 operating systems plus L1 support knowledge in Applications and SharePoint. Below are some of the core requirements - Experience with Management of Win-10 devices (MMD - Microsoft Managed Devices) - Experience … with troubleshoot issues on Windows 10 Operating systems. - Desktop support experience on Microsoft Managed desktop - BPSS or SC Clearance is mandatory - Full UK driving license This is a fully onsite position in Leiston, Suffolk with travel around a 10 mile radius with a site vehicle provided. For this position more »

2nd Line Onsite Support Engineer Position Overview As an ITMS On-site Engineer, you will be responsible for maintaining the interface between ITMS Customers and ITMS Operations, ensuring functions meet and exceed service support standards. You will provide a single point of contact for all service … as working on the management of the LAN and WAN networks and escalations while based at customer site. Essential Job Functions: To provide technical support to ITMS Customers On-site, either via in-person request, phone, email or ticketing system. To provide, diagnostics and resolution, incident logging, hardware and … software configurations and related services. To maintain a high degree of customer service for all support incidents and adhere to all service management principles. To take ownership of incidents and be proactive to resolution. To log all calls on the ticketing system and maintain full documentation. Support users more »

IT Support Engineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a … critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to the Service Desk Manager. Providing support and guidance to colleagues on IT-related matters. Experience: 12 months experience of Helpdesk support Practical experience with Office 365 Admin Centre, Exchange more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just out... more »

Technical Support Engineer - Electro Mechanical £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service and/or technical support experience? Are … you looking for an exciting new role where you will play a vital role within the support and servi... more »

Second Line IT Engineer Location: Cambridge - Hybrid Salary: £29,000 per annum Second line IT engineer - Role Overview: They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers … support. Their end-to-end independent technology consultancy helps organizations understand and derive real value from their technology systems and investments. Second line IT engineer - Principal Duties : • Provide technical support and maintenance for user-based IT hardware and software. • Conduct full diagnostics with end users to enable ticket … workload efficiently. • Research and learn new technologies/solutions under pressure. • Share knowledge and contribute as a strong team player. S econd line IT engineer - Requirements: • GCSE or equivalent preferred. • 1 year of experience in IT support and customer service preferred. • Exposure to technologies including: ○ Windows Server more »

We are for looking someone with broad knowledge but not specialist in App support and infrastructure Applications, End User Support Provide extensive end user support for Mechanical Design application Ideally have spent significant time administering/configuring Windchill and completed Windchill Windows 10 OS/Windows Server more »

Renewable Energy Product Support Engineer/Electrical or Solar Installation Technical Advisor who has a practical, technical background and a head for numbers and theory, with solid communication skills is required for a well-established renewables distribution company based in Milton, Cambridge, Cambridgeshire. Practical experience of PV or more »

Lead Engineer Production and Product Support Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Location: Hingham, Norfolk (NR9) Office based role Salary: Competitive Job Type: Full Time, Permanent 38 hours per week … Mon Thurs 8 hours, Fri 6 hours) As our Lead Engineer of Production and Product Support, you will provide technical assistance and direction to the Mirus Production and Supply Chain teams, as well as our external customers. The role w... JBLK1_UKTJ more »

3rd Line Support Engineer needed to join our team on a permanent basis. The opportunity: This is hybrid role and will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project leadership and involve the following … range of business solutions and technical initiatives. Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rd line engineer working within a support team, you will provide mentoring to more junior staff and be responsible for resolving and assisting in resolving issues … What we want from you: Experience as a 3rd line support engineer or similar role Knowledge in Windows 10/11 and Apple Mac installation and configuration, rebuild and repair. Experience with MDM solutions such as Intune, JumpCloud, Mosyle Experience with Security Products such as CheckPoint, Sophos, Countercept more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field … Engineer as part of the customer focussed team will support with technology/engineering... more »

in the UK. AWS Advanced Solution provider program and Managed Service Provider program. Job Description Main purpose of the job: To provide deskside technical support and advisory service of End UserCompute (EUC) devices, including resolving and enabling the resolution of incidents, problems,requests, and deploying new hardware and associated … software. Main Duties and Responsibilities: Essential duties may include, but are not limited to, the following: Act as 2nd Line support for all EUC technical incidents through to resolution at deskside. Create knowledgebase articles where repeated incidents are logged to assist Service Desk Analysts to increase 1st time Fix … and major incidents assigned to the EUC team withinservice level agreements To log and follow up issues that have been raised with 3rd party support teams where appropriate Support, manage, optimise and maintain the configuration and installation of Desktops,Laptops and hardware replacements Comply with Desktop Good Working more »

Job Title: 2nd Line Support Technician Location: Basildon, Essex Salary: Up to £37,000 per annum About Us: Join our Basildon-based IT services company, known for innovative technology solutions and customer-focused service. Key Responsibilities: Provide 2nd line technical support via phone, email, and remote assistance Troubleshoot … and resolve hardware/software issues Assist with IT equipment and system setup/maintenance Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10/11, Windows Server 2016/2019 Active … Networking (TCP/IP, DNS, DHCP, VLANs) Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2nd line support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication skills Relevant IT certifications more »

Job Title: 2nd Line Support Technician Location: Basildon, Essex Salary: Up to £37,000 per annum About Us: Join our Basildon-based IT services company, known for innovative technology solutions and customer-focused service. Key Responsibilities: Provide 2nd line technical support via phone, email, and remote assistance Troubleshoot … and resolve hardware/software issues Assist with IT equipment and system setup/maintenance Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10/11, Windows Server 2016/2019 Active … Networking (TCP/IP, DNS, DHCP, VLANs) Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2nd line support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication skills Relevant IT certifications more »

Job Title: IT Support Engineer Location: Watford Salary: £30,000 - £35,000 per annum Are you a tech-savvy problem solver with a passion for helping others? Join our dynamic team in Watford as an IT Support Engineer! What You'll Do: Provide top-notch technical … support to our staff and clients. Troubleshoot hardware and software issues. Assist in network maintenance and system upgrades. Required Technologies: Windows and macOS operating systems Microsoft Office 365 Active Directory Networking (TCP/IP, DNS, DHCP) Virtualization (VMware or Hyper-V) Basic knowledge of scripting (PowerShell, Bash) What We more »

of nearly everyone in the Trust, and also the experience of anyone who access our services receives. We are looking for an IT Deployment Support engineer to work as part of a team of six to support the technical deployment of our new EHR solution. The role … Accreditation in an IT specialism or equivalent relevant technical experience ITIL V3 Foundation qualification Desirable Additional ITIL Qualifications Experience Essential Experience as a Desktop Engineer similar function Experience in effectively supporting a large scale, complex IT environment Experience of supporting an Enterprise sized and/or Healthcare environment Disclosure more »

Job Title: IT Support Engineer Location: Sandy Salary : £32,000 plus £500 a week on call bonus approx. 1 week per month Henderson Brown is delighted to be partnering with a major player within food manufacturing who are seeking an IT Support Engineer. This role offers day … to-day support of desktop applications and IT systems across various UK sites, primarily based in Sandy. The ideal candidate will have excellent communication skills and a strong customer focus. Tasks will be varied, ranging from deskside and basic 2/3rd Line Support to project work, providing … a hands-on environment to develop IT skills across a wide range of technologies. A current driving license is required for on-site support, sometimes at unsociable hours, with travel to other sites as needed. Responsibilities but not limited to * Adhere to IT Systems Policies and Procedures * Resolve helpdesk more »

3rd Line Support Engineer Location: Luton/Home 3 Month Contract £400 - £500 per day (Inside IR35) Skills: Windows Server, Active Directory, Exchange, Microsoft 365, VMware We are looking to recruit a 3rd Line Support Engineer on an initial 3 month contract. This is a hybrid … Exchange on Premise/Exchange Online Microsoft 365 Applications Teams, SharePoint, OneDrive Microsoft 365 Apps for Enterprise Microsoft Entra ID Windows 10/11 Support and Admin Active Directory Admin Filesystems and Permission Management Microsoft Multi-Factor Authentication Microsoft System Centre/EndPoint Manager The successful candidate will be … able to demonstrate: Essential: Experience in an infrastructure/Windows server support and admin experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional customer service skills. Strong written and verbal communication skills. Eagerness to more »

3rd Line Support Engineer Location: Luton/Home 3 Month Contract £400 - £450 per day (Outside IR35) Skills: Windows Server, Active Directory, Exchange, Microsoft 365, VMware We are looking to recruit a 3rd Line Support Engineer on an initial 3 month contract. This is a hybrid … a week. The Role: To respond to tickets, investigate, diagnose and resolve infrastructure alerts and issues around M365, Exchange online and Citrix related queries. Support sys admin projects, including Exchange online, M365, SCCM, Intune etc. Provide excellent customer service to all Users of the service. Create and maintain relevant … technical documentation and knowledge articles. The successful candidate will be able to demonstrate: Essential: Experience in an infrastructure/Windows server support and admin experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional customer more »

At Profectus we have a brand new role for a Junior IT Support Engineer with an exciting company going through rapid growth, resulting in the expansion of the Infrastructure team. This is the ideal role for someone looking to kick-start their career and gain valuable 1st and … Southend-On-Sea office with great transport links nearby. Having a driving license is beneficial but not essential. The role: 1st & 2nd line IT support Desk setups, machine replacements, moves, and changes Raising IT support tickets and ticket assignments Remote site support using industry-standard tools Home … worker remote support Local site support Travel to remote sites when required Skills required: 1st/2nd line support experience (ideal but not essential) Knowledge of current Windows environments Strong organisational skills Attention to detail Excellent communication, verbal, written and presentation Self-motivated Ability to multitask If more »

Renewable Energy Product Support Engineer/Electrical or Solar Installation Technical Advisor who has a practical, technical background and a head for numbers and theory, with solid communication skills is required for a well-established renewables distribution company based in Milton, Cambridge, Cambridgeshire. Practical experience of PV or … understanding of renewable energy systems and a practical approach to problem solving? We have a fantastic new job opportunity for a Renewable Energy Product Support Engineer/Electrical or Solar Installation Technical Advisor who has a practical, technical background and a head for numbers and theory, with solid … communication skills. As the Renewable Energy Product Support Engineer/Electrical or Solar Installation Technical Advisor you will provide friendly and knowledgeable technical support (pre- and post-sales) for trade customers. Youll also assess existing and new product lines from both practical and theoretical perspectives and keep more »

1st Line IT Support- Peterborough - £25,000 to £30,000 Principal IT are working with a rapidly growing business based in Peterborough which have a couple more offices in Yorkshire. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of support. They … are currently on the lookout for a 1st Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the 2023 and shows no signs of slowing down in 2024. To be successful in this role they are looking for someone …/Windows 11 Troubleshooting Firewall Troubleshooting Office 365 Backup Products Essential Skills: A huge passion for IT and technology. Experience in a similar IT support role is essential. Excellent knowledge of IT products including Microsoft Windows Server, Core Infrastructure Server Hardware, Virtualisation, Exchange/Office 365, Azure, Security Solutions more »

IT Laboratory Support Engineer Salary & Benefits: £40k to £60k, 10% Bonus, Share Options, Private Health, 25 Days Holiday, Income Protection, Life Assurance We have partnered with a global biotech company in Stevenage that has created a pioneering cancer therapy. They are embarking on an exciting journey of growth … that will involve the improvement of their IT capabilities, Laboratory Systems and Operational Technology environment through several key hires. The IT Laboratory Support Engineer has a real opportunity to help shape the future of technology, drive the maturity of the environment, and lead key projects. - Review and improvement … The hiring manager encourages personal growth, is vastly experienced, and trusts people to do their jobs. No micromanagement here, but on hand to offer support, guidance, and a second opinion. They are passionate about creating therapies that save lives, and you will be an important part of the team more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is more »