1 to 15 of 15 Technical Support Engineer Jobs in the East of England

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on … a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line … Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The … technical Field Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »

About the Role We have an exciting new opportunity to join our Technical Support Team. As a Technical Support Engineer you will be providing technical expertise and support to engineers during installation and commissioning of security systems across the customer site including both … Provide the maintenance and monitoring of an on-premise security system. Be responsible for resolving faults and meeting response/fix SLA’s. Provide support to G4S engineers and contractors. Follow support procedures and policies, maintain and adapt documentation to reflect system and operational changes. Be responsible for … To monitor real time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. To provide technical expertise and support during the setup, commissioning and testing of a pre-production and production head end system. To support and maintain more »

A fantastic new role has arisen for Product Support (Remote Triage Engineer) in our European Division. We are a Global manufacturing company based in Watford and we are recruiting for a bilingual Electro - mechanical engineer with native or fluent language skills in one (or more) of French … German, Italian or Spanish. up to £50k for 40 hour week between 7am and 6pm Monday-Friday The Product Support (Remote Triage Engineer) will be the first technical point of contact for all of our customers. Their fundamental role will be to perform initial support to … customers, customer engineers, reseller and internal engineers with tech support requests and escalations. The engineer will operate on a global basis offering assistance to customers from all geographies worldwide either directly or indirectly, this will vary based on business needs. Key Responsibilities: To offer customer support and more »

Job summary What is the role? You will work as part of a skilled support and helpdesk team, providing all levels of support, administration, and customer service to users across Suffolk GP Federation. Youll be responsible for responding to 1st and 2nd line remote requests in a timely … manner escalating to the Technical Manager or IT Leads where appropriate. You will understand and implement computer repair techniques with hardware and software issues in a workbench, safe test environment. Youll join our IM&T team at Suffolk GP Federation. We are a not-for-profit, community interest company … and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours more »

T team on a fixed term apprenticeship contract for 18 months. What is the role? Youll work closely with the IM&T Helpdesk/Support team to learn and expand your technical knowledge. You will be responsible for supporting with the day-to-day queries from the services … supporting all of the services Suffolk GP Federation run. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and …/life balance. Innovative teams who strive in forward thinking, with a voice that is heard. A visible and supportive management team, with operational support that get it Excellent IT teams & support giving us first class equipment and no wait responses A commitment to personal development, training, and more »

Keysight and act as the single point of contact for service. This role brings the responsibility for managing all equipment and associated coordination of support services delivered by Keysight and third party/Other Equipment Manufacturer service providers for the customer. Primary responsibilities for the Resident Professional will be … Work (SOW). Service Level Agreements (SLAs) to meet agreed customer goals and deliverables. Qualifications: Minimum 3 years of relevant working experience in Service & Support Operations, or related areas of Test and Measurement. Experience in use of business systems and KPI tracking and reporting. Basic understanding of Metrology. Strong more »

About the Role We have an exciting new opportunity to join our Technical Support Team. As a Technical Support Engineer you will be providing technical expertise and support to engineers during installation and commissioning of security systems across the customer site including both … Provide the maintenance and monitoring of an on-premise security system. Be responsible for resolving faults and meeting response/fix SLA’s. Provide support to G4S engineers and contractors. Follow support procedures and policies, maintain and adapt documentation to reflect system and operational changes. Be responsible for … To monitor real time alerts for hardware, software and security issues and using central monitor software to proactively predict and prevent issues. To provide technical expertise and support during the setup, commissioning and testing of a pre-production and production head end system. To support and maintain more »

A fantastic new role has arisen for Product Support (Remote Triage Engineer) in our European Division. We are a Global manufacturing company based in Watford and we are recruiting for a bilingual Electro - mechanical engineer with native or fluent language skills in one (or more) of French … German, Italian or Spanish. up to £50k for 40 hour week between 7am and 6pm Monday-Friday The Product Support (Remote Triage Engineer) will be the first technical point of contact for all of our customers. Their fundamental role will be to perform initial support to … customers, customer engineers, reseller and internal engineers with tech support requests and escalations. The engineer will operate on a global basis offering assistance to customers from all geographies worldwide either directly or indirectly, this will vary based on business needs. Key Responsibilities: To offer customer support and more »

Keysight and act as the single point of contact for service. This role brings the responsibility for managing all equipment and associated coordination of support services delivered by Keysight and third party/Other Equipment Manufacturer service providers for the customer. Primary responsibilities for the Resident Professional will be … Work (SOW). Service Level Agreements (SLAs) to meet agreed customer goals and deliverables. Qualifications: Minimum 3 years of relevant working experience in Service & Support Operations, or related areas of Test and Measurement. Experience in use of business systems and KPI tracking and reporting. Basic understanding of Metrology. Strong more »

Job Title: Senior Technical Support and Infrastructure Engineer Salary: £36,000 - £40,000 per annum Location: St Albans Contract: Permanent, Full Time Hours: Monday to Friday, 9am – 5.30pm COMPANY PROFILE An exciting opportunity has arisen to work for our well-established client based in St Albans, specializing … in IT Software solutions. They are currently seeking a dedicated Senior Technical Support and Infrastructure Engineer to join their innovative team. SKILLS & QUALIFICATIONS Exceptional customer focus with the ability to thrive in a fast-paced environment Analytical mindset for effective diagnostic and troubleshooting activities Proficient verbal and … infrastructure and security Knowledge and proficiency in Virtualization, High Availability, Load Balancing, and Disaster Recovery Desirable certifications such as CCNA and CISSP Experience in technical documentation RESPONSIBILITIES Design comprehensive end-to-end solution architectures for client implementations Provide 2nd and 3rd line support to customers, ensuring timely resolution more »

An excellent opportunity has arisen to work for our established client in Harlow as a Biomedical Technical Support Engineer. As the Technical Support Engineer, you will be responsible for: Providing technical support across all departments Managing spare parts data including the quality of … suppliers to acquire accurate descriptions and pricing Perform data mining activities Occasionally assist on site engineers with Biomed equipment repairs and testing. The successful Technical Support Engineer will have the following related skills/experience: BSc/HND/HNC in Engineering, electronics, or medical technologies Biomedical more »

Bilingual Technical Support Engineer Experience working in a helpdesk customer support role within a software/hardware product development organisation Excellent written and verbal communication skills Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable Ability to diagnose and configure Windows servers … Bilingual English and Italian/Spanish/French/Portuguese Must have full clean drivers licence and car A customer and quality focused Bilingual Technical Support Engineer with a background in the communications product development industry (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) required for a thriving … and highly respected business with strong staff retention and opportunities to progress your career. This is a 1st/2nd line support role, handling predominantly email requests for support but with an increasing demand for phone support so excellent communication skills are a must. Dont miss out more »

Technical Support Engineer Experience working in a helpdesk customer support role within a software/hardware product development organisation Excellent written and verbal communication skills Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable Ability to diagnose and configure Windows servers and … bilingual English and Italian/Spanish/French/Portuguese Must have full clean drivers licence and car A customer and quality focused Bilingual Technical Support Engineer with a background in the communications product development industry (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) required for a thriving … and highly respected business with strong staff retention and opportunities to progress your career. This is a 1st/2nd line support role, handling predominantly email requests for support but with an increasing demand for phone support so excellent communication skills are a must. Dont miss out more »

CP Automation Ltd have an exciting opportunity for two Technical Support Engineer Apprentices to join their team in Bedford. The successful applicants will be working alongside a team of experienced and highly trained engineers, who provide customers with both in-house and on-site product servicing. Role … rapidly identify faults and component failures, providing you with excellent learning scenarios throughout your apprenticeship. CP Automation Ltd in Bedford are looking for two Technical Support Engineer Apprentices to join their team. During your role, you will be trained and expected to complete a number of tasks … including: Develop and review quotes for potential sales to ensure products meet customer needs. Respond to customer requests for technical information regarding company products and their application, acting as the technical expert for the product. Provide assistance to the sales team and application engineers to address and resolve more »