3rd Line service desk
Borehamwood, Hertfordshire, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Interaction Recruitment
for escalated issues from 1st and 2nd Line Engineers. Troubleshooting, maintaining, and improving client IT infrastructure across servers, networks, hardware, cloud platforms, and software. Supporting environments built on Windows Server, Microsoft 365, Azure, VMware, and more. Collaborating closely with colleagues to deliver a seamless service experience. Managing your own workload, solving problems efficiently, and working to … processes and documentation as we grow. What You’ll Bring A degree in Computer Science/IT or equivalent hands-on experience. Solid knowledge of technologies such as Windows Server, AD, networking, virtualisation, cloud platforms, and backup solutions. Experience working in an MSP environment (essential). Strong familiarity with Windows Server 2012+ … Windows 10, and modern cloud tools. Knowledge of PowerShell or scripting is a bonus, but not a requirement. Excellent communication skills—you're comfortable explaining technical info in a way that makes sense to everyone. IT certifications (MCSA, MCSE, CCNP, etc.) are welcome but not mandatory. About You We’re looking for someone who: Naturally enjoys investigating and More ❯
Employment Type: Permanent
Salary: £45000 - £55000/annum
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