2 of 2 ITIL Jobs in Eastbourne

activity on the ticketing system Supporting user account management including resets and access requests Keeping users updated throughout the lifecycle of their request Following ITIL processes, information governance and data protection standards Essential Criteria: Experience within a service desk or first line IT support role Good customer service and call … handling experience Understanding of ITIL principles and ticketing systems Basic knowledge of Microsoft Office and desktop hardware Strong communication and problem solving skills Ability to work under pressure and manage workload effectively If your skills match the above criteria, please apply with your up-to-date ...

activity on the ticketing system Supporting user account management including resets and access requests Keeping users updated throughout the lifecycle of their request Following ITIL processes, information governance and data protection standards Essential Criteria: Experience within a service desk or first line IT support role Good customer service and call … handling experience Understanding of ITIL principles and ticketing systems Basic knowledge of Microsoft Office and desktop hardware Strong communication and problem solving skills Ability to work under pressure and manage workload effectively If your skills match the above criteria, please apply with your up-to-date ...