1 to 1 of 1 1st Line Support Engineer Jobs in Edinburgh

1st Line Support Engineer Edinburgh City Centre Net Talent are working with a company based in Edinburgh who are looking to hire a 1st line support engineer. This is due to an increase in customer demand and success … and have an appetite for problem solving and helping people. Key Responsibilities First point of contact answering calls and assisting customers with 1st line technical issues. Investigate and resolve tickets as required both remotely and on site. Setting up new customer hardware inc laptops, mobiles … and tablets Requirements 2 year’s experience handling 1st line support for Microsoft products. Relevant IT qualifications such as a degree, HND, CompTIA or similar Excellent communication and listening skills Self starter with can do attitude. Full UK driving license or in the process of more »