outside-in mindset, ensuring user needs and feedback are prioritized. What You'll Bring Experience & Technical Skills: Experience : Ideally 8+ years in user, customer or product research, particularly in B2B SaaS and security-focused companies or technology/fin-tech products. Technical Skills: Proficient in user research software, insight repositories, and data analysis tools such as Qualtrics, Miro, Pendo, Google More ❯
As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers - both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients More ❯
and U.K. supported by shared services in India and Portugal. We manage programs covering over six million people and serving more than 1,100 clients, catering to both B2B purchasers of the administration platform and B2C employees. With our extensive experience in the industry, we will deliver efficient and reliable solutions that ensure the smooth management of employee benefits More ❯
leverage the full potential of their client relationships, so they were no longer putting out fires or finding themselves blindsided by revenue loss. We are the leading provider of B2B Relationship Intelligence and uniquely possess over 20 years of benchmark data on client satisfaction across diverse industries. It's not only our decades of experience and primary data repository that More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Major Talent
Strong self-motivation and the ability to work independently. Excellent time management and organisational skills. Confident communication and presentation abilities. Commercial awareness and a proactive sales mindset. Previous B2B experience is desirable but not essential. A full UK driving licence (preferably clean). Must reside in Edinburgh or very close by, please do not apply otherwise. This is a More ❯
usage data to proactively address any risks or gaps in engagement. To be considered, you will have: Proven experiencein Customer Success, Account Management or Onboarding within a B2B SaaS environment. Strong relationship-building and communication skills. Confident delivering product training and driving customer engagement. Experience working with platforms such as HubSpot, Zendesk, and Slack (or similar). A More ❯
and user data to proactively address risks and improve processes. To be considered, you will have: Proven experience in Customer Onboarding, Customer Success, or Implementation within a B2B SaaS environment. Strong relationship-building and communication skills. Confidence in delivering product training and driving early engagement. Experience with platforms like HubSpot, Zendesk, Slack (or similar). A proactive, solutions More ❯
and user data to proactively address risks and improve processes. To be considered, you will have: Proven experience in Customer Onboarding, Customer Success, or Implementation within a B2B SaaS environment. Strong relationship-building and communication skills. Confidence in delivering product training and driving early engagement. Experience with platforms like HubSpot, Zendesk, Slack (or similar). A proactive, solutions More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Cathcart Technology
knowledge in both UX and User Research to apply. Our client is a software house that develops a suite of niche applications, and candidates who have experience designing B2B SaaS applications would be desirable for this contract. Candidates wishing to apply should be able to start within the next four weeks and have experience in most of More ❯
the kind of work we do, and why we've been shortlisted as an Employer of the Year, get in touch! "This campaign marks an important milestone for Bupa B2B, representing our biggest ever push to help SMEs realise their growth potential by finding a partner who can support their people's health and wellbeing, and realise the benefits … of workplace healthcare." Daniel Sullivan Director of B2B Marketing, Proposition & Product Delivery Bupa UK Insurance "Rationale's teamwork and collaboration has been second-to-none . They met our challenges head-on in a way that made working with them enjoyable and productive. Rationale is much more than an agency; they're an indispensable part of our success story More ❯
Technical Support Engineer - Stampede Leith, Edinburgh (onsite mainly) £30 - £35k Bright Purple are exclusively recruiting for Stampede in Edinburgh who are a scaling B2B SaaS company with bold plans in the hospitality tech sector. Stampede are building huge momentum and need talented people with a positive can-do attitude to mirror their own ways. They are looking for an … footfall through smart campaignsand automate customer touchpoints and analytics they are at the forefront of hospitality tech! Whats in it for you: 33 days of annual leave Product based B2B SaaS company and good salary - £30 - £35k Additional performance-based incentives Be part of real growth Join a fast-scaling SaaS business with month-on-month revenue More ❯