Business Analyst
- Hiring Organisation
- Impellam Group
- Location
- Edinburgh, Scotland, United Kingdom
customer operations. What you'll do Elicit and document requirements; run workshops to nail down outcomes Own user stories, acceptance criteria and backlog refinement Drive sprint planning and Agile ceremonies Challenge existing process and push improvements through Manage stakeholders across business and tech Unblock risks … dependencies What you'll bring Solid BA experience on large-scale, Agile change programmes (2-week sprints) Strong requirements gathering, backlog management and workshop facilitation Sharp stakeholder management — confident challenging people constructively A proactive, self-starter mindset Nice to have Contact Centre or Financial Services/ ...