4 of 4 Remote/Hybrid CRM Jobs in Edinburgh

Reed Technology is partnering with a prestigious organisation in Edinburgh to recruit an experienced CRM Project Manager with a strong background in delivering Microsoft Dynamics 365 CRM programmes. You’ll play a key role in shaping and delivering the organisation’s CRM roadmap over the next 24 months. Key Responsibilities … Lead end-to-end delivery of Dynamics 365 CRM projects using Agile, Waterfall, or hybrid methodologies. Own project governance: RAID logs, plans, budgets, business cases, and reporting. Manage CRM scope, requirements, MVP definition, and change control. Coordinate business stakeholders, technical teams, and external Microsoft implementation partners. Facilitate workshops for requirements ...

Reed Technology is partnering with a prestigious organisation in Edinburgh to recruit as CRM Business Analyst for a 2-year fixed-term contract. You will play a key role in the organisation’s Digital Transformation Programme, supporting the successful delivery of a Microsoft Dynamics 365 CRM project and its associated … Responsibilities Work with stakeholders across the organisation to gather, analyse, and document business requirements, processes, and user journeys that support the Dynamics 365 CRM solution. Produce high-quality documentation including BRDs, user stories, acceptance criteria, process maps, data-flow diagrams, and gap analyses. Conduct workshops, interviews, and discovery sessions ...

cloud environment—primarily M365, Azure and Intune—while assisting with on-premises infrastructure. The role also contributes significantly to digital transformation programmes, including major CRM and infrastructure modernisation projects. Key Responsibilities: Administer, maintain, and support the organisation’s M365 environment, including user account creation, permissions management, onboarding, and license administration. … support existing cloud solutions, ensuring reliability and scalability (not a traditional maintenance-only role). Contribute to major organisational projects, including a large-scale CRM implementation, and a broader digital transformation programme. Work cross-functionally with technology teams and business stakeholders to support cloud elements of ongoing and future initiatives. ...

improving the governance, reporting, and delivery support functions for a multi-year Digital Transformation Programme. The programme includes initiatives such as implementing Dynamics 365 CRM, replacing the legal case management and HR systems, introducing a new voting system, delivering data-management improvements, and deploying AI tools. Key Responsibilities Develop … milestones across multiple IT projects. Work closely with Project Managers delivering the individual projects within the Digital Transformation Programme (including Dynamics 365 CRM, HR and Legal systems, and data-management initiatives). Produce timely, accurate programme dashboards and reports for stakeholders at all levels. Support budgeting, forecasting, resource planning ...