12 of 12 Remote Change Management Jobs in Edinburgh

customer, project, and support teams. • Manage escalations and Major Incidents. • Work with account teams on contractual negotiations for renewals. • Report on client profit and loss KPIs. • Ownership of Service Management processes and their documentation in IT Glue. • Ownership of the transition process of Managed Service customers from pre-sales to operational support. • Capacity planning of support teams to ensure … performance and customer satisfaction. • Create customer excitement. Stimulate customer demand by ensuring service roadmaps continue to evolve (work with operational teams to support you). • Develop an IT Service Management Plan (ITIL process delivery) to improve service consistency and reliability. Owning and delivering key processes including change, problem, and major incident management Skills/Experience: Experience of … Project and Operational Incident, problem, and change management within a complex environment. Strong partner management expertise, with demonstrable experience of navigating complex multi-vendor environments. Exceptional stakeholder engagement, influencing, and communication skills. Ability to work under pressure, multitask, and handle multiple assignments simultaneously. Excellent time-management and problem-solving skills. Strong technical background. Minimum of More ❯

have the autonomy to deliver. To learn more about RoS and what we offer visit our careers pages or watch this short video. The Role Join our dynamic Service Management team and play a crucial role in maintaining the operational excellence of our digital services within the Digital Directorate. As a key member of the Service Enablement team, you … will drive assurance activities to uphold high service management standards. You'll champion the implementation of best-practice processes and ensure seamless service delivery across the organisation - helping us to consistently meet and exceed business needs. If you're passionate about service quality and operational integrity, this is your opportunity to make a real impact in a collaborative, forward … thinking environment. On a typical day you will The IT Service Management and Business Operations Analyst will be responsible for delivering and assisting with a range of tasks: Support the delivery of Service Management practices, which include incident management, problem resolution, and change management. Support delivery of IT Enablement objectives. Creating and updating Knowledge Base articles More ❯

Legal Business Analyst - Edinburgh - Law Firm An experienced Business Analyst with experience working for a law firm in either Business Change IT, Software, or Systems BA role, requirements analysis, and strong analytical skills is required by a leading law firm based in Edinburgh. You must have previous experience of working as a Business Analyst for a law firm. This … home, with some flex on the hours worked. You must have the following experience: At least 3+ years of experience as a Business Analyst, working within IT or Business Change for a law firm Ability to work on multiple IT BA projects, within either IT Business Change, Systems, Software delivery or IT Infrastructure Be able to bring different … areas of the business together, gather requirements and create the most viable technical solutions Be a critical thinker and challenge the norm Excellent Stakeholder management experience Waterfall and Agile experience Dig for information, and stakeholder management and find what is the best solution Have to be accountable and be able to improve the BA process, Need to be More ❯

exciting time to be joining the team. Skills, Qualifications and Attributes: ESSENTIAL IT/Indirect Services strategic sourcing, planning and execution IT/Indirect Services contract drafting, negotiations and management Stakeholder Management IT/Indirect Services Category Management experience Highly motivated, proactive, self-starter Procurement project management experience/skills Highly literate and analytical DESIRABLE SC … Cleared CIPS Experience of cross site, cross functional collaborative working Ability to define and implement category strategies Excel, Word and PowerPoint Demonstrable change management capability Intrinsic Job Factors Location - Edinburgh/Remote (Custom Working) - could flex on location 37 hours per week/Flexible working Occasional UK travel Tight deadlines regular or ad-hoc Security Clearance You must … courses via Coursera and Linkedin Learning. Referral Incentive: You can earn a reward for successfully referring a friend or family member. Bonus: Scheme in place for all employees at management level and below. For a full list of our company benefits please visit our website. Leonardo is a global high-tech company and one of the key players in More ❯

infrastructure experience. • 5+ years of development experience with a strong focus on large-scale, distributed systems. • Proficient in Python and GoLang. • Experience with Liquibase or similar tools for database change management and version control. • Hands-on experience with AWS and/or GCP, including cloud-native services, networking, IAM, and cost optimization. Experience with other cloud providers is More ❯

with a major UK-wide organisation preparing for a Windows 11 upgrade and Microsoft 365 adoption programme across the UK, and we're looking for an experienced Digital Adoption & Change Lead to help embed meaningful, user-led transformation across the business. This is not a technical deployment role, it's about educating, enabling, and engaging a diverse workforce through … improve engagement and refine rollout Work closely with regional managers in Scotland and England, and with the central point of contact Influence stakeholders and champion user adoption and behavioural change Travel across regions as needed to support on-site adoption activities What We're Looking For: Proven experience in digital adoption or change management roles (especially around … Microsoft 365 or Windows upgrades) Able to engage both technically confident users and those less comfortable with change Strong communication and stakeholder management skills Experience delivering adoption programmes across multiple regions Able to track adoption metrics and demonstrate user engagement impact Comfortable with hybrid working and regular travel across UK sites Contract Details: Length: Until March 2026 (Inside More ❯

ensure engineering standards are met, and manage resources effectively. You will work closely with the Head of Engineering to ensure capabilities support your area and handle governance and stakeholder management to ensure successful delivery. The Principal Engineer will drive successful technology delivery, act as an escalation point for complex issues, and focus on resolving delivery challenges within their domain. … You will also ensure transparency and effective management of costs, including cloud FinOps, and software assets to maximize efficiency. About the role Lead engineering projects within value streams and shared platforms, ensuring projects stay within budget and time constraints. Coordinate daily delivery to ensure effective service through validation plans and process improvements. Develop and implement engineering strategies to improve … ensuring fair and equitable practices. Partner with stakeholders to manage resources flexibly, handling personnel movement to optimize delivery. Oversee application lifecycles, ensure operational issues are resolved promptly, and manage change effectively. Negotiate vendor contracts, manage budgets, and oversee financial targets in collaboration with procurement. Engage with stakeholders across the RL Group, providing expert advice, staying updated on standards and More ❯

Business Analyst - Wealth Management - Edinburgh, Scotland (Key skills: Business Analyst, Digital Transformation, Business Process Change, Requirement Gathering, Analysis, Documentation, Stakeholder Management, Quality Assurance, UAT, Agile, Change Management, Financial Services, Wealth Management, Business Analyst) Are you a Business Analyst looking to take your career to the next level? Do you want to be part of … a prestigious wealth management firm leading a multi-million-pound digital transformation? If you are passionate about driving change, working on cutting-edge financial technology and making a tangible impact in a highly respected organisation, this could be your next big move. Our client, a market-leading wealth management firm based in Edinburgh, is undergoing an ambitious … individuals and institutional clients, they are now investing in state-of-the-art technology and innovation to stay ahead of the curve. To support this, they are expanding their change and transformation team and are looking for a talented Business Analyst to drive key digital and process improvement initiatives. This is an exciting opportunity to play a pivotal role More ❯

Business Analyst - Wealth Management – Edinburgh, Scotland (Key skills: Business Analyst, Digital Transformation, Business Process Change, Requirement Gathering, Analysis, Documentation, Stakeholder Management, Quality Assurance, UAT, Agile, Change Management, Financial Services, Wealth Management, Business Analyst) Are you a Business Analyst looking to take your career to the next level? Do you want to be part of … a prestigious wealth management firm leading a multi-million-pound digital transformation? If you are passionate about driving change, working on cutting-edge financial technology and making a tangible impact in a highly respected organisation, this could be your next big move. Our client, a market-leading wealth management firm based in Edinburgh, is undergoing an ambitious … individuals and institutional clients, they are now investing in state-of-the-art technology and innovation to stay ahead of the curve. To support this, they are expanding their change and transformation team and are looking for a talented Business Analyst to drive key digital and process improvement initiatives. This is an exciting opportunity to play a pivotal role More ❯

the-job training to help you master any new skills. As a SharePoint Administrator, you will play a vital role in our team. You will lead the creation, administration, management, and monitoring of the Facility Maintenance Management System, using cutting-edge SharePoint tools like Power Apps, Power Automate, and other Office 365 applications. You will be the go … to person for user support and in-house solutions, championing design accessibility, privacy standards, and continuous improvement. Key Responsibilities: Offer expert guidance on record management and structure within the Maintenance Management System. Create and update records, manage maintenance schedules, and oversee general system administration. Handle design modifications, user permissions, group management, page creation and modification, and the … Looking For: Strong IT skills with a deep understanding of the MS Office 365 suite. Proficiency in SharePoint, Power BI, Power Apps, and Power Automate. Familiarity with Electronic Document Management Systems (EDMS). Bonus Skills: Knowledge of change management, revision control, and document status. Experience or understanding of SQL. Why Join Us? Enjoy lifestyle-friendly core hours More ❯

scalable, secure, and reliable cloud solutions. Solid experience with AWS, ideally including AWS DevOps Engineer certification. Ability to identify, assess, and mitigate risks associated with infrastructure changes, applying appropriate change management processes. Experience with containerization and orchestration tools such as Kubernetes (K8s), Amazon Elastic Kubernetes Service (EKS), Docker, and AWS Lambda. Previous experience working closely with developers, testers More ❯

in the beverage industry to create on-demand marketing materials that are both brand-compliant and tailored for the specific account. Combined with our enterprise services which enable the change management process and our cloud printing model that enables rapid turnaround print we have a game-changing solution that the market is screaming out for. This innovative approach More ❯