1 of 1 Remote/Hybrid Customer Experience Jobs in Edinburgh

full-time (with flexible working options available) Job location: Edinburgh (Hybrid) Direct reports: None We are seeking a Principal Consultant with significant Financial Services experience to lead the design and delivery of complex technology- and AI-enabled client engagements focused on improving processes and customer experiences. This … process, business, and technology changes needed to realise genuine commercial impact. This is a senior, client-facing role suited to someone with 8+ years’ experience in consulting or impact-led transformation. You must be comfortable operating with senior stakeholders, shaping solutions, and taking accountability for both delivery and commercial ...