5 of 5 Remote Customer Experience Jobs in Edinburgh

Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. Qualifications Strong experience as a Product Owner or Data Product Owner in Agile environments. Experience managing data products or platforms, ideally customer data platforms (CDPs … BI, Looker) to drive product decisions. Analytical mindset and ability to prioritise based on value derived from data insights. You possess a deep understanding of Agile methodologies and have experience managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value … against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments where you can inspire teams to achieve their best work. Minimum criteria Demonstrable experience as a Product Owner or in a similar role. Experience as a Data Product Owner or Product Owner for data/analytics platforms. More ❯

Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. Qualifications Strong experience as a Product Owner or Data Product Owner in Agile environments. Ideally experience managing Finance and data products or platforms, ideally data warehouses … of Agile frameworks and Product delivery. Analytical mindset and ability to prioritise based on value derived from data insights. You possess a deep understanding of Agile methodologies and have experience managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value … against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments where you can inspire teams to achieve their best work. Minimum criteria Demonstrable experience as a Product Owner or in a similar role. Experience as a Data Product Owner or Product Owner for data/analytics platforms. More ❯

DaySmart Software builds tools to help small businesses run efficiently and grow confidently. Our products are tailored for industry-specific needs and designed to simplify operations while improving the customer experience. TeamUp is a key product within the DaySmart portfolio. TeamUp makes life easier for fitness businesses like gyms, yoga studios, and personal trainers. We simplify class scheduling, membership … limited structure, and can balance both strategic improvements and tactical, day-to-day execution. Key areas of responsibilities will include: Campaigns & Automation Audit, manage, and optimize HubSpot workflows, emails, customer journeys, lifecycle stages, and other relevant tooling. Execute campaigns from setup through to QA and performance review. Track results and surface opportunities for improvement. Collaborate with sales, marketing, and … the role suits someone who is adaptable and excited to bring more clarity and process over time. Required Skills Tools: 3+ years in marketing operations or automation utilizing HubSpot Experience: Background in B2B Technical skills: Comfortable using workflows, reports, and CRM tools; familiarity with HTML is a bonus Problem Solver: Able to navigate ambiguity and proactively suggest improvements Collaborative More ❯

Full time posted on Posted 2 Days Ago job requisition id R-100724 We're UserTesting-the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process-from ideation … to launch. With the world's strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organizations worldwide-including 75 of the Fortune 100-UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining … with intention, connection, and a shared sense of purpose. Together, we're transforming the way businesses learn from and connect with their users. What We're Looking For Extensive experience as a Scrum Master, Agile Coach, or Engineering Manager in a SaaS or product-led environment Experience mentoring and supporting engineers at various stages of their careers A More ❯

with their customers?An innovative software solutions provider is searching for a dynamic Head of Sales to spearhead their mission to expand market reach, drive revenue, and deliver exceptional customer experiences. This is a rare opportunity to step into a senior leadership role where youll own the entire growth function from sales and professional services to customer success … Take ownership of the sales pipeline from prospecting through to close, including outreach, demos, proposals, and negotiations. Lead and inspire a high-performing team , spanning Sales, Professional Services, and Customer Success, fostering a culture of performance, collaboration, and customer-first thinking. Drive revenue targets, reporting on KPIs such as new revenue growth, customer acquisition rates, and sales … trends and competitor insights , translating them into compelling value propositions and strategic opportunities. Work closely with Product and Technical teams to align go-to-market plans and deliver seamless customer experiences. Manage financial forecasting, resource planning, and billing processes related to recurring revenues and professional services. About You Were looking for someone who brings: A proven track record of More ❯