1 to 20 of 20 Customer Service Jobs in Edinburgh

software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »

exciting new projects also in the pipeline. Key aspects of working in an agile team at MO Focus on delivering working software Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Utilise great testing principles, TDD & automation A … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we more »

across Europe. Thanks to some members of the team being promoted they now seek to employ a Field Sales Executive to manage their existing customer base and develop business with end-users across Scotland. Basic salary of up to £40,000 along with a £16,000 bonus package for … network of distributors to maintain and organically grow sales turnover, as well demonstrate product to professional end-users, attend trade events and provide excellent customer service to a well-established customer network. THE CANDIDATE Our client provides an excellent training and support package. If you have B2B more »

your birthday). Your role as a Installation Engineer: Our regional Field Engineers work within their allocated regions delivering and supporting projects and live customer services. Working alongside Regional Managers and Project Managers they will attend all customer sites requiring site activations/provisions of IT/VOIP … services, wireless surveys and technical and infrastructure fault calls. Our Regional Engineers are our eyes and ears for the delivery teams to ensure our customer requirements are met and put first. A typical day will see you doing Configuring, installing and replacing network equipment as a key part of … customer managed service provision Conducting and producing accurate WI-FI coverage test surveys and reports to company procedure Assist in the management of service incidents and requests through on site diagnostics and 1st time fixes Accurate and timely provision of documentation including Site Visit reports Sounds good more »

to be recruiting for afull time On-siteITServiceDeskTechnician in our Edinburghoffice on a permanent basis. This is an exciting new opportunity for apersonable and customer-focused Service Desk Technician to develop their technology skillset. In this role you would be uniquely placed to provide on the ground support … the smooth running of video conferencing and audio-visual equipment during meetings and events to ensure our people continue to deliver our leading client service, along with service desk incident resolution and escalation. We are looking for a keen problem-solver, who is eager to go the extra … mile to find solutions; in return you will be joining a friendly and hardworking service desk team at a firm where developing our people is at the heart of our business. As anOn-siteITServiceDeskTechnician you will have every opportunity to make an impact in a progressive team who arekey more »

Job Title: Recycling Service Operative (Collection Driver) Location: Edinburgh Salary: £24,960 to £27,538 + £1,000 sign on bonus + incentives and bonuses. Job Type: 40 hours per week (Mon-Fri, plus any additional weekend shift paid at overtime) Full time, Permanent Salary and Benefits: 32 days … The Role: We are looking for the right candidates to join our driving team in continuing to deliver our exceptional and award-winning collections service in Edinburgh and Glasgow, with the opportunity to work towards their HGV licence apprenticeship. This is a customer facing role and you will … be required to demonstrate excellent commitment to customer service, and have a flexible, friendly, and enthusiastic attitude to your work. If you are looking for a change in career and this sounds like you then we'd like to hear from you! This is an excellent trainee opportunity more »

team due to continued growth. Regularly rated 5-stars by clients, they set the bar high for technology services within the city, and also service a range of clients nationwide. With a dedication to learning and development, this is the place to be if you want to propel your … motivated individual with a passion for technology and developing your career in equal measure. Alongside this, you will have a flair for delivering exemplary customer service, a keen eye for detail and similar experience in a previous role. Relevant certifications to the role are beneficial. The Benefits Your more »

DevOps team! You will be reporting to their Lead DevOps Engineer and work closely with team members to deliver a high quality and reliable service to their customers! Details: Location: Edinburgh Remote working after first 3 months Salary: up to 55K Annual Training Budget Flexible working Experience Required: Familiarity more »

has celebrated over 27 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We re focused on our core values using these we ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team s output, enforcing standards. Liaise directly with customers to more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We re focused on our core values using these we ve … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop more »

hours are: 07:00 16:30 Mon-Thurs and 07:00 13:30 Fri hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services … at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION more »

to staff. Work with 2nd Line for ticketing escalation support. Set up computer hardware and install business software. Escalate support incidents when necessary. Meet customer service levels. Perform technical support and fault diagnosis. Communicate effectively with colleagues and suppliers. About You: Excellent communication skills, both written and verbal. more »

MAPAL Group is looking for an Edinburgh based📍 Customer Care Manager. This role reports to Customer Care Team Lead. At MAPAL Group , you will find a fast-paced, agile, and multi-cultural work environment where we move quickly to meet the needs and surpass the expectations of the … world’s largest hospitality providers. Our passion for customer service will make us the clear new market leader in hospitality solutions for hotels, pubs, restaurants, and institutions. With the continued expansion of our business, we seek qualified candidates who share our vision, values, and commitments to superior customer service and market growth. The key to our success is the commitment to equal opportunities that we offer. A Customer Care Manager forms part of our Customer Care Team. A team of Customer Care Managers who operate on a ‘one to many’ business module, providing more »

Role: At Aptia, we provide workplace pension administration services to a wide range of employers; the employees of which are our pension members. Our Customer Service Agents are the first point of contact for members and their representatives. You will work in a fast-paced, energetic team responsible … for delivering a high level of customer service and care. You will be dealing with a variety of Defined Benefit and Defined Contribution pension calls, ranging from legislative queries, investment queries, leaver regulations, retirements to bereavement calls. One of our team’s key features is a strong support … support the member on their journey, as well as escalating and expediting cases where required. Exceed member expectations by delivering a friendly and empathetic service, adapting your communication style as required to deliver a positive member experience. Demonstrate a keen willingness to support members with simple or complex queries. more »

Line Technical Support team, providing support, mentorship, and guidance. Oversee the day-to-day operations of the technical support department, ensuring efficient handling of customer enquiries and technical issues. Work closely with other departments, including sales, operations, and product development, to resolve customer issues and improve product functionality. … Monitor key performance metrics, such as response times, resolution rates, and customer satisfaction scores, and take proactive measures to continuously improve performance. Provide regular reports and updates to senior management on technical support operations and customer feedback. About You As anexperienced Support Team Manager, you will need to … to expand the team and help the company achieve their growth plans. You will have: Min of 3 years experience in similar role Excellent Customer Service Skills and Customer Success driven. Excellent working knowledge of web-software and internet technologies Ability to work to service level more »

outside of the box and go the extra mile. Pro-activity and self-motivated with the proven ability to drive results and provide excellent customer services to all levels of the organisation. High level of motivation to see success delivered through own personal efforts and those around them. What … is in it for you? This is a business who strive to create a Financial Service experience thats kinder to people and planet. Unlike banks, they dont have public or private shareholders which means we can invest 100% of our profits back into the business. As a result, the more »

and remotely for our hospices, offices and shops. This is a varied, interesting role that will require a solid technical skillset, combined with excellent customer service skills. The role As part of the IT Service Desk team, you’ll provide a broad range of software and hardware … support to our employees across Scotland. The service desk is the single point of contact for users with issues, queries and requests related to our IT solutions and you will help ensure those issues are resolved effectively and efficiently. At CHAS our ambition is to reach every family in … make the most of the short time they have together because no-one should face the death of their child alone. As an IT Service Analyst, you will be instrumental in enabling our staff and volunteers to provide the very best service to the families we support. About more »

world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Infrastructure Support Specialist III based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 months. The role is paying up to £275.00 per day working … already hold SC Security Clearance. For this reason, we are only able to progress applications from British nationals. Role Overview We are looking for customer-focused 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some … at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. Job Description To more »

world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Deskside Support Engineer II based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 - 6 months. The role is paying up to £194.00 per day … clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking … have a flexible approach as overtime and on-call duties may be required. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »