IT Support Analyst (1st 2nd line)
- Hiring Organisation
- Lorien
- Location
- Edinburgh, City of Edinburgh, United Kingdom
- Employment Type
- Permanent
- Salary
- £32000 - £38000/annum
upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for Windows OS (Windows 10/11) . Proficiency in Microsoft 365 and Azure Active Directory . Knowledge of networking ( DNS, DHCP, IP routing … cyber security principles. Ability to support 200+ user environments onsite and remotely. Excellent communication and documentation skills. Nice to Have (but flexible to train the right person): Lab experience MSP background Backups experience Hyper-V O365 Cyber Essentials ISO27001 In return: Generous holiday entitlement and enhanced pension contributions. Health