CRM Business Analyst - Microsoft Dynamics 365
- Hiring Organisation
- Reed
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £50,318 per annum, Inc benefits
journeys that support the Dynamics 365 CRM solution. Produce high-quality documentation including BRDs, user stories, acceptance criteria, process maps, data-flow diagrams, and gap analyses. Conduct workshops, interviews, and discovery sessions to define as-is and to-be processes. Support solution design, configuration, and validation activities. Manage ...