3 of 3 Remote/Hybrid ITIL Jobs in Edinburgh

domain migration projects Strong track record of working across both technical teams and business stakeholders Desirable Skills: Experience with service transition frameworks (e.g., ITIL) Exposure to cloud platforms (AWS, Azure) Understanding of regulatory or compliance considerations in financial services Relevant certifications (e.g., BCS, CBAP, Agile) Personal Attributes: Detail-oriented with ...

activities, access control, device management, and policy adherence Handling vendor relationships, licensing, renewals and contributing to budgeting and forecasting Manage Jira usage, documentation and ITIL aligned processes, ensuring accuracy, consistency and continuous improvement WHAT YOU WILL BRING TO THE ROLE Previous experience leading and developing a high performing service desk ...

operations across multiple office locations Manage hardware provisioning, onboarding/offboarding, and asset tracking Oversee vendor relationships, licensing, and IT purchasing Drive ITIL-aligned processes (Incident, Problem, Change) Maintain accurate documentation and identify opportunities for improvement What We’re Looking For Proven experience in a Service Desk Lead/Team …/Senior Support role Strong technical background across: Microsoft 365 Azure Intune/Endpoint Management Experience with access management/IAM Solid understanding of ITIL processes Experience working in a hands-on support environment while leading a team Strong communication skills and ability to engage with stakeholders at all levels ...