2 of 2 Remote ITSM Jobs in Edinburgh

support function in a fast paced tech or enterprise environment. ** Strong understanding of hardware, software lifecycle management and asset compliance. ** Proficient in helpdesk and ITSM platforms to manage service delivery and support workflows. ** Experience leading, mentoring, and developing IT support teams with a focus on efficiency, service delivery, and user More ❯

B2B IT software company with a global presence and a team of 50 talented individuals. We develop Alemba Service Manager, a powerful, ITIL-aligned ITSM solution and sell to a wide range of public and private sectors including healthcare, local government, utilities, and financial services. With a commitment to innovation … a strong ability to work independently in a remote environment. Persistent, resilient, and eager to learn new tools and techniques. Knowledge & Interest Understanding of ITSM, SaaS, or B2B technology markets is a plus. Interest in contributing to the growth of a small but ambitious organization. What We Offer: Competitive salary More ❯