ITSM Jobs in Edinburgh

IT Service Management (ITSM)
Scotland > Edinburgh

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 30 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 May 2024
Same period 2023 Same period 2022
Rank 82 129 146
Rank change year-on-year +47 +17 -34
Permanent jobs citing ITSM 28 12 18
As % of all permanent jobs advertised in Edinburgh 1.85% 0.63% 0.71%
As % of the Processes & Methodologies category 2.10% 0.66% 0.76%
Number of salaries quoted 19 6 15
10th Percentile - £60,625 £27,896
25th Percentile £31,250 - £34,000
Median annual salary (50th Percentile) £62,500 £85,000 £49,750
Median % change year-on-year -26.47% +70.85% +11.80%
75th Percentile £63,750 - £54,500
90th Percentile £67,500 - £64,000
Scotland median annual salary £45,000 £63,500 £40,000
% change year-on-year -29.13% +58.75% -11.60%

All Process and Methodology Skills
Edinburgh

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,332 1,807 2,366
As % of all permanent jobs advertised in Edinburgh 88.21% 95.51% 93.70%
Number of salaries quoted 933 1,060 1,455
10th Percentile £35,000 £35,750 £36,250
25th Percentile £46,250 £43,962 £45,000
Median annual salary (50th Percentile) £60,000 £60,000 £57,000
Median % change year-on-year - +5.26% +14.00%
75th Percentile £72,500 £77,715 £71,250
90th Percentile £97,500 £90,000 £85,000
Scotland median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +14.58%

ITSM
Job Vacancy Trend in Edinburgh

Job postings citing ITSM as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for ITSM in Edinburgh

ITSM
Salary Trend in Edinburgh

3-month moving average salary quoted in jobs citing ITSM in Edinburgh.

Salary trend for ITSM in Edinburgh

ITSM
Salary Histogram in Edinburgh

Salary distribution for jobs citing ITSM in Edinburgh over the 6 months to 30 May 2024.

Salary histogram for ITSM in Edinburgh

ITSM
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.29%) Confluence
2 2 (7.14%) SAS
Business Applications
1 6 (21.43%) Dynamics CRM
1 6 (21.43%) PlanetPress Connect
2 3 (10.71%) Remedy ITSM
Cloud Services
1 4 (14.29%) AWS
1 4 (14.29%) Azure
1 4 (14.29%) GCP
2 1 (3.57%) Google Workspace
2 1 (3.57%) Microsoft 365
2 1 (3.57%) WhatsApp
Communications & Networking
1 9 (32.14%) Firewall
1 9 (32.14%) LAN
1 9 (32.14%) VPN
1 9 (32.14%) WAN
2 8 (28.57%) DHCP
2 8 (28.57%) DNS
2 8 (28.57%) IPsec
2 8 (28.57%) Spanning Tree
2 8 (28.57%) TCP/IP
3 3 (10.71%) Wireless
4 2 (7.14%) Ethernet
4 2 (7.14%) NGFW
4 2 (7.14%) OSPF
5 1 (3.57%) WLAN
Database & Business Intelligence
1 6 (21.43%) Data Warehouse
1 6 (21.43%) SQL Server
Development Applications
1 11 (39.29%) JIRA
2 6 (21.43%) SQL Server Management Studio (SSMS)
General
1 11 (39.29%) Finance
2 6 (21.43%) Social Skills
3 4 (14.29%) Public Sector
4 1 (3.57%) Organisational Skills
Job Titles
1 8 (28.57%) Network Technician
2 7 (25.00%) Analyst
3 6 (21.43%) Applications Support
3 6 (21.43%) Applications Support Analyst
3 6 (21.43%) Architect
3 6 (21.43%) Support Analyst
4 4 (14.29%) Service Manager
5 3 (10.71%) ITSM Architect
5 3 (10.71%) Service Architect
5 3 (10.71%) ServiceNow Architect
6 2 (7.14%) Developer
6 2 (7.14%) Network Support
6 2 (7.14%) Network Support Technician
6 2 (7.14%) ServiceNow Developer
6 2 (7.14%) Support Technician
7 1 (3.57%) Administrator
7 1 (3.57%) IT Analyst
7 1 (3.57%) JIRA Administrator
7 1 (3.57%) Service Analyst
7 1 (3.57%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 4 (14.29%) Middleware
2 2 (7.14%) AngularJS
2 2 (7.14%) CSS
2 2 (7.14%) HTML
2 2 (7.14%) Twitter Bootstrap
2 2 (7.14%) Web Services
Miscellaneous
1 8 (28.57%) Data Centre
2 5 (17.86%) Public Cloud
3 2 (7.14%) CMDB
3 2 (7.14%) Legacy Systems
4 1 (3.57%) Cloud Native
4 1 (3.57%) Onboarding
Operating Systems
1 2 (7.14%) Android
1 2 (7.14%) Apple iOS
2 1 (3.57%) Linux
2 1 (3.57%) Mac OS
2 1 (3.57%) Windows
Processes & Methodologies
1 19 (67.86%) Service Management
2 10 (35.71%) ITIL
3 8 (28.57%) Actionable Insight
3 8 (28.57%) Network Monitoring
4 7 (25.00%) Customer Experience
4 7 (25.00%) Incident Management
4 7 (25.00%) Service Delivery
5 6 (21.43%) Change Management
5 6 (21.43%) CRM
5 6 (21.43%) Document Management
5 6 (21.43%) Release Management
6 5 (17.86%) Agile
7 4 (14.29%) Coaching
7 4 (14.29%) DevOps
7 4 (14.29%) Mentoring
7 4 (14.29%) Operational Stability
7 4 (14.29%) People Management
7 4 (14.29%) Scaled Agile Framework
7 4 (14.29%) Servant Leadership
7 4 (14.29%) Site Reliability Engineering
Qualifications
1 6 (21.43%) SC Cleared
1 6 (21.43%) Security Cleared
2 4 (14.29%) Degree
3 1 (3.57%) CCNA
3 1 (3.57%) Cisco Certification
3 1 (3.57%) JNCIA
Quality Assurance & Compliance
1 3 (10.71%) COBIT
2 1 (3.57%) ISO/IEC 27001
2 1 (3.57%) SOC 2
System Software
1 2 (7.14%) VMware Infrastructure
2 1 (3.57%) Active Directory
2 1 (3.57%) BitLocker
Systems Management
1 3 (10.71%) OpenView
Vendors
1 9 (32.14%) ServiceNow
2 8 (28.57%) Cisco
2 8 (28.57%) Juniper
2 8 (28.57%) Meraki
2 8 (28.57%) Palo Alto
3 7 (25.00%) Microsoft
4 6 (21.43%) FNZ
5 3 (10.71%) BMC
5 3 (10.71%) HP
5 3 (10.71%) Remedy
6 2 (7.14%) ConnectWise
6 2 (7.14%) VMware
7 1 (3.57%) Atlassian
7 1 (3.57%) Google
7 1 (3.57%) Mitel