Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Bright Ascension Ltd
this is negotiable. Ideally we would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Finance, Business Development, Sales and Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post … ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial … structure and guidance on the tools and assets used in its delivery Stay up to date with satellite industry trends and developments to anticipate customer needs and challenges Process & PerformanceManagement Ownership and continued improvement of the Customer Support & Maintenance Model; including customer success processes, playbooks, and engagement strategies Maintain accurate records of customer interactions, satisfaction levels, and More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser … s core Finance systems with Oracle being its Strategic tool of choice. Aberdeen is live with Oracle Financials (GL, AP, AR, FA) & Oracle EPM Cloud solutions and Enterprise Data Management (EDM). We have an exciting roadmap ahead of us to further enhance our systems architecture over the next 3 years and embed and enhance ways or working. About … the role We are seeking a Senior Analyst with proven experience in Oracle EPM Cloud and preferably Hyperion Planning to support our enterprise performancemanagement initiatives. This role will be central to enhancing financial planning, forecasting, and reporting capabilities, working closely with finance and IT teams to deliver scalable and efficient solutions. Key Responsibilities Lead full life cycle More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Morson Edge
needed, troubleshoot complex issues, and evaluate emerging technologies for relevance to current and future projects. Team Leadership & Development: • Foster a collaborative, psychologically safe team culture. • Provide mentorship, coaching, and performancemanagement, while promoting continuous learning and improvement. About You • Experienced in Scrum/Kanban methodologies. • Proven track record as a technical and team leader, balancing hands-on technical More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Morson Edge
needed, troubleshoot complex issues, and evaluate emerging technologies for relevance to current and future projects. Team Leadership & Development: • Foster a collaborative, psychologically safe team culture. • Provide mentorship, coaching, and performancemanagement, while promoting continuous learning and improvement. About You • Experienced in Scrum/Kanban methodologies. • Proven track record as a technical and team leader, balancing hands-on technical More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Morson Edge
needed, troubleshoot complex issues, and evaluate emerging technologies for relevance to current and future projects. Team Leadership & Development: • Foster a collaborative, psychologically safe team culture. • Provide mentorship, coaching, and performancemanagement, while promoting continuous learning and improvement. About You • Experienced in Scrum/Kanban methodologies. • Proven track record as a technical and team leader, balancing hands-on technical More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Morson Edge
needed, troubleshoot complex issues, and evaluate emerging technologies for relevance to current and future projects. Team Leadership & Development: • Foster a collaborative, psychologically safe team culture. • Provide mentorship, coaching, and performancemanagement, while promoting continuous learning and improvement. About You • Experienced in Scrum/Kanban methodologies. • Proven track record as a technical and team leader, balancing hands-on technical More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Atrium Workforce Solutions Ltd
ensure that Social Security Scotland develops a future technology capability which can be rapidly changed to support business outcomes ELK SME Extension Professional experience in the design, maintenance and management of Elastic stacks (Elasticsearch, Logstash, Kibana) Experience of configuring and maintaining large Elastic clusters Experience working with large data sets and elastic indexing best practices. Good understanding on Visualisation … components and techniques in Elasticsearch. Proven experience in performancemanagement and tuning of Elasticsearch environment. Strong experience in writing data ingestion pipelines using Logstash and other big data technologies. Please feel free to contact myself – Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
N-able Technologies Ltd
Develop and maintain an ongoing UX strategy for Adlumin with plans to continually enhance the Adlumin UX function. Essential to this role is building strong relationships with Engineering, Product Management and Architecture team members and leaders Contribute to the larger user experience vision whilst being an effective advocate for user-centred design thinking and promoting UX best practices and … and strong integration within the product development lifecycle. What You'll Bring Ideally 5+ years of experience in UX design, with at least 2 years in a leadership or management role within a B2B SaaS environment. In-company UX design experience for SaaS organizations rather than only design consultancy experience Knowledge of cyber security tools, data protection and SaaS … and influence outcomes by aligning teams toward a common vision coupled with a solid track record of managing or leading UX Design or UX Research teams, fostering growth and performance management. Professional portfolio of work demonstrating excellence in digital product design/research and a solid execution of user-centric design processes. Passionate advocate for the user, committed to More ❯