Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Travelnest
and thrive in a changing environment. As a Customer Success Advisor, you will ensure our customers receive maximum value from Travelnest by supporting them to drive the highest booking performance and achieve a significant return on their investment into their vacation rental properties. Our customers are vacation rental owners who own 15 properties. They are engaged in the success … spot opportunities, and reach out with personalised support and recommendations. Youll run training sessions and webinars, gather feedback to share with our product team, and keep an eye on performancemetrics to make sure our customers are seeing value and hitting their goals. Qualifications Were ideally looking for someone with experience in customer success, account management or a More ❯
and thrive in a changing environment. As a Customer Success Advisor, you will ensure our customers receive maximum value from Travelnest by supporting them to drive the highest booking performance and achieve a significant return on their investment into their vacation rental properties. Our customers are vacation rental owners who own 1-5 properties. They are engaged in the … opportunities, and reach out with personalised support and recommendations. You'll run training sessions and webinars, gather feedback to share with our product team, and keep an eye on performancemetrics to make sure our customers are seeing value and hitting their goals. Qualifications We're ideally looking for someone with experience in customer success, account management or More ❯
Edinburgh, Stockbridge, City of Edinburgh, United Kingdom Hybrid / WFH Options
Lorien
compliance updates into supplier frameworks. Guide suppliers through evolving quality expectations, fostering a culture of excellence. Partner closely with stakeholders across engineering, supply chain, and operations to drive supplier performance metrics. Set and track strategic quality objectives using relevant tools. Facilitate structured RCA investigations and use appropriate processes to tackle quality issues at their source. Utilise data-driven insights More ❯
ensuring smooth progress toward team goals. You'll coach teams to take ownership of their delivery processes, guiding them through iterative improvements using controlled experimentation, flow data and other performance metrics. You'll also ensure alignment with departmental and organisational standards. This role requires a minimum of two years' experience in an Agile Delivery Manager/Lead, Agile Team … practices Act as servant-leader in teams, helping them become more effective Foster an open and trust-based environment in teams Measure and analyse flow in teams, using flow metrics to suggest improvements and experiments Support identification and removal of blockers in teams' work Work closely with Product, IT Enablement or business managers and other stakeholders to ensure that More ❯