Service Delivery Lead
- Location
- City of Edinburgh, Scotland, United Kingdom
fast-paced environment, is comfortable across multiple systems, and takes real ownership of delivering to a consistently high standard. Key Responsibilities and Skills Operational Leadership Keep an overall view of how the account runs, and lead its day-to-day delivery Work with the QA, Automation and Pod Lead … Account Manager Run welcome meetings for new users, hold regular check-in calls, and present results and insights to senior client contacts Skills An experienced, highly organised operations professional who enjoys leading a team and bringing structure to complex, cross-functional work. You take pride in delivering ...