2 of 2 Problem Management Jobs in Edinburgh

and smooth operation of our applications. You will deliver development and test services to our business. You will be responsible for tool selection, vendor management and the technical roadmap for one or more Royal London applications ensuring continuous improvement in availability, currency, and commerciality. This is an exciting opportunity … for an individual with a strong technical background and a passion for problem-solving to contribute to the growth and success of our organisation. This is a progressive role, joining the pensions applications teams, delivering scalable solutions to both our customers and employees. You will have the opportunity to … contributes to our values of strengthening our customers' mutual choice, by providing sustainable technology solutions to our customers. About the role You will provide problem management and incident resolution capability (production support) for the platform you are responsible for. Build trusting relationships with key stakeholders and internal customers. More ❯

on application changes, onboarding new technologies, and disaster recovery planning. If this excites you, we want to hear from you. Team Overview The Service Management Operations Group monitors, supports, and administers production environments for all BlackRock businesses, acting as first responders for troubleshooting and escalation. We collaborate globally, manage … to diagnose system performance and improve operations. Communicate effectively during incident management. Engineer solutions for environment recovery post-maintenance. Utilize ServiceNow for incident and problem management. Work on rotational weekend shifts. Qualifications A four-year degree in Computer Science, MIS, Mathematics, Physics, or Engineering. 1-2 years experience in … Production Support. Understanding of Linux administration fundamentals. Experience with Incident and Problem management. System administration experience is a plus. Programming skills in Java, Python, Perl, or shell scripting. Ability to learn new technologies quickly. Positive attitude and team spirit. Experience with Cloud Platforms like Azure, AWS, GCP. Pluses Interest More ❯