Remote Service Catalogue Jobs in Edinburgh

1 of 1 Remote Service Catalogue Jobs in Edinburgh

Senior IT Service Manager

Edinburgh, Scotland, United Kingdom
Hybrid / WFH Options
HM Revenue & Customs
how to craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior IT Service Manager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of IT Service Management, with a primary focus on safeguarding … compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service management, ensuring that processes are clearly defined, effectively owned, and continuously matured to support … ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management. A focus on continually improving services for business outcomes. Support the introduction of new functionality while protecting the integrity of existing services. More ❯
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