CX Data and Insight Analyst
Egham, Surrey, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Cedar
CX Data & Insight Analyst Location: Egham (Hybrid - 3 days in the office per week) Salary: up to £40,000 About the Role Our client is seeking a CX Data & Insight Analyst to play a pivotal role in shaping how customer experiences are understood and improved. This role is perfect for someone who loves working with data, has a … CX metrics (NPS, CSAT, conversion rates) to identify emerging trends, opportunities, and risks. Conduct exploratory analysis to uncover customer pain points and behavioural patterns. Translate data into actionable insights that influence decisions across Finance, Operations, Sales, and Marketing. Support the testing, piloting, and scaling of AI-driven tools like sentiment analysis, predictive models, and smart feedback More ❯
Employment Type: Full-Time
Salary: £40,000 per annum
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