CX Data and Insight Analyst
Egham, Surrey, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Cedar
opportunities across the customer journey. You'll transform complex data into compelling insights that inform strategic decision-making and improve customer satisfaction and conversion. Key Responsibilities Design and maintain analytical models, dashboards, and visualisations using tools such as Python, R, Tableau, or Power BI. Apply machine learning and natural language processing techniques to both structured and unstructured data sources. … programme. About You We're looking for someone who brings: A degree (2:1 or above) in a quantitative field such as Statistics, Mathematics, Data Science, or similar. Strong analytical and problem-solving skills with a keen eye for detail. The ability to communicate insights clearly and persuasively to non-technical audiences. Experience with data tools such as … Python, R, Tableau, or Power BI. Interest or experience in customer experience and Voice of Customer (VoC) insights. Bonus skills (not required): Experience with predictive modelling, NLP, or large language models. Exposure to customer journey mapping. Knowledge of additional languages (French, Spanish, or German). What's on Offer Opportunities to work across multiple European locations. Flexible working arrangements More ❯
Employment Type: Full-Time
Salary: £40,000 per annum
Posted: