Customer Service Agent/Helpdesk Agent - Office Based
- Hiring Organisation
- proAV Ltd
- Location
- Egham, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
theses areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/… calls and customer/contract requirements Effective action and follow-up of required activities A meticulous attention to detail Administration and organizational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibility. Desirable skills: Experience of incident-based ticketing systems Experience of CRM systems, (ideally ...