1 of 1 Remote Customer Experience Jobs in Egham

combines expertise, passion, integrity and innovation to the seamless and efficient processing of all activities including and not limited to End of Lease Activities, Customer-service and in-life query management, Lease schedule and Acceptance certificate creation. As an Operations Team Leader you are responsible for the management and … e.g. monthly business reviews) Performance management and trend analysis Maintaining accurate data in all relevant systems to support project requirements Working alongside the local Customer Experience Specialists to address critical operational pain-points and in the implementation of process improvements Identification of process improvement opportunities, including automation where … system workflow understanding in general back office and after-sales operations; a leasing background is an advantage Strong understanding of CHG solution offerings, including customer-service management and or other related services within a leasing or after-sales operational perspective Strong understanding of asset/I.T fleet management and More ❯