Operations Team Lead
Egham, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
CHG-MERIDIAN
operational efficiency, maintaining customer satisfaction, and ensuring strong performance across the leasing lifecycle, including lease administration, invoicing, end-of-lease processes, and customer service management. The TL Ops drives process improvements, standardization, and automation to build a scalable operations function while maintaining accurate performance reporting and fostering collaboration with regional teams and stakeholders. Key Responsibilities: Oversee OPS team performance … Collaborate regionally to standardize processes and improve efficiency. Represent OPS in local and customer workshops. Lead, coach, and develop team members through regular reviews and training. Identify and implement process improvement and automation opportunities. Skills & Experience: Proven team leadership experience in operations (leasing or IT asset management background is advantageous). Strong knowledge of back-office operations, leasing More ❯
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