1 to 2 of 2 Customer Requirements Jobs in Elland

and manage incoming calls through to resolution via an ITSM system. Candidates must possess excellent communication skills and understand the importance of providing outstanding customer service. Candidates are required to have high levels of concentration and work efficiently and professionally under pressure. The role requires strong organisational skills and … to customers the need to enforce these emphasising their individual responsibility and how this benefits them daily. Ensure that efficient resolution of faults and customer feedback are addressed as a matter of priority. Maintain ownership of calls and maintain communication with customers to achieve response targets defined by the … Group Service Delivery Manager. Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice and fault resolution on first contact in accordance with the Service Level Agreement. Will act as the escalation point for the Service Desk Providing technical advice to customers and Team members. The post more »

professional who inspires digital transformation and encourages technology adoption among your clients? Can you balance the commercial and technological challenges of a rapidly evolving customer base and product set? As a Technology Account Executive at A-SAFE, you will play a pivotal role in establishing new customer relationships … biggest brands and busiest industrial facilities. Our global presence spans the Americas, EMEA and APAC, with 16 sales locations and a team of 500 customer-facing colleagues. Our extensive network reflects our deep understanding of diverse market needs and our ability to respond effectively to various customer requirements. … the specific needs of a hybrid (hardware and software) as-a-Service sales model. What you will be doing: Initiate commercial conversations with new customer to develop new business opportunities. Support customers in their journey of understanding the value of digital transformation and present A-SAFE’s industrial IoT more »