IT Service Desk Analyst - 1st & 2nd Line IT Support
- Hiring Organisation
- Mackenzie Jones IT
- Location
- North Cambridgeshire, Ely, Cambridgeshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £35000/annum c£30k - £35k + Excellent Benefits Pa
Manufacturing or Supply Chain or other fast-paced commercial environments. Exposure to Microsoft Entra ID, Active Directory, Exchange Online or Microsoft Intune. Familiarity with ITIL principles, Incident Management, Service Request Fulfilment & SLA-driven support. Experience supporting geographically dispersed users or multiple business locations. IT qualifications or certifications such as CompTIA … A+, Microsoft Fundamentals or ITIL Foundation. Benefits Package: 31 Days Annual Leave Including Bank Holidays/Salary Sacrifice Pension Scheme/Health Cash Plan/Life Assurance & Income Protection/Employee Assistance Programme/Training, Mentoring & Professional Development/Retail & Supermarket Discounts/Cycle to Work Scheme/Electric ...