11 of 11 Remote/Hybrid 1st Line Support Jobs in England

1st Line Support – 6-Month Contract – Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This … 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st ...

Title: 1st Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as a 1st Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering … diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering ...

engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending … choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer-focused ...

line support? if so we are looking for you to join a team supporting their store networks with first line queries. The 1st Line Support Analyst is the first point of contact for all IT-related incidents and service … ITSM tool. Perform triage to determine ticket urgency, impact, and appropriate resolution path. Identify recurring or related issues and link tickets accordingly. First-Line Troubleshooting & Resolution Provide first-time fixes using standard troubleshooting steps, documented workarounds, and knowledge base articles. Assist with password resets, account unlocks, software installations ...

client, a fast-growing, technically driven Managed Service Provider (MSP) is looking for a 1st Line Support Engineer to join their expanding team. This is an exciting opportunity to join a company who invest heavily in their technical team and will enable you gain exposure … collaborative, forward-thinking environment. This role is based at our client’s offices easily accessible to the North London/Hertfordshire areas. As a 1st Line Support Engineer, you’ll be the first point of contact for technical issues across a diverse client base. ...

Role: 1st Line Network Support Engineer Location: Manchester (Hybrid) Salary: Up to £30,000, plus an excellent benefits package The Opportunity for you… If you’re early in your networking career and want to join a service provider where you’ll get real exposure … demand and are looking for people who are keen to learn, take responsibility, and build a career in networking. The Role As a 1st Line Network Support Engineer, you’ll be the first point of contact for customers and partners when issues arise, playing ...

Advertisement: First Line Support Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support … opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver first line support via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications ...

client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Responsibilities • Answering calls and responding to tickets from customers. • Provide remote support to resolve problems that the customer is facing relating to any aspect … their IT. • Triage incoming calls and tickets and liaise with the wider IT team to manage escalations. • Provide on-site technical support at clients’ premises where necessary. • Adhere to defined KPIs and meet the expected SLAs. • Consistently contribute to and update documentation. • On-board and off-board users. ...

Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton £12.60 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor … emails into incident ticketing tool. Provide initial assessment of all incidents/requests, attempt to resolve, and/or refer to other support areas. Maintain high level of first-time fix rate to achieve Service Desk targets. Maintain detailed and accurate records of actions taken to support ...

Excellent opportunity for you to join this support help desk team and work in a varied and busy professional environment. The Business: Established over 25 years with an enviable reputation for exceeding customer expectations, and low staff turnover, they require an engineer to join their Support & Services team. Recognised as the longest established MSP in the area they offer a wealth of IT services such as - PC Support, IT Security & Hosted Services, Field Services and much more to diverse businesses both locally and throughout the UK. The Role: You will be working ...

Life on the team An opportunity has arisen for a First Line analysts to join a Service Desk team for one of our prestigious customers. The role will focus on providing a top-class service as a first point of contact for anyone with IT related issues. This … attend the customer site 5 days per week in Nottingham or Milton Keynes, remote working is not currently available Experience of working in a 1st/2nd line environment is preferred, but not vital Good customer service skills Can confidently take ownership of an incident then recommended ...