26 to 50 of 86 1st Line Support Jobs in England

1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible … paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to … strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer … support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk Analysts and Second Line Support Engineers, you will be focusing on Audio Visual and Meeting Room functions during client-based more »

1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing … users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring … compliance with our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the more »

and estates and these clients are both local and national. We are client focused and work in collaboration with our clients. The Role As 1st Line IT support, you will be part of a team handling the initial point of contact for support … as well as own transport if possible. Responsibilities You will be expected to log, categorise, troubleshoot, fix and escalate where applicable to 2nd line support. You will be responsible for primary application support covering Microsoft Office as well as numerous legal applications. You will also be … a positive telephone manner. We are also looking for someone who can work on their own initiative but operate as part of the support team. The ideal candidate will have a good understanding of the following: ● Windows 10 and 11 ● Microsoft Office 2016/365 ● Basic networking skills more »

1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable in a … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact or call 02380 765 304. Please note more »

JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1st Line IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the more »

IT HELPDESK/IT SERVICE DESK/1ST LINE/IT SUPPORT/TICKET SYSTEMS/TROUBLESHOOTING IT ENGINEER Location - Scunthorpe Salary - £25,000 - £30,000 ONSITE Your new role An award-winning provider of business IT & software solutions are looking to Recruit an experienced … IT Engineer/1st Line Support You will be responsible for working with the existing 1st Line support team dealing with client requests seeking help in resolving issues i.e., Change requests, troubleshooting etc What you'll need to succeed The more »

to join a company that values teamwork 👥, communication 🗣️, and customer satisfaction? Look no further than this IT and Communications company! 🤝 Currently seeking an enthusiastic 1st Line Support Technician to join a growing team. This role requires a self-motivated engineer with excellent communication skills and … operating systems, Microsoft Office, and PC building within a corporate environment. 💻 As a member of the team, you'll be responsible for: Providing onsite 1st line support 🏢 Working at customer sites as required 🚚 Proactive desktop monitoring 🖥️ Daily checks 📋 Hardware installation and maintenance 💾 Providing out-of … hours support where required 🕰️ At this company, they believe in investing in the staff, who all receive training opportunities, regular reviews, and incentives for certification. They choose our new recruits carefully to get the right people, and keeping staff happy and motivated means a lot to the – it more »

1st Line Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1st Line Technical Support Agent role with … friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose … you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a more »

1st Line Support Oldbury, On-site £26,000 Overview: The IT Support Analyst, based in Oldbury, will assist in daily operations and a digital transformation project within the Group IT Team. This includes implementing an automated warehouse solution, transitioning to a new network … assets. · Experience of creating and editing users in Active Directory and Azure AD · Experience of Exchange Admin 365 · Experience working in an IT Support Desk environment Required: · Relevant experience 1/2 · Driving License more »

Title: Contract 1st Line Support Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. … Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and support more »

IT Support Engineer – Brokerage – London. Miller Maxwell is working with an established Brokerage organisation seeking to hire an IT Support Engineer with experience of Microsoft operating systems both desktop and server, and database skills for their expanding team in London. The brokerage company was established in … and is at the forefront of its sector across European financial markets. The IT Support Engineer will join an expanding technical support and development team in London. The IT Support Engineer will: network and software issues high level software security systems hardware, software and … networking issues daily checks on all necessary systems and IT equipment to queries via phone, email, in person or remotely. The IT Support Engineer will need: degree in a STEM-related subject within Microsoft (desktop/server) environments Server experience plus the ability to run SQL queries new more »

Job Title: 1st Line Support Technician Location: Borehamwood Employment Type: Full-Time Salary: Competitive, based on experience Reports to: IT Support Manager Role Overview: As a 1st Line Support Technician, you will be the first point of contact … for our clients' technical issues. You will provide efficient and effective IT support, troubleshooting problems, and ensuring that all issues are resolved promptly or escalated as necessary. Key Responsibilities: Respond to incoming technical support requests via phone, email, and chat. Diagnose and resolve basic technical issues … the setup and configuration of new hardware and software. Perform regular system updates and maintenance tasks as directed. Requirements: Proven experience in a similar 1st Line Support or Helpdesk role. Strong problem-solving skills and attention to detail. Excellent communication skills, both verbal and written. more »

1st Line Network Support Engineer (Renewable Energy) Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you a Network Support Engineer looking to work with the latest cutting edge security … to work with the latest security products and Cyber projects. This role would suit a Network Support Engineer that has experience in 1st/2nd line troubleshooting, and looking to progress through full training in Cyber Security. The Role Laptop/Desktop Builds First/… one week from home The Person First/Second line troubleshooting experience Local to Blackburn Keywords : IT Support, IT Technician, 1st line, 2nd line, Security, Crowdstrike, Rapid 7, Training, Progression, Renewable Energy, Blackburn Reference Number : BBBH 13735 If you're interested more »

to the right engineers in-house or supporting the client directly to resolve their issue. Role Primary responsibilities: Answer helpdesk calls Help customer with 1st line issues such as password reset Setup of hardware i.e., printers, mobile phones, desktops, laptops Create email accounts and other cloud services … virus and other security software where required Creating tickets on PSA Creating quotes Remote support for customers Onsite support for 1st line tasks such as setting up desktops/laptops Training The new Microsoft Azure Cloud Support Specialist Level 3 programme … QA LIMITED Working Week Monday - Friday, 9.00am - 6.00pm. Expected Duration 16 Months Positions Available 1 Closing Date Wednesday, 19th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Analytical skills Logical Team working Creative more »

1st Line Support Analyst - Initial six months FTC Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a 1st Line Support Analyst at a prestigious … brand. Working Hours: Monday to Thursday, 14:00 - 01:00 The Role: As a 1st Line Support Analyst, you will play a pivotal role in supporting our client. You will provide technical support to colleagues, assisting with systems and end-user devices. Your … all backgrounds. Our client offers a dynamic work environment where your skills and expertise will be valued and rewarded. Interested? Please Click Apply Now! 1st Line Support Analyst more »

1st Line Support Engineer - Progressive Role Gloucester Up to £22k DOE Junior Position - Suitable for candidates with up to 1/2 years experience Impressively growing MSP moving into new offices! Description The IT Support Department is responsible for supporting and maintaining our … customers IT systems and for providing efficient IT support to all business users. Responsibilities include: Providing helpdesk and onsite support for … various clients Managing own workload of tickets to ensure SLAs are met Escalation of issues to 3rd party software and systems suppliers where necessary 1st Line technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and more »

Position: 1st Line Support Location: Bromley Salary: £30,000 Benefit: * Company pension * Gym membership * On-site parking * Private medical insurance * Sick pay Excited about diving into the dynamic realm of IT support? A trailblazing tech enterprise with a 25-year track record of … innovation is on the lookout for a skilled individual to join their team as a 1st Line Support Analyst. About Us: We thrive on innovation, continuously pushing the boundaries of technology for over two decades. We've been pioneers in reshaping the digital landscape, offering … groundbreaking solutions globally. Joining our team means becoming part of a vibrant community committed to excellence, creativity, and ongoing advancement. As a 1st Line Support Analyst, you'll play a pivotal role in our mission to provide outstanding technical support to our clients. more »

Estio Training have an exciting new opportunity for an IT Support Apprentice with Genmar IT in Bishops Stortford Herts. Excellent opportunity for you to join this support help desk team and work in a varied and busy professional environment. Role You will be working alongside the … team of currently, 9 support staff. Taking support tickets from customers, communising with the users, listening, and resolving their issues by remote access via their RMM and tracking system. Work on special projects, investigating new technology and services. Collaborating with other team members and individually. They … Week Monday to Friday. Shifts to be confirmed. Expected Duration 18 Months Positions Available 1 Closing Date Monday, 24th June 2024 Start Date Monday, 1st July 2024 Desired Skills Team working Excellent telephone manner Strong communication skills Knowledge of Windows OS Microsoft Office packages Ability to solve issues Good more »

1st Line Application Support Engineer, COR5740 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in application support? If this sounds like you, then please read on! The Role This is … an excellent 1st Line Application Support Engineer role, working for a company with a growing reputation in their field. The 1st Line Support Engineer will have excellent all-round IT support skills, be a great communicator and be … a problem solver. They will provide end user support for the company's application. The Company The 1st Line Support Engineer will join a leader in the healthcare software industry. The 1st Line Support Engineer will contribute to more »

1st Line IT Support Engineer - Cambridge - MSP - £28K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1st Line IT Support Engineer to join the team. As a leading technology company, you …/Hyper-V virtualisation tools Office 365 SQL Server Backup technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and … t up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment more »

1st Line Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1st Line Technical Support Agent role with … friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose … you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a more »

1st Line Support Engineer My client, a large MSP based in Kent, are looking for a 1st Line Support Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support … If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply today! Key words: 1st Line, First Line, IT Support Engineer, IT Support Analyst, IT Engineer, Junior IT Support more »

Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to … their Managed Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support more »

Ashby Computer Services LLP is seeking a talented 1st Line IT Support Technician to join our dynamic team in Northampton. As a 1st Line IT Support Technician, you will have the chance to challenge yourself, expand your skills, and deliver … accredited. Experiencing healthy growth. We specialise in outsourced IT Solutions, consistently striving to deliver exceptional service to our business partners. Key Responsibilities: Handle first-line support queries within defined parameters Assist in managing IT operations for our clients Ensure customer backup regimes are adhered to, recorded … users with software configuration, computer setups, and new machine installations Maintain customer system security and report issues Install and administer Office 365 Provide first-line support for server infrastructure Conduct remote installations of new IT equipment Required Skills: Proven experience in an IT helpdesk role Preferred more »