First Line Support Technician
London Area, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Primis
Job Title: First Line Support Technician Location: London (Hybrid) Salary : Up to £29k ASAP Key Responsibilities Act as the initial point of contact for user IT issues, delivering timely support for hardware, software, and network-related queries. Record and manage all service … managing permissions. Monitor daily IT operations and system checks, proactively identifying and reporting issues. Maintain functionality in meeting rooms and shared technology spaces. Support inventory management by tracking and replenishing IT supplies and equipment. Collaborate with colleagues to deliver consistent support and share knowledge. Assist in … IP addressing, DNS, and user directory services. Familiarity with Microsoft Exchange and web-based Outlook platforms. Experience working in a ticket-based IT support environment. Awareness of endpoint protection and email filtering solutions. Hands-on experience with PC/laptop builds and troubleshooting hardware issues. Good understanding of More ❯
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