First Line Support Technician
UK > England
The median First Line Support Technician salary in England is £25,634 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 14 Jan 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 579 | 653 | 660 |
| Rank change year-on-year | +74 | +7 | +280 |
| Permanent jobs requiring a 1st Line Support Technician | 38 | 26 | 20 |
| As % of all permanent jobs in England | 0.072% | 0.054% | 0.041% |
| As % of the Job Titles category | 0.079% | 0.058% | 0.043% |
| Number of salaries quoted | 38 | 9 | 19 |
| 10th Percentile | £24,000 | £24,400 | £21,850 |
| 25th Percentile | £24,531 | £25,000 | £22,750 |
| Median annual salary (50th Percentile) | £25,634 | £26,000 | £24,000 |
| Median % change year-on-year | -1.41% | +8.33% | +2.13% |
| 75th Percentile | £27,500 | £28,000 | £25,875 |
| 90th Percentile | £28,750 | - | £27,700 |
| UK median annual salary | £25,768 | £26,000 | £24,000 |
| % change year-on-year | -0.89% | +8.33% | +2.13% |
All Permanent IT Job Roles
England
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in England with a recognized job title | 48,032 | 44,628 | 46,871 |
| % of permanent jobs with a recognized job title | 90.90% | 92.71% | 95.12% |
| Number of salaries quoted | 30,380 | 23,318 | 36,700 |
| 10th Percentile | £28,750 | £33,750 | £31,000 |
| 25th Percentile | £37,500 | £45,000 | £41,670 |
| Median annual salary (50th Percentile) | £55,000 | £60,000 | £57,500 |
| Median % change year-on-year | -8.33% | +4.35% | -6.50% |
| 75th Percentile | £75,000 | £80,000 | £77,500 |
| 90th Percentile | £95,000 | £98,750 | £97,500 |
| UK median annual salary | £55,000 | £60,000 | £57,500 |
| % change year-on-year | -8.33% | +4.35% | -4.17% |
1st Line Support Technician
Job Vacancy Trend in England
Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support Technician' in the job title relative to all permanent IT jobs advertised in England.
1st Line Support Technician
Salary Trend in England
Salary distribution trend for 1st Line Support Technician job vacancies in England.
1st Line Support Technician
Job Locations in England
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the England region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Midlands | +27 | 12 | £25,500 | - | 1 |
| South East | +44 | 9 | £26,000 | -7.14% | 3 |
| East Midlands | -6 | 8 | £24,000 | - | |
| North of England | +8 | 6 | £24,750 | - | 3 |
| North West | - | 6 | £24,750 | - | 2 |
| South West | - | 6 | £25,384 | - | 1 |
| West Midlands | - | 4 | £25,500 | - | 1 |
| London | - | 4 | £27,500 | - | 2 |
| East of England | +14 | 1 | £27,000 | +3.85% | 2 |
| 1st Line Support Technician UK |
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1st Line Support Technician Skill Set
Top 30 Co-Occurring Skills & Capabilities in England
For the 6 months to 14 January 2026, 1st Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring 1st Line Support Technician in the job title.
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1st Line Support Technician Skill Set
Co-Occurring Skills & Capabilities in England by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category: