2 of 2 2nd/3rd Line Infrastructure Engineer Jobs in England

in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment / migration(User manual, user training) Global User Support Act as 2 nd / 3 rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP / IP, proxy, firewall, switching, routing and WiFi) Basic … of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading / Writing / Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. More ❯

IT? Do you enjoy problem-solving and embracing innovation? Join our internal support team at Vinci Energies UK & ROI as an IT Support Engineer, supporting a range of software and hardware across 25 offices in the UK and ROI. Role Overview: We are seeking a knowledgeable and experienced … IT Support Engineer to join our technical team in Coventry. The ideal candidate will have a proven track record of troubleshooting and resolving technical issues for a client base of 1350 users via remote connectivity, telephone, or email. Key Responsibilities: Customer Support: Handle escalated calls from customers across … required for planned meetings or project work. Maintenance and Preparation: Conduct daily checks on backups, carry out preventative maintenance on customer environments, and prepare / build customer equipment as needed. Project Work: Complete small projects, including researching and testing new products and technologies. Compliance and Values: Ensure adherence to More ❯