1 to 25 of 27 Remote/Hybrid 2nd Line Support Engineer Jobs in England

2nd Line Support Engineer Department: Technical Operations Employment Type: Permanent Location: Manchester Compensation: £30,000 - £35,000/year Description Location: Hybrid (3 days a week in our Manchester office) Salary: £30-£35,000 (Dependent on experience) Contract: Permanent We're looking … skilled and customer-focused 2nd Line Support Engineer to join Make Contact, part of the Focus Group family. This is an exciting opportunity to work with industry-leading Unified Communications and Contact Centre technologies, supporting a diverse customer base while developing your technical ...

2nd Line Support Engineer Department: Technical Operations Employment Type: Permanent Location: Manchester Compensation: £30,000 - £35,000/year Description Location: Hybrid (3 days a week in our Manchester office) Salary: £30-£35,000 (Dependent on experience) Contract: Permanent We're looking … skilled and customer-focused 2nd Line Support Engineer to join Make Contact, part of the Focus Group family . This is an exciting opportunity to work with industry-leading Unified Communications and Contact Centre technologies, supporting a diverse customer base while developing your ...

2nd Line IT Support Engineer Location: Salisbury, Wiltshire (Hybrid Working) Salary: Up to £37,000 + 20% Bonus Benefits: 25 days' holiday + bank holidays, private healthcare, pension, life assurance and more Our client, a leading organisation in the IT and technology sector … looking for an experienced 2nd Line IT Support Engineer to join its growing technical support team in Salisbury. This is an excellent opportunity for a technically strong, customer-focused IT professional who enjoys taking ownership of complex technical issues and delivering ...

Second Line Support Engineer We are looking for an experienced and technically skilled Second Line Support Engineer to join our dynamic and fast paced Support Team. As a Second Line Support Engineer, you will handle more complex and advanced technical issues that cannot be resolved by the first line support team. You will be responsible for in-depth troubleshooting, managing escalations, and working closely with third line engineers and other technical teams to ensure ...

2nd Line Support Engineer | £150 - £175 | Outside IR35 | 3-Month | Hybrid We’re recruiting for an 2nd line support engineer for a 3-Month contract role with an ASAP start. This position is determined as Outside … three days per week of onsite work in the UK office closest to you (Glasgow, Manchester, Newcastle, Bristol or Maidenhead). Key Requirements Previous 2nd Line IT support experience within an MSP environment Strong Microsoft 365 administration and troubleshooting experience Experience supporting Exchange Online, email ...

Engineer looking to develop their skills in Microsoft 365, endpoint management, systems administration and cloud technologies. You will provide 1st and 2nd line support, helping to resolve incidents, fulfil service requests and support day-to-day IT operations. Working alongside … pride in delivering excellent customer service and is keen to build a long-term career in technology. Key responsibilities and attributes Providing 1st and 2nd line support for incidents, service requests and user enquiries using our IT Service Management (ITSM) platform. Troubleshooting hardware, software ...

Engineer looking to develop their skills in Microsoft 365, endpoint management, systems administration and cloud technologies. You will provide 1st and 2nd line support, helping to resolve incidents, fulfil service requests and support day-to-day IT operations. Working alongside … pride in delivering excellent customer service and is keen to build a long-term career in technology. Key responsibilities and attributes Providing 1st and 2nd line support for incidents, service requests and user enquiries using our IT Service Management (ITSM) platform. Troubleshooting hardware, software ...

Expertise (we’re proudly professional and continuously strive for excellence for customers, peers and partners). Role overview We are looking for a 2nd Line Support Engineer/Field Engineer to join our Service Desk team and work on-site with … while ensuring excellent client satisfaction. This role is 4 days at client's site (London, EC3V 9AA). Duties & Responsibilities: Provision of 1st & 2nd line support service for software and hardware Incidents and Service Requests via phone calls, emails and self-service tickets. Efficient ...

our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls … across our Microsoft 365 and Azure environments. Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff. M365 & Azure Security Administration: Manage user lifecycles, Conditional Access policies ...

troubleshooting,the role offers a clear pathway to develop toward advanced network engineering responsibilities while working closely with clients and technical partners. Responsibilities: Providing 2nd Line network support across managed customer environments. Troubleshooting LAN, WAN, Wi-Fi and general connectivity issues. Diagnosing wireless performance, coverage … sites for hands‐on troubleshooting, equipment changes and migrations. Supporting AV and workplace technology issues where required. Skills/Must Have: Experience in a 2nd Line Network Support, Network Engineering or MSP environment. Practical experience troubleshooting enterprise networking and wireless infrastructure. Hands‐on experience with ...

simply works. At AJ Bell, our "Feel Good Investing" philosophy is built on trust, innovation and exceptional service. We're looking for a proactive 2nd Line Support Engineer to help keep our business running smoothly, supporting colleagues across the organisation and playing … forthe creationand standardisation of automated tasks as well asthe formalisation of procedures for the Service Desk Team. What does the job involve? Responsible for 2nd line support, both in person and remotely via MS Teams,phoneand remote access tools Identifyingareas for improvement within Service Delivery ...

Apache iX Limited in the United Kingdom is seeking an IT Support Engineer, Service Desk Analyst or End User … Support Engineer to develop skills in Microsoft 365, endpoint management, systems administration and cloud technologies. You will provide 1st and 2nd line support, helping to resolve incidents, fulfil service requests and support day-to-day IT operations. Join experienced ...

Apache iX Limited in the United Kingdom is seeking an IT Support Engineer, Service Desk Analyst or End User … Support Engineer to develop skills in Microsoft 365, endpoint management, systems administration and cloud technologies. You will provide 1st and 2nd line support, helping to resolve incidents, fulfil service requests and support day-to-day IT operations. Join experienced ...

Ready for your next step in IT support? A leading MSP is looking for a capable and customer-focused Second Line Support Engineer to join a growing team. This is an opportunity to take ownership of more complex technical challenges, work with … role requires occasional travel to customer sites. - Hands-on experience in a technical support, Service Desk or MSP environment, ideally at second-line level. - Strong troubleshooting capability across Windows, Microsoft 365, networking, endpoint and cloud technologies. - A structured and methodical approach to diagnosis, with strong attention ...

Kenneth Brian Associates are recruiting for an experienced 2rd Line IT Support Engineer to join a MSP based in Crawley. This is a senior technical role involving complex troubleshooting, infrastructure support and project delivery across a varied customer base. … senior escalation point for complex technical issues, taking ownership of incidents through to resolution. Provide 3rd line support across Microsoft 365, Azure, Windows Server, Active Directory and Microsoft Intune. Maintain and troubleshoot IT infrastructure, including Hyper-V, networking, firewalls, VPNs, backup and disaster recovery. Deliver customer ...

Opus Recruitment Solutions Limited is recruiting for a 2nd line support engineer on a 3-month contract, offering a daily rate of £150-£175 and Outside IR35. The role is hybrid, with three days on-site at UK offices (Glasgow, Manchester, Newcastle, Bristol … Maidenhead) and two days remote. You will provide MS 365 administration and troubleshooting, support Exchange Online, email security and mail flow, manage Entra ID and Active Directory users, and resolve networking issues (DNS, DHCP, VPNs) #J-18808-Ljbffr ...

Support Engineer in Aylesbury, offering a hybrid role with a salary up to £34,000. You’ll handle 1st/2nd line support, work across Microsoft 365 and Azure Entra ID, and visit client sites as needed. A strong focus ...

Nextech Group in the United Kingdom is seeking a 2nd Line IT Support Engineer to join its Cheshire-based team. The role blends remote troubleshooting with client-site work, offering exposure to installations and broader IT projects. You will handle 2nd line ...

Ocean Holidays is seeking an experienced IT Support Engineer … support for around 200 users in a hybrid Microsoft-focused environment. You will handle 1st/2nd line incidents from initial contact to resolution and collaborate with senior IT colleagues on complex issues. You will support Microsoft 365 services, Entra ID/ ...

Leisure is seeking a Technology Support Engineer to join the Technology team at Head Office. The role provides 1st and 2nd line IT support across Brio Leisure’s seven sites, combining remote and on-site work in a hybrid pattern. ...

Peel Digital in London is seeking an Application Support Engineer to join our 2nd line team. You will handle incidents from the Service Desk, prioritise tickets, respond to emails, and participate in on-call duties within a hybrid London setup. Experience with Linux ...

Sharp UK is seeking a 2nd Line Support Analyst to join our Service Desk. Based in Bristol or High Wycombe with hybrid work (3 days in office, 2 from home), you’ll escalate, diagnose, and resolve complex technical issues across infrastructure, cloud, and end-user … environments. You’ll contribute to knowledge sharing, support continuous improvements, and build strong relationships with customers while pursuing certifications and career growth. #J-18808-Ljbffr ...

Nexus Jobs Limited in London is seeking a 2nd Level Treasury Infrastructure Systems Support Engineer for the FIS Integrity platform in a hybrid London role, with partial work-from-home. You will investigate and resolve complex incidents, monitor systems, and collaborate with treasury, infrastructure ...

Uptime Solutions Ltd is seeking a 2nd Line Engineer to deliver exceptional IT support services from a hybrid location in Crawley. You will troubleshoot various technical issues for our MSP partners and mentor junior staff while ensuring high uptime levels for client systems. ...

Focus Group in the United Kingdom is seeking a Technical Support Advisor (2nd Line) to join a hybrid team in Shoreham-by-Sea. The role involves owning escalated incidents across Microsoft 365, Windows Server, networking and wireless technologies, from initial diagnosis through resolution. You will ...