12 of 12 Remote 2nd Line Support Engineer Jobs in England

2nd Line Support Engineer Bechtle are Europe's leading IT solution as service provider. As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job … Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of … and maintain strong relationships with other business units Ensure that customer and office solutions equipment/goods are installed to appropriate standards and industry best practice Provide occasional support of managed services operations, including involvement of weekend tasks Provide assistance to service team for technical design, implementation and support of customer incidents and projects Undertake customer More ❯

Hybrid Working - 2nd Line Support Engineer Required Our prestigious London based client seeks an experienced 2nd Line Support Engineer with the following must have skills and experience: Min of 3 years of commercial 1st- 2nd Line Support experience Support areas include computers, smart phones, telephony and audio/visual equipment. In addition to user support, The IT Executive will be expected to carry out project and infrastructure work as required, as well as basic training/inductions of new users. The role is expected to comprise of 80% support/20% project work. … Essential Skills Windows 10/11 Troubleshooting various desktop issues Windows Server 2008 R2/2012 R2/2016 Basic Apple Products Support Administration of Microsoft 365, SharePoint and Azure Active Directory Basic Networking (IP addressing/routing) Basic Security (Anti-Virus, Firewalls, Email Security) Audio Visual Support (Hybrid Meeting Rooms) Telephone system administration Desirable VMware More ❯

2nd Line IT Support Engineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £35,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 3 years' experience in a similar IT support role Experience using … related O365 admin Centre. Cloud knowledge of ideally Azure but AWS also considered Knowledge of SharePoint, firewalls, switches, routing, and security protocols (SPF, DKIM, DMARC) Windows Server experience Provide 2nd Line support remotely, over the phone and on client sites Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure Contribute … A valid UK Driving Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a 2nd Line Support Engineer (Cloud) on a permanent basis. The role would be excellent for a dynamic, customer-facing individual with strong IT support More ❯

2nd Line IT Support Engineer Chippenham, North Wiltshire (Hybrid - office, home and client site travel) £30,000 - £33,000 + Benefits Excellent opportunity for an experienced IT Support Engineer to join a dynamic Managed Service Provider, supporting a diverse client base across Wiltshire. This is a varied and hands … support, while also giving employees the tools, training, and autonomy to develop their careers in a supportive and fast-paced environment. In this role, you'll provide 2nd line IT support across multiple clients, handling escalations from the service desk and working closely with infrastructure specialists on live projects. The position is hybrid … responsibility, and plenty of progression opportunities. You'll be trusted to take ownership of escalated issues, contribute to projects, and build strong client relationships. The Role: * Provide 1st and 2nd line IT support across multiple SME clients (remote and on-site) * Take ownership of escalated tickets from the service desk and deliver timely solutions * Configure More ❯

2nd Line IT Support Engineer – Horsham - £35,000 + Hybrid Working! Role : 2nd Line IT Support Engineer Location : Horsham Salary : £30,000 - £35,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Merstham who are looking to expand their team! This More ❯

2nd Line Support Engineer 6 Month Fixed Term Contract Northampton (Hybrid Role) Salary is £33.000 Skills: Azure, Office 365, VMware, Windows Server, Active Directory, Windows 10/11, Exchange Server, networking (TCP/IP, DNS), and PC/server hardware. Were partnering with a leading UK charity to find a talented 2nd Line Engineer. This hybrid role gives you the best of both worlds the flexibility to work from home, plus the collaboration of on-site teamwork. This isnt just another IT job. Its your chance to use your skills to power meaningful change in the community, while thriving in a dynamic and busy IT environment. If you have … and want to take the next step in your career, this is the opportunity to grow, contribute, and make a real difference. Main responsibilities Provide first and second line technical support to end users in the use of hardware, software and telecoms services and deliver baseline support activities. Provide advice, documentation and training More ❯

Role: 2nd Line Engineer Location: Whiteley (3 Days WFH) Salary: £32,000 - £36,000 + Share Scheme AI Business | Modern Tech Stack | Young Culture | Flexible Hybrid Working Were partnered with a cutting-edge AI business in Whiteley thats shaking up the tech scene with innovative solutions and a bold growth plan. With a young, ambitious … culture and a clear vision for the future, theyre now looking for a 2nd Line Engineer to join their fast-moving team. This isnt your typical IT support role youll be working in a business thats built on innovation , with the chance to influence how IT supports next-gen AI solutions. Youll handle More ❯

Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on … Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field Support Engineer you will act primarily as an onsite engineer for a set of clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field Support Engineer you will be supporting clients onsite on a regular More ❯

2nd Lin e Infrastructure/Support Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously …/Teams), networking technologies and storage. Your Role and Responsibilities. The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on-site support. There is also a requirement to provide out of hours on call support. You … will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. SKILLS AND KNOWLEDGE: Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V, with knowledge of VMware horizon being an advantage; Have excellent knowledge of Windows Server More ❯

IT support technician – MSP Up to £30k Working from home with client visits Devon Benefits: Work from home (apart from client visits and initial onboarding) Health care plan Holiday increases with length of service Team socials Retails discounts Subsidised Broadband I am working with an MSP in Devon who is looking for a skilled IT support technician with extensive first line, and some second line experience to join the team. This role will require client site visits and as such you will need to be able to drive to be successful. You will be providing day to day IT support for clients, remotely and on site when needed. … they are looking for: Ideally experience in an MSP or supporting lots of external end users. Drivers license Microsoft 365 – Azure/Entra, Exchange Online, SharePoint, Office Internet support – diagnostic, installation etc. Hardware support – including printers, laptop Various OS support – Windows, MacOS Group Policy DHCP, DNS Desirable: Remote monitoring and Management tools - DATTO Virtual More ❯

IT support technician – MSP Up to £30k Working from home with client visits Devon Benefits: Work from home (apart from client visits and initial onboarding) Health care plan Holiday increases with length of service Team socials Retails discounts Subsidised Broadband I am working with an MSP in Devon who is looking for a skilled IT support technician with extensive first line, and some second line experience to join the team. This role will require client site visits and as such you will need to be able to drive to be successful. You will be providing day to day IT support for clients, remotely and on site when needed. … they are looking for: Ideally experience in an MSP or supporting lots of external end users. Drivers license Microsoft 365 – Azure/Entra, Exchange Online, SharePoint, Office Internet support – diagnostic, installation etc. Hardware support – including printers, laptop Various OS support – Windows, MacOS Group Policy DHCP, DNS Desirable: Remote monitoring and Management tools - DATTO Virtual More ❯

IT support technician – MSP Up to £30k Working from home with client visits Devon Benefits: Work from home (apart from client visits and initial onboarding) Health care plan Holiday increases with length of service Team socials Retails discounts Subsidised Broadband I am working with an MSP in Devon who is looking for a skilled IT support technician with extensive first line, and some second line experience to join the team. This role will require client site visits and as such you will need to be able to drive to be successful. You will be providing day to day IT support for clients, remotely and on site when needed. … they are looking for: Ideally experience in an MSP or supporting lots of external end users. Drivers license Microsoft 365 – Azure/Entra, Exchange Online, SharePoint, Office Internet support – diagnostic, installation etc. Hardware support – including printers, laptop Various OS support – Windows, MacOS Group Policy DHCP, DNS Desirable: Remote monitoring and Management tools - DATTO Virtual More ❯