3rdLineSupportEngineer – Luton Onsite work 5 days per week Salary up to £40k + on call bonus up to £3k 3rdLinesupportEngineer required for a leading client based in Luton. My client … is currently seeking a 3rdLineSupportEngineer to come on board to provide comprehensive support for all electronic communication systems on-site, while also taking a leading role in driving technology change and improvement projects and managing external support … that issues beyond your scope are promptly escalated to the appropriate internal or external parties, aiming for quick resolution. Key skills and responsibilities: Strong 3rdLineSupport Experience Take ownership of, investigate, and resolve escalated IT support issues in accordance with agreed SLAs. more »
Ellesmere Port, England, United Kingdom Hybrid / WFH Options
CNS IT Ltd
IT SupportEngineer 2nd/3rdLine Location : Chester, CH1 6LT Salary : £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract : Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and … Our engineers have received a pay rise & bonus every year for the last 18 years! IT SupportEngineer 2nd/3rdLine - The Role : The role involves the support of a wide range of IT systems, site visits to install equipment … team, the training you will receive and experience of working with multiple and diverse IT systems will result in you becoming a more accomplished 3rdline rated, top level IT Engineer able to face and solve any issue you come across – the ultimate engineer. Future more »
IT SupportEngineer –Investment Firm - 1st-3rdLine Flexible hybrid working/Extensive Benefits/Great Bonus/Salary £45-55K A UK Investment Firm with fantastic benefits are recruiting for a IT SupportEngineer to join their … IT team in their Central London based headquarters. The Support analyst will be dealing with a range of mostly 1st/2nd issues and some third. They will be triaging and closing tickets and providing general IT Support to the business. You will provide technical support … Flexible hybrid working/Extensive Benefits/Great Bonus/Salary £45-55K IT SupportEngineer –Investment Firm - 1st-3rdLinemore »
Stevenage, Hertfordshire, South East, United Kingdom
Connexa
3rdLine Technical Support & Project Engineer Location: Stevenage (Head Office and Customer Sites) Contract: Full-time, Permanent Salary: Up to £45,000 (Dependent on experience) Working hours: 08:30-18:00, Monday to Friday (Excluding Public Holidays) Are you a seasoned IT professional … with a knack for problem-solving and delivering top-tier technical solutions? Our client is looking for an experienced 3rdLine Technical Support & Project Engineer to join their dynamic team in Stevenage. This is a fantastic opportunity to further your career, working across … IT infrastructure, including servers, networks, and security * Advise clients on system improvements and future IT strategies * Work closely with internal staff, clients, and 3rd parties to ensure high-quality service delivery * Keep accurate and up-to-date technical documentation Benefits: * Casual dress code * Company events * Pension scheme * Employee more »
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
CNS IT Limited
IT SupportEngineer 2nd/3rdLine Location: Chester, CH1 6LT Salary: £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract: Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and … Our engineers have received a pay rise & bonus every year for the last 18 years! IT SupportEngineer 2nd/3rdLine - The Role: The role involves the support of a wide range of IT systems, site visits to install equipment … team, the training you will receive and experience of working with multiple and diverse IT systems will result in you becoming a more accomplished 3rdline rated, top level IT Engineer able to face and solve any issue you come across - the ultimate engineer. Future more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
2nd/3rdLineSupportEngineer Swindon Up to £37,000 + 33 Days Holiday + Healthcare Cash Plan + Retail Discounts + EAP + Life Insurance + Package Excellent opportunity for a 2nd/3rdLineSupport … 30am-6pm. This is a fully on-site position with no home working. The ideal candidate will be a well rounded 2nd/3rdLineSupportEngineer with a good knowledge of Servers, Networking, and Configuration. Candidates must be confident with server build … join an established business offering a collaborative and welcoming team environment, a technically fascinating work-load, and a great package! The Role: *2nd/3rdLineSupport *On-phone and email-based support *Working with a ticketing system *Shifts: 7:30am-3:30pm more »
Birmingham, Hay Mills, West Midlands (County), United Kingdom Hybrid / WFH Options
Proactive Appointments
2nd/3rdlineSupportEngineer Hybrid We’re recruiting on behalf of a highly respected company looking for an experienced 2nd/3rdLineSupportEngineer to join a skilled team responsible for maintaining a … and technical project work, requiring a professional with a versatile skill set and a proactive approach. The Role: As a 2nd/3rdLineSupportEngineer , you will provide expert technical support and play a key role in implementing … control techniques, with experience deploying and managing security solutions. A collaborative approach to mentoring, fostering growth and knowledge sharing within the team. 2nd/3rdlineSupportEngineer Due to the volume of applications received for positions, it will not be possible to more »
Skelmersdale, Lancashire, North West, United Kingdom Hybrid / WFH Options
Coaction Recruitment Limited
rd LineSupportEngineer £30,000 to £35,000 basic salary per annum plus benefits including bonus, pension, private medical, 23 days holiday and excellent training & development plans etc. Our key client, a leading IT support and solutions provider, are looking for … a 3 rd LineSupportEngineer to join their high-performing service desk team on a permanent basis. The 3 rd LineSupportEngineer will be joining a thriving business that really value their staff and provide excellent … career development and training opportunities. The successful 3 rd LineSupportEngineer will be responsible for troubleshooting and resolving complex technical issues, so this position will suit an engineer with a high level of skill across a broad range of technologies. The more »
Whiteley, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Do you have a minimum of 3 years working for an MSP? Are you experienced with complex 3rdlinesupport queries? We’re looking for a senior supportengineer to join our growing team. As a member of the technical operations … knowledge of technologies, excellent problem-solving skills, and the ability to manage multiple tasks efficiently whilst maintaining communication with our customers. Job responsibilities: Provide 3rd level technical support to customers, resolving complex hardware and software issues and reducing reoccurring incidents. Collaborate with, and mentor junior members of … technical assistance with the planning and implementation of internal and customer IT Projects. Create and maintain documentation for technical procedures, configurations and solutions. Support the Sales and Account Management Teams with customer-facing technical pre-sales assistance. Deliver product presentations and demonstrations, providing support at external more »
Service Desk Analyst – 2nd/3rdLineSupport I am currently recruiting on behalf of a leading Supply Chain Organisation in Surrey for a Service Desk Analyst to join them on a permanent basis. We are essentially seeking a Service Support Agent (2nd …/3rdlinesupport) to be the interface between the business and the IT department. To take ownership, logs & co-ordinate all computer hardware & software related queries & requests from the group. Where possible will answer queries directly, or co-ordinate the incident/problem determination … in the area of logging and resolving technical issues with laptops, PCs and handheld devices. We are looking to engage with a 2nd/3rdLineSupport Agent with the following: Has some knowledge of the majority of the software products or platforms used. With more »
our dynamic team in the fast-paced FMCG sector, where innovation and efficiency drive our success. We are seeking a talented and versatile IT 3rdLineSupportEngineer to be an integral part of our IT department. If you're a problem-solver … with a passion for technology and a knack for networking and the Windows stack, we want to hear from you! Key Responsibilities: Provide 3rdlinesupport for all IT-related issues, ensuring timely resolution and minimal disruption to operations. Troubleshoot and resolve complex issues related … staff, fostering a collaborative and learning-focused environment. Document all technical procedures and troubleshooting steps for future reference. Key Requirements: Proven experience in a 3rdlinesupport role, preferably within an FMCG or similarly fast-paced environment. Strong expertise in the Windows stack, including Windows more »
Join Our Team as a 3rdLine Helpdesk Engineer in Leeds. Position: Senior IT Helpdesk Engineer Location: Leeds Salary: Up to £50,000 per annum Key Responsibilities - Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualization technologies. Be … member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team. Provide key 3rdLine IT Support to external clientele Monitor system performance and troubleshoot issues to ensure optimal performance and reliability. Collaborate with … to improve efficiency, scalability, and resilience of the infrastructure. Document system configurations, processes, and procedures for knowledge sharing and future reference. Provide technical support and guidance to internal teams and end-users as needed. Benefits - Competitive Salary Package - Enjoy a salary of up to £50,000, reflecting your more »
Employment Type: Permanent
Salary: £40000 - £50000/annum Training - Hands on - Exposure
3rdLineSupportEngineer - Wembley £65,000 Our client is seeking a skilled and proactive 3rdLineSupportEngineer to join our IT team based in Wembley. The successful candidate will play a key role in … our infrastructure, ensuring the smooth operation of our systems, and maintaining compliance with industry standards such as GDPR and ISO27001. Key Responsibilities: Provide advanced 3rdlinesupport for escalated issues, troubleshooting and resolving complex IT problems. Manage and maintain Microsoft 365, including MS Tenant administration … networking setup, troubleshooting, and maintenance, including IP configurations, firewalls, and VPNs. Support Sentinel for security monitoring and reporting. Requirements: Proven experience in 3rdlinesupport, with strong skills in Microsoft 365, Intune, A/D, and MS Tenant management. Understanding of networking fundamentals more »
Chorleywood, Hertfordshire, United Kingdom Hybrid / WFH Options
Maxnett
2nd/3rdLine IT SupportEngineer | Chorleywood, Herts | Full Time | £28,000 to £45,000 per year Our client is a small but well-established Managed Service Provider delivering a comprehensive range of outsourced IT services to all types of organisations. The … they are looking for enthusiastic, committed professionals to join their team in Chorleywood, Herts. Your role will involve consultancy, design, deployment, administration and support of new and existing Cloud and Infrastructure solutions. The job allows for some hybrid working where this is practical. The team is small, friendly … Chorleywood, Herts A respectful, sociable outlook Dedication and commitment What will your role look like? Work with the team to design, implement and support cloud solutions Serve as an escalation point for complex support issues Configure and deploy hardware, and networking equipment Manage relationships with thirdmore »
3rdLineSupportEngineer - Luton Onsite work 5 days per week Salary up to £40k + on call bonus up to £3k 3rdLinesupportEngineer required for a leading client based in Luton. My client … is currently seeking a 3rdLineSupportEngineer to come on board to provide comprehensive support for all electronic communication systems on-site, while also taking a leading role in driving technology change and improvement projects and managing external support … that issues beyond your scope are promptly escalated to the appropriate internal or external parties, aiming for quick resolution. Key skills and responsibilities, * Strong 3rdLineSupport Experience * Take ownership of, investigate, and resolve escalated IT support issues in accordance with agreed SLAs. more »
Role: 2x 3rdLineSupport Engineers required Permanent only Location: Plymouth Salary: £37k - £54k depending on experience + 6% annual bonus Onsite role: Need to be on-site 5 days per week to start with, there maybe flexibility on this over time but not at … the UK but owned by a large us company so you get the big company benefits with the small company culture. They require2x experienced 3rdLineSupportEngineer to undertake a permanent position based at their Plymouth office. In order to be successful … just a bonus if they have this, practical experience is more important Within this role, you will be responsible for: Network Configuration and Support: Identify, configure, and support network equipment to ensure optimal performance Virtualisation: Utilise VMware ESXi or similar virtualisation technologies to maintain and deploy more »
Whiteley, Hampshire, Segensworth, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Do you have a minimum of 3 years working for an MSP? Are you experienced with complex 3rdlinesupport queries? We're looking for a senior supportengineer to join our growing team. As a member of the technical operations … knowledge of technologies, excellent problem-solving skills, and the ability to manage multiple tasks efficiently whilst maintaining communication with our customers. Job responsibilities: Provide 3rd level technical support to customers, resolving complex hardware and software issues and reducing reoccurring incidents. Collaborate with, and mentor junior members of … technical assistance with the planning and implementation of internal and customer IT Projects. Create and maintain documentation for technical procedures, configurations and solutions. Support the Sales and Account Management Teams with customer-facing technical pre-sales assistance. Deliver product presentations and demonstrations, providing support at external more »
West London, London, United Kingdom Hybrid / WFH Options
Proactive Solutions Group Ltd
3rdLineEngineer/IT SupportEngineer/Technical SupportEngineer (WEST LONDON). We are seeking a highly motivated and experienced Senior Technical Support Analyst (Microsoft 365 Specialist) to join an expanding team in … WEST LONDON. The 3rdLineEngineer/IT SupportEngineer/Technical SupportEngineer role requires an experience level of 8+ years in a similar role and is hybrid working on a 60/40 split … candidate will have strong troubleshooting skills, a passion for problem-solving and the ability to work in a fast-paced, client-focused environment. The 3rdLineEngineer/IT SupportEngineer/Technical SupportEngineer role requires more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
Proactive Solutions Group Ltd
3rdLineEngineer/IT SupportEngineer/Technical Support Engineer. We are seeking a highly motivated and experienced Senior Technical Support Analyst (Microsoft 365 Specialist) to join an expanding team. The 3rdLine … candidate will have strong troubleshooting skills, a passion for problem-solving and the ability to work in a fast-paced, client-focused environment. The 3rdLineEngineer/IT SupportEngineer/Technical SupportEngineer role requires … of a subject matter expert, which means constantly striving to be at the top of your game in the latest Microsoft technologies and methodologies. 3rdLineEngineer/IT SupportEngineer/Technical SupportEngineer Key Responsibilities more »
3rdLine IT SupportEngineer for a busy MSP with a strong background in IT background you will have strong IT support, systems admin, and network management. Working with servers, OS’s Windows and Linux. This is working in a busy … be ideal - Microsoft Certified Systems Engineer, Cisco Certified Network Professional, CompTIA Server+ are highly desirable. You will have proven experience in a 3rdlinesupport or similar role, with a strong background in IT support, systems administration, and network management in … excellent communication skills. Working well under pressure to ensure stability and reliability of IT systems. On a day-to-day basis you will: Provide 3rdlinesupport – troubleshooting for escalated incidents and service requests, resolving complex technical IT issues related to systems, networks, applications and more »
IT Service Desk 2nd/3rdlineSupportEngineer – 24x7 ops Looking for an experienced IT service desk, IT supportEngineer to join a new 24x7 operations team. Providing 2nd and 3rdline IT support … tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rdLine duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to 2022 Active Directory more »
CH1, South Wirral, Cheshire West and Chester, Cheshire, United Kingdom Hybrid / WFH Options
CNS IT Limited
IT SupportEngineer 2nd/3rdLine Location: Chester, CH1 6LT Salary: £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract: Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and … Our engineers have received a pay rise & bonus every year for the last 18 years! IT SupportEngineer 2nd/3rdLine - The Role: The role involves the support of a wide range of IT systems, site visits to install equipment … team, the training you will receive and experience of working with multiple and diverse IT systems will result in you becoming a more accomplished 3rdline rated, top level IT Engineer able to face and solve any issue you come across - the ultimate engineer. Future more »
Employment Type: Permanent
Salary: £26000 - £40000/annum £26 to £34k, DOE + Bonus & Benefits
Newcastle upon Tyne, Tyne & Wear, United Kingdom Hybrid / WFH Options
Latcom plc
3rdLine IT Support Engineer. My client based in Newcastle are looking for a 3rdLine IT SupportEngineer but would consider an experienced 2nd liner ready to step into a 3rdline role. Client more »
Employment Type: Permanent
Salary: £35000 - £37000/annum + Training + Progression + Benefits
Central London, Golborne, Greater London, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
2nd/3rdLine IT Support Engineer. £40K + Benefits Package. 6 Months FTC. Onsite. West London. T6/MN/(phone number removed). Must be eligible to work in the UK. Onsite - Working onsite Monday to Friday during term time - flexibility to work … from home, or reduced hours during the School holiday periods. Leading Public School (fee charging) educational provider is seeking to secure a 2nd/3rdLine IT Support Engineer. The role will support 35+ staff members & 100 Students. Technical Skills - Experience Required: 2nd …/3rdLine IT SupportEngineer - System Administrator. MacOS & iOS - connectivity & configuration. Apple & JAMF based environment. Office 365 - support experience. Google Workspace - support experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software supportmore »
3rdLine IT SupportEngineer Watford – Hybrid (After Probation) £35,000 to £40,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering … services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 3rdLine IT SupportEngineer to provide 2nd and 3rdlinesupport and maintenance on-site and remotely with a focus … on desktop, server and infrastructure support. The successful 3rdLine IT SupportEngineer will act as the escalation point for the service desk and will also work alongside the Service Desk Manager working directly with all managed services customers. Essential Requirements of the more »