Service Assurance Analyst
- Hiring Organisation
- Reed
- Location
- Warrington, Cheshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £450 - £475 per day, Inc benefits
ensure they deliver maximum value to the business. Make decisions based on process and experience, and identify ways to improve existing services. Required Skills & Qualifications: Excellent verbal and written communication skills; ability to present information effectively to a broad audience. Analytical and methodical, able to work through … Understanding of technology, infrastructure, telecommunications, and networks, with the ability to translate technical information for business users. Excellent customer service attitude, communication, and interpersonal skills including strong influencing and stakeholder management. Broad business knowledge, including understanding of ‘end-to-end' process operation. ITIL Foundation qualified ...