customizing, and integrating Microsoft Dynamics 365. Excellent experience in using CRM SDK Familiarity with reporting and analytics capabilities within Dynamics to monitor and track casemanagement performance and key metrics. Knowledge of access control mechanisms within Dynamics entities. CaseManagement and Workflows Extensive experience in designing … and developing casemanagement solutions using the Dynamics platform. In-depth knowledge and hands-on experience with casemanagement concepts, processes, and best practices within the context of Dynamics solutions. Proficiency in configuring, customizing and optimizing casemanagement modules, workflows, queues, service level agreements … SLAs), case escalation and resolution processes, including the ability to design and implement complex routing and assignment rules. Integration Experience in designing and implementing integrations between Dynamics and other ERP systems. Experience in integrating casemanagement functionality with other systems or platforms, such as knowledge bases, self More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Circle Group
IT Project Manager - Legal - Leeds IT Project Manager with Legal software project management experience and a track record of the delivery of new legal software projects i.e. such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms, is required … office This is an exciting opportunity to participate in a significant software upgrade program across almost their entire software suite, including a new Practice Management System (PMS), Document Management System, and caseManagement system. You must have experience implementing cloud-based finance or legal application software …/upgrading old legacy systems. Experience required: - Proven experience in delivering medium to high complexity IT projects across Legal Applications & Cloud Services in Practice Management Systems/Document Management Systems/CaseManagement systems - Been an IT Project Manager or a Senior Business Analyst in the More ❯
you to leverage your skills and make positive impact? We are looking for an experienced IT professional to join during the transition of legacy casemanagement systems to modern, cloud-based solutions. Your role will focus on maintaining and supporting on prem legacy systems during ongoing transformation to … Infrastructure support. Therefore we are looking for all-arounder, with good SQL knowledge. What You Will Do Provide expert support and maintenance for legacy casemanagement systems (Extranet, CMS, DTS, EKS2, and ADMS) in collaboration with the IT teams. Ensure the legacy systems continue to run smoothly during … patches, and general system maintenance for both legacy and cloud-based systems. What do you need to be successful? Strong experience in SQL server management and replication. Experience in writing and optimising SQL scripts for system management and troubleshooting. Strong knowledge of SharePoint (on-premise & cloud). Experience More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
identifi Global Resources
you to leverage your skills and make positive impact? We are looking for an experienced IT professional to join during the transition of legacy casemanagement systems to modern, cloud-based solutions. Your role will focus on maintaining and supporting on prem legacy systems during ongoing transformation to … Infrastructure support. Therefore we are looking for all-arounder, with good SQL knowledge. What You Will Do Provide expert support and maintenance for legacy casemanagement systems (Extranet, CMS, DTS, EKS2, and ADMS) in collaboration with the IT teams. Ensure the legacy systems continue to run smoothly during … patches, and general system maintenance for both legacy and cloud-based systems. What do you need to be successful? Strong experience in SQL server management and replication. Experience in writing and optimising SQL scripts for system management and troubleshooting. Strong knowledge of SharePoint (on-premise & cloud). Experience More ❯
available on our website. The Information and Intelligence Assistant IIA will collate information ensure it is accurately recorded, complete initial searches and enquiries using casemanagement and intelligence systems. They will evaluate different types of fraud, bribery and corruption information and prioritise it to reduce threat, risk, harm … Interviews will be held face to face w/c 23.6.25. Main duties of the job Receives and accurately records information on the intelligence management system , in line with confidentiality, sensitivity and duty of care policies and relevant legislation to ensure intelligence is processed in line with the National … Gather, research and evaluate information to prioritise reducing threat risk and harm and aid informed decision making. Maintain the integrity of the intelligence and casemanagement system by ensuring entries are necessary, proportionate, relevant, accurate, timely and secure. Work in collaboration with all external and internal stakeholders to More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Sainsburys, Post Office, Pret and More Your Background/Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UKs leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring More ❯
s, Post Office, Pret and More Your Background/Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
s, Post Office, Pret and More... Your Background/Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
s, Post Office, Pret and More Your Background/Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
s, Post Office, Pret and More Your Background/Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Post Office, Pret and More br Your Background/Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management br About us: br We are the UK’s leading provider of Award-Winning HR technology, consulting and advisory services. br We help build … consulting business pretending to understand HR. We do know HR; we live and breathe it. br Our Tech: br Our award-winning employee relations casemanagement system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. br Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual More ❯
company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring … business journey, you will seek to build partnerships that support mutual success and long-term value. Where you ll add value: + Customer Relationship Management - You ll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction. More ❯
Leeds, West Yorkshire, Holbeck, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring … business journey, you will seek to build partnerships that support mutual success and long-term value. Where you’ll add value: + Customer Relationship Management - You’ll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction. More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring … business journey, you will seek to build partnerships that support mutual success and long-term value. Where you'll add value: + Customer Relationship Management - You'll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction. More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring … business journey, you will seek to build partnerships that support mutual success and long-term value. Where you'll add value: + Customer Relationship Management - You'll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction. More ❯
Polegate, East Sussex, South East, United Kingdom Hybrid / WFH Options
Posturite Limited
Testing: Perform performance, load, and security testing to ensure software meets high reliability and compliance standards. Azure DevOps Integration: Utilise Azure DevOps for test casemanagement, reporting, and CI/CD pipeline integration. Collaborate with developers to ensure seamless integration of automated tests into CI/CD workflows. … Strong hands-on experience with test automation frameworks. Solid understanding of functional, regression, performance, load, and security testing. Proficient in Azure DevOps, including test casemanagement and CI/CD pipeline integration. Experience with integrating automated testing into CI/CD workflows. Strong analytical and problem-solving skills More ❯
ll collaborate with a team of six application managers, designing, implementing, and maintaining the landscape. Your expertise will focus on the ServiceNow Customer Service Management application; including casemanagement, advanced work assignment, virtual agent, chatbots, knowledge management, SLA & entitlements, CSM/FSM workspace, customer service portal … responsible for delivering customer integrations as well as supporting internal business integrations. Other applications on the platform where experience is preferred are Field Service Management (FSM), IT Service Management (ITSM) and Strategic Portfolio Management (SPM). You will work closely with key users to identify, specify, and More ❯
Sunbury-on-thames, Middlesex, United Kingdom Hybrid / WFH Options
Kinlys Global Services
ll collaborate with a team of six application managers, designing, implementing, and maintaining the landscape. Your expertise will focus on the ServiceNow Customer Service Management application; including casemanagement, advanced work assignment, virtual agent, chatbots, knowledge management, SLA & entitlements, CSM/FSM workspace, customer service portal … responsible for delivering customer integrations as well as supporting internal business integrations. Other applications on the platform where experience is preferred are Field Service Management (FSM), IT Service Management (ITSM) and Strategic Portfolio Management (SPM). You will work closely with key users to identify, specify, and More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Birchwell Associates Ltd
This is a fantastic opportunity for an experienced Proclaim Developer (or someone with a strong background in a similar legal casemanagement system) to contribute to ongoing digital improvements. You will work closely with internal teams to design, develop, and maintain efficient workflows and templates within the system … to a highly regarded Employee Assistance Programme What Were Looking For The ideal candidate will have hands-on experience with Proclaim or a comparable casemanagement system, combined with a proactive approach to problem-solving and the ability to work well within a collaborative team. Essential Skills & Experience More ❯
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
London, England, United Kingdom Hybrid / WFH Options
Honor Search Ltd
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
East London, London, United Kingdom Hybrid / WFH Options
Honor Search Ltd
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Honor Search Ltd
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Honor Search Ltd
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯