1 to 25 of 46 Case Management Jobs in England with Remote Work Options

Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More… Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UK's leading provider of Award-Winning … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

for UKAEAs employment policy framework, the Employee Relations strategy and for providing advice and guidance on all people-related matters and ensuring a consistent case management approach. The team are the subject matter experts on employee relations and policy. You'll be responsible, along with the ER Specialist … practice and legislative requirements to mitigate risk and escalation. You will also be responsible for managing low to medium complex cases from commencement to case conclusion. Additional Responsibilities: - Lead on employee relations issues, ensuring that cases are well managed, handled swiftly and effectively and in line with organisational policy … ensuring they align with current legislation and business needs. - Write, develop and deliver bite-size training and coaching sessions on topics relating to people management and employee relations best practice, employment law, and HR policies to ensure consistent application across the organisation. Qualifications - Significant HR experience and/or more »

the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsburys, Post Office, Pret and More Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UKs leading provider of Award-Winning HR … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

CMD, PHR and at final hearing level (although the latter is not essential). You will work from home. We use LEAP cloud-based case management and O365. Remuneration will be by way of a self-employed consultant fee share arrangement. Please apply with your CV together with more »

Proclaim and SQL Developer (Proclaim Case experience is a Must have for the role - Either commercial exposure or basic level experience) Salary – up to £53,000 Location: Hull or Manchester/(Hybrid working once a week in either office) About the Role Due to expansion and a newly created … a commitment to teamwork and seek to advance their skills within a dynamic professional environment. This position entails ensuring seamless integration between Katchr, its case management system, and other business solutions and services. This is a great opportunity to join an award-winning growing law firm with excellent … and Microsoft Reporting Tools Proven analytical and problem-solving skills coupled with a positive, innovative, and inquisitive mindset. Demonstrated experience in developing the Proclaim Case Management System or similar CMS. In-depth understanding of legal workflows and their seamless integration into case management software. Exceptional verbal more »

About the role: The role of the Customer Service Centre (CSC) is to provide a single point of contact for our customers. The Facilities Management Helpdesk is one team operating within a wider Customer Service function. You will be responsible for both the leadership of your team, and delivery … flows, resources, reporting systems and processes ensuring documentation and procedures are kept up to date. Provide regular reporting to other members of the Facilities Management Helpdesk function and wider NHSPS management team to support trend analysis, performance management and operational improvement. Support the complaints investigation process and … where appropriate take ownership of escalations. Escalating to Operational Management where applicable. Taking any learnings from complaints to feed into Continuous Improvement. Find opportunities to work collaboratively to improve the service delivered to customers, with a 'right first time' approach.What you will bring to the role: Experience in a more »

new tech and tools along the way. Responsibilities of the Proclaim Developer Lead the design, development, and day-to-day administration of the Proclaim case management system Undertake including template maintenance, user configuration, task server administration, and report design and execution. Collaborate with the general IT department and … Experience working on multiple projects of work in a fast-paced environment Creative mindset and ability to come up with innovative solutions Strong stakeholder management skills and desire to work as part of a team/autonomously Rory wants: Developer, Proclaim, Software, Legal Tech Please see our website page more »

make BJSS a great place to work, and you will contribute to this by ensuring consistency in approach across the company, along with proactive case management, and working with the wider People Team to design and deliver engaging and impactful people initiatives. Your key responsibilities will be: Partnering … business-as-usual People processes when required (e.g. salary and bonus review, benefits administration, payroll change information) Take ownership for gathering and presenting insightful management information, to aid effective decision making Review and advise on change to People processes to drive efficiency and best practice Other relevant duties as … this into clear, usable information/actions Highly adaptable; open to change and willing to ‘muck in’ to get the job done Strong stakeholder management skills; the ability to build relationships, understand needs, and offer considered guidance An enthusiastic team-player, while still self-driven and able to work more »

make BJSS a great place to work, and you will contribute to this by ensuring consistency in approach across the company, along with proactive case management, and working with the wider People Team to design and deliver engaging and impactful people initiatives. Your key responsibilities will be: Partnering … business-as-usual People processes when required (e.g. salary and bonus review, benefits administration, payroll change information) Take ownership for gathering and presenting insightful management information, to aid effective decision making Review and advise on change to People processes to drive efficiency and best practice Other relevant duties as … this into clear, usable information/actions Highly adaptable; open to change and willing to ‘muck in’ to get the job done Strong stakeholder management skills; the ability to build relationships, understand needs, and offer considered guidance An enthusiastic team-player, while still self-driven and able to work more »

spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … screening logic Knowledge and experience to work with several systems and technology programs that facilitate the day to day operations, including KYB/KYC case management tools, public company registers, Sanctions and PEP screening tools, Transaction Monitoring systems (such as Featurespace, Go AML and Tableau). Strong knowledge more »

injury. About The Role: As the Proclaim Developer, you will be responsible for the design, development, and day to day administration of the Proclaim case management system. You will also be responsible for the day-to-day administration of the Proclaim system including template maintenance, user configuration, task … and Exchange -You have advanced Report training or equivalent practical experience of designing, amending and scheduling reports What you will be doing: -Creating new case types, database fields and correspondents -Screen design and intelligence -Using maths fields and tests to perform specific functions -Workflow maintenance including creation of linked more »

using Lightning Web Components, Visualforce, Apex coding. Design and delivery of a Knowledge Centric Service (KCS) application. Used for monitoring of Knowledge Articles and Case Management. Core development work using custom objects, permission sets, reports, dashboards, and flows. Requirements: Must have Development level experience across Service Cloud, Experience Cloud … and Apex calls. Strong working experience with KCS (Knowledge-Centered Service) Strong experience with integrations of Onmi Chanel, Live Chat and ChatBot ITSM, Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and make recommendations Follow clear processes for changes more »

moving forward. You'll be joining a team that is growing from one Scrum team to three, focusing on specific projects from CRM to Case Management Systems, bringing your wealth of knowledge and experience to implement this into the evolving department. This will be a great opportunity to … can have a say as to what good looks like and what the best strategies are best to implement. The role will entail: Line Management of 1 or 2 direct reports (Power Platform Developers) Drive best practices & ways of working Mentoring & guiding more junior members of the team Helping … external facing position Power Automate, Power Platform, Model Driven Apps & Power Pages JavaScript & XML HTML/CSS Desirable experience: PowerBI Dataverse Azure DevOps Line management What's in it for you?: Up to £70,000 (dependent on experience) Hybrid working: 1 day in Bristol per week, 1 day in more »

the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the … Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities more »

Additionally, the TSD Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison with Client; work more »

this themselves; Configure forms, workflows and document templates in a low code environment; Support sales through product demonstrations and the creation of prototypes Product Management Feeding your unique knowledge of customer requirements into the product roadmap and designing core product where appropriate. Change Manager Ensuring the successful adoption of … our clients through comprehensive training, mentoring, and and advocacy. Qualifications: Someone who is passionate about business change through technology and the possibilities that a case management can bring to business Have a strong technica l acumen who understands system and data architectures Have a proven track record in … you understand the need to deliver to time and budget is paramount Comfortable in a flexible & hybrid working environment Experience in software implementation, ideally case or matter management applications , and similar experiences across industries such as real estate (preferably), legal, insurance, regulatory, or BPO is all good! Morae more »

Proficient with SQL and visualisation tools; Power BI, Tableau, Excel Minimum of 2 years' working in a Data Analyst role Experience working with Legal Case Management Systems; Proclaim, Visual Files, Leap etc. Analytical mindset and a methodical approach to tasks Able to translate complex data sets into actionable more »

essential software products such as Adobe, Mimecast, Docusign, and RMM/MDM. Oversee hosted systems used in the legal profession, including the firm’s Case Management System, to maintain operational efficiency. Skills Requirements: Proven experience providing IT support in a professional environment, preferably within the legal sector. Strong more »

2nd Line Support Technician you will be a point of contact for Digital Support queries arriving via phone/email/form. Using a case management system to manage cases. Triaging/analysing and resolving incidents relating to Appello’s products. Diagnosing the root cause and documenting interactions more »

for: Providing advice to managers for more complex ER cases which will include a range of issues Identifying, assessing, managing, resolving and mitigating risk. Case management; supporting them through to early conciliation and employment tribunal. Creating and delivering face to face and virtual training of HR related matters more »

Your new role Develop and maintain the organisation's strategy on information and records governance and leading a programme of works related to information management and data governance. Review data sharing agreements and supplier clauses to ensure all council information is appropriately handled and processed. Review corporate services and … quality assurance and oversight of all FOI/SAR responses, to ensure responses are accurate, responded in time, using the Organisation's corporate FOI case management portal. Direct line report to the Information Governance Officer, providing managerial supervision and support. Ensure the Organisation complies with current and future … of the best approach to achieve them, whilst recognising the specific requirements and complexities of each service. Work with and lead, in a matrix-management structure, staff of all levels to provide specialist advice and training on all matters relating to Data Protection to ensure appropriate records management more »

CM Pro Developer A Case Management Pro Analyst is required for our client for an initial 3-month contract (likelihood to extend). To support our clients new CRM - Verint and in particular CM Pro development (cloud based). This is a remote position, however some days are … the office during the first 2 weeks of the assignment (to collect laptop and to familiarise yourself with the role). Experience of Verint Case Management Professional Cloud/On prem, from an operational perspective or developer. Technical Requirements Preferably: Demonstrable experience of developing the Verint CRM system …/case management pro. Experience in low code application development including extending basic code functionality to deliver more complex processes. Experience in contributing to delivery of applications from concept, through beta and into production. Experience and comfort with Agile/Dev Ops methodologies. Proficiency in web-based languages more »

We are seeking a driven and passionate Product Manager to take ownership of the strategic development and ongoing success of our empower Employee Relations Case Management solution. You will collaborate with cross-functional teams to define the product vision, roadmap, and execute initiatives aligned with the needs of … outcomes that empower aims to deliver. Conducting market research, analyse competitor offerings, and gather ongoing customer feedback to identify opportunities to enhance empower 's case management capabilities. Working closely with sales, marketing, development, and customer support teams to streamline case workflows, effective go-to-market strategies, and … product change. Serving as an internal and external champion of the empower product, articulating its value proposition and key benefits for HR professionals. Line management of a small team of Product Owners/Business Analysts. Skills and experience required to be a successful Product Manager: Minimum of 3 years more »

and report to insurers on policy cover and claims outside the delegated authority. - Maintain the integrity, accuracy, and quality of data on the electronic case management system. Required Knowledge, Skills, and Experience: - Proven experience in handling technical claims with a deep understanding of relevant legislation and legal frameworks. … challenging situations. - Strong organisational abilities, able to prioritise effectively and deliver quality work under tight deadlines. - Proficiency in Microsoft Office suite and experience with case management systems. Desirable: - Qualifications such as LLB, GDL, ACII, or CILEx. - Familiarity with law firm operations and the pressures they face. - Experience in … relationship management and previous use of a case management system. Please click on apply more »

speaking to those affected by crime & manage a caseload make outgoing calls, assess needs and risks and action plan with callers work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality liaise with other agencies where required to find … to be composed, empathic and be able to quickly assess situations. You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes. Please see attached Job Description and Person Specification for further details. more »